TANDBERG 8000 MXP User Manual
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TANDBERG 8000 MXP User Manual

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User Manual

Software version F1
D13353.01
This document is not to be reproduced in whole or in part without permission in writing from:

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Summary of Contents for TANDBERG 8000 MXP

  • Page 1: User Manual

    User Manual Software version F1 D13353.01 This document is not to be reproduced in whole or in part without permission in writing from:...

  • Page 2: Table Of Contents

    Table Of Contents User Manual ..........................1 Trademarks and Copyright ......................2 Environmental Issues ........................ 3 Operator Safety Summary......................4 1 Introduction ..........................6 1.1 At a Glance ........................8 1.2 Menu Structure ......................12 2 Installation..........................14 2.1 Unpacking and Mounting ..................... 15 2.2 Connecting Cables.......................
  • Page 3 Table Of Contents 3.12.5 Assign Floor and Release Floor from Participant ..........54 3.12.4 Chair Control ....................... 55 3.12.6 View Site and End View ..................55 3.12.7 Disconnect Participant..................55 3.12.8 Terminate Meeting ....................55 3.12.9 More about MultiSite (embedded MCU).............. 55 3.13 Control Panel .......................
  • Page 4 TANDBERG 8000 MXP User Manual 4.5.6 Alert Tones and Volume..................89 4.6 Video ..........................91 4.6.1 Camera Tracking Mode..................91 4.6.2 MCU Status Line ....................92 4.6.3 Floor to Full Screen ....................92 4.6.4 Web Snapshots ..................... 92 4.6.5 MultiSite Picture Mode ..................93 4.6.6 Picture Control.......................

  • Page 5: User Manual

    CAUTION! Avoid displaying the same images continuously over a long period of time on the TANDBERG 8000 monitors. Displaying the same images such as still images for a long time may cause after-image lagging. This may occur in the following two cases: 1.

  • Page 6: Trademarks And Copyright

    The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however...

  • Page 7: Environmental Issues

    Waste handling No need to send material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations, marking recyclable parts so the waste station can disassemble and re-use these parts.

  • Page 8: Operator Safety Summary

    TANDBERG 8000 MXP User Manual Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
  • Page 9 User Manual  Servicing - Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.  Damaged Equipment - Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions: ...

  • Page 10: Introduction

    1 Introduction The TANDBERG 8000 MXP system offers superior audio and video quality in a fully featured unit. MXP stands for Media Experience and indicates the new TANDBERG platform. Main Features:  Supports videoconferencing via both IP and ISDN networks.
  • Page 11  Higher bandwidth, up to 4 Mbps call quality per call, and up to 6 Mbps for a MultiSite call totally. - optional feature. To check which options are installed, choose System Information from the Control Panel. TF- TANDBERG first.

  • Page 12: At A Glance

    TANDBERG 8000 MXP User Manual 1.1 At a Glance WAVE II Camera The Main Camera is mounted on top of the product. The Main Camera includes a high quality color camera with a fast pan/tilt/zoom action. The Main Camera is controlled by the system’s infrared remote control and operates pan/tilt, focus and zoom.
  • Page 13 1 Introduction Monitors The main monitor displays the far-end and near-end videoconferencing sites in addition to the menus and video from connected video sources. The second monitor displays selfview, Snapshots and Duo Video. Codec The Codec is the heart of the system. The main task for the Codec is the compression of outgoing video, audio and data, the transmission of this information to the far end and the decompression of the incoming information.
  • Page 14 TANDBERG 8000 MXP User Manual Table microphone The high quality table microphone is designed to use on a table during a videoconference. You can connect up to three microphones. The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the system. The microphone cable should always point towards the system.
  • Page 15 Beneath the battery in the Tracker, there is a switch, which can be set to 16 different positions between 0 and F. For camera preset 10 to 15, the numbers A to F should be selected. For more information, contact your local TANDBERG representative.

  • Page 16: Menu Structure

    TANDBERG 8000 MXP User Manual 1.2 Menu Structure The menu structure is divided in two. The Main Menu is available for all users and contains all functionality of the system. The Administrator Menu contains all the settings of the system.
  • Page 17 1 Introduction...

  • Page 18: Installation

    2 Installation Precautions:  Never install communication wiring during a lightning storm.  Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations.  Never touch uninstalled communication wires or terminals unless the telephone line has been disconnected at the network interface.

  • Page 19: Unpacking And Mounting

    2 Installation 2.1 Unpacking and Mounting Unpacking the System To avoid damage to the unit during transportation the system is delivered as separate components:  Base  Monitor Frame  Two Plasma Monitors Together with the Base you will find the monitor connector units, the monitor rear covers and the accessories box which will contain the following: ...
  • Page 20 TANDBERG 8000 MXP User Manual Installing the camera Take the camera and remove the plastic backing from the double-sided pads on the base of the unit. Place the camera centrally on top of the monitor, in line with the front of the screen.

  • Page 21: Connecting Cables

    2 Installation 2.2 Connecting Cables All cables needed in standard configuration are connected to the system. Connect these cables to the other parts of the system: 1. Power cable Connect the system power cable to an electrical distribution socket. 2. Monitor cables Connect to the VGA input of each monitor the 1,5m VGA-DVI cable and the power cable.

  • Page 22: Monitor Configuration

    TANDBERG 8000 MXP User Manual 2.3 Monitor Configuration Monitor configuration Power up the system by using the power rail in the bottom of the base. Switch the system on by activating the power switch on the codec (located on the right hand side at the rear of the codec).

  • Page 23: System Configuration

    2 Installation 2.4 System Configuration The system must be configured for each installation. Configuration settings can be made via the system menu. If an external IMUX or non-standard network is being used it may be necessary to configure any associated external equipment. Navigate through the menu system using the arrow keys and OK.
  • Page 24 6. Screen Settings When using wide screen (16:9) monitors, set TV Monitor Format to Wide (16:9). TANDBERG also recommends setting Picture Layout to Picture outside Picture when using 16:9 monitors. Picture outside Picture provides a display layout optimized for wide screen monitors. The display layout may be changed at any time using the Layout button on the remote control.

  • Page 25: General Use

    3 General Use Wake up the system When the system is not in use, it is in standby mode and the screens are black. Wake up the system by picking up the remote control. An incoming call or pressing any key on the remote will also wake up the system.

  • Page 26: The Welcome Screen

    TANDBERG 8000 MXP User Manual 3.1 The Welcome Screen When the system is switched on, you will see the welcome screen. The welcome screen presents the Main Menu and displays your Main Camera image in the background (Main Camera is system default). Your dial in numbers and system name are displayed in the upper right corner.

  • Page 27: Using The Remote Control

    3 General Use 3.2 Using the Remote Control The system is controlled with a remote control. Think of the remote control as a mobile phone with number keys and call keys. Use the arrow keys and OK to navigate the menu. The system’s most commonly used functions are also accessible directly from the remote control.

  • Page 28: Navigation

    TANDBERG 8000 MXP User Manual 3.2.1 Navigation Arrow keys and OK Navigate in the menu with arrow keys. The yellow selector on screen shows the selected item. Press OK to select. Cancel key In the main menu, pressing Cancel (X) will hide the menu. If the menu is hidden, bring it back with OK.
  • Page 29 3 General Use appear on the main monitor. Automatic PIP is the system's default setting. That means that you will automatically show Picture in Picture when it is suitable (see chapter 4.3 Presentation Settings). How to use Layout with Picture in Picture: 1.

  • Page 30: Mic Off

    TANDBERG 8000 MXP User Manual Example of POP Example of Side by Side 3.2.4 Mic Off To mute your microphone during a call, press Mic off. An on-screen indicator appears when the microphone is off. In a call, if audio is detected, the on-screen symbol will start to flash.

  • Page 31: Number And Letter Keys

    3 General Use 3.2.6 Number and Letter keys Pressing a number key when you are outside a call will take you to the call menu. When you are in a call, the number keys are used for Camera Presets. Press a number and you go to the corresponding Camera Preset (see chapter 3.10.3 Camera Presets).

  • Page 32: On Screen Indicators

    TANDBERG 8000 MXP User Manual 3.3 On Screen Indicators The system has a number of icons signaling different settings: Volume Off This indicator is shown when the volume is turned off. Press Volume + to turn the volume back on.

  • Page 33: Using The Menu

    3 General Use 3.4 Using the Menu Main menu outside a call and in a call. The menu is the Interface you will use to control the system. The main menu contains: Make a Call, Standby, Phone Book, Move Camera, Presentation, MultiSite Services and Control Panel.

  • Page 34: Make A Call

    You can enter a number manually in the input field or select the book icon to select a contact from the phone book. The TANDBERG system can make both video calls and telephone calls. For video calls, choose Place Video Call in the call menu. For telephone calls, choose Place Telephone Call.

  • Page 35: Telephone Call

    3 General Use 3.5.2 Telephone Call The TANDBERG system has great audio- as well as video performance. Use the system both as a videophone and a telephone! How to make a telephone call: 1. Press the green key on the remote or choose Make a Call from the Main Menu to open the Call menu.

  • Page 36: Call Settings

    TANDBERG 8000 MXP User Manual 2. Choose Add Video Call or Add Telephone Call from the menu line. An extra number field appears. Press the Add button until you have the desired number of participants (press Cancel inside an empty input field to delete the field).
  • Page 37 3 General Use Call Type Call Type can be set to Video Call (default) or Telephone Call. Using Video, the system will try to connect as a video call. Some network configurations will cause the fallback to a telephone call to fail. In these cases, you should set the call type to telephone and the call will be placed as a telephone type only.
  • Page 38 TANDBERG 8000 MXP User Manual Type of calls* Auto: 384 kbps on ISDN/768 kbps on LAN Max: 768 kbps on ISDN-BRI 1472/1920 kbps (23/30Ch) on ISDN-PRI (T1/E1) 4Mbps(4096 kbps, IP only) 3070 kbps = 3 Mbps, IP only 2560 kbps = 2,5 Mbps, IP only...

  • Page 39: Answer An Incoming Call

    3 General Use 3.6 Answer an incoming Call You can receive calls anytime, even when the system is in standby mode. But remember to switch the system on using the On/Off switch located at the rear of the system as described in chapter 3 General Use.

  • Page 40: End Call

    TANDBERG 8000 MXP User Manual 3.7 End Call The remote control works much like a mobile/cellular phone. Press End Call from the main menu or the red key on the remote control. In the End Call dialog box, press End Call again.

  • Page 41: Standby

    3 General Use 3.8 Standby The system will automatically go to Standby mode when it is not in use. You can also choose Standby from the main menu (outside a call) to put the system to standby. In standby mode, the screen(s) are black.

  • Page 42: Phone Book

    TANDBERG 8000 MXP User Manual Do Not Disturb means that the system will not accept any incoming calls. The caller will hear a busy tone when calling this unit. An indicator will indicate when Do Not Disturb is active. End Do Not Disturb by pressing any key on the remote control. The indicator will disappear.

  • Page 43: Global Phone Book

    3 General Use 3.9.1 Global Phone Book If your system is connected to an external management system like the TANDBERG Management Suite (TMS), it is possible to use a central contact list from the management system. These contacts can not be changed locally by the system, only from the management system.

  • Page 44: Multisite

    TANDBERG 8000 MXP User Manual 3.9.3 MultiSite (optional feature) It is possible to pre-define MultiSite meetings using the phone book. You can have up to 6 video participants (including yourself) and 5 telephone participants in a meeting. All sites will then be connected automatically instead of having to add sites one by one.
  • Page 45 3 General Use A MultiSite entry will add the bandwidths from all the participants and try to connect. If this bandwidth exceeds your systems maximum bandwidth, the system will downspeed and distribute the available bandwidth equally on the participants. Example: In a multipoint entry there is one participant with bandwidth 256 kbps and one participant with bandwidth 384 kbps.

  • Page 46: Edit

    TANDBERG 8000 MXP User Manual 3.9.4 Edit To edit a contact, highlight the contact and press arrow left. Press arrow key down to select the Edit button. In the edit window you can edit Name, Call Type, Number, Network, Bandwidth and Restrict (56k). Press OK to save.

  • Page 47: Move Camera

    (when you are in a call). See chapter 3.10.3 Camera Presets.  Use Automatic Camera Tracking. See chapter 3.13.5 Automatic Camera Tracking.  Use the TANDBERG tracker (see separate documentation). 3.10.1 Zoom The zoom key on the remote control will zoom the picture in and out (+ and -).

  • Page 48: Camera Presets

    TANDBERG 8000 MXP User Manual Example: You cannot see what the far end is writing on their whiteboard. Choose Move Camera from the main menu. Choose Far End from the dialog box. Use Zoom and arrow keys to move the far end camera. Press OK when done to go back to normal.
  • Page 49 Saving Presets for the TANDBERG Tracker: (see separate TANDBERG Tracker instructions included with the tracker): 1. Select which Camera Preset to be used on the TANDBERG Tracker. 2. Move the camera to the position you want to save on the tracker.

  • Page 50: Presentation

    TANDBERG 8000 MXP User Manual 3.11 Presentation The Presentation Functionality in the system enables you to show PC, Document Camera, VCR, AUX and VNC in addition to your Main Camera. This is perfect for meetings where you would like to show a PowerPoint presentation for instance. You can even use arrow keys up and down on the remote control to activate Page Up/Down on the PC (this only applies when using VNC).

  • Page 51: Presentation Menu

    3 General Use 3.11.2 Presentation Menu The Presentation menu offers you all available video sources; Main Camera, PC, Document Camera, VCR, AUX and VNC. All these sources can be used as Main Video or Presentation (Duo Video). Press the Main Video button to change Main Video, press the Presentation button to choose Presentation Video.

  • Page 52: Pc Presenter (Dvi/Xga Input)

    TANDBERG 8000 MXP User Manual How to stop a Presentation (Duo Video): 1. Choose Stop Presentation from the Presentation menu. 2. Press OK to stop the presentation. 3.11.3 PC Presenter (DVI/XGA Input) (Optional feature) Users often have their presentations on a laptop that is brought into the meeting room.

  • Page 53: Pc Soft Presenter And Vnc

    3 General Use VGA-formats supported on 'DVI-I in'. (VESA compliant) SVGA 800X600 60,72,75,85 Hz 1024X768 60,70,75 Hz SXGA 1280x1024 60Hz 3.11.4 PC Soft Presenter and VNC (Optional feature) PC SoftPresenter is used to display PC images on your system without using a VGA cable (PC Presenter).

  • Page 54: Duo Videotf/H.239

    TANDBERG 8000 MXP User Manual 3.11.5 Duo VideoTF/H.239 (Optional feature) With Duo Video you have the opportunity to show two different live video streams simultaneously, main video and Duo Video. This is handy when showing a presentation. You see the live presentation and the live video of the presenter simultaneously. When you start a presentation, Duo Video starts automatically if both local and remote system supports Duo Video.

  • Page 55: Take New Snapshot

    3 General Use 3.11.6 Take New Snapshot The system can take a snapshot of your live video. Snapshot is handy when you are in a call with a system that does not support Duo Video. Use Snapshot to show a snapshot of your presentation and continue the meeting with main camera.

  • Page 56: Multisite Services

    A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. See chapter 3.5.3 Add Call for how to make a MultiSite call. In TANDBERG's embedded MCU, MultiSite, you can have a maximum of 6 video- and 5 telephone-participants including yourself (the host).

  • Page 57: Request Floor And Release Floor

    3.12.2 MultiSite Layout (Only supported by TANDBERG MultiSite) With a TANDBERG MultiSite you can choose between the layouts: Auto Split, 4 Split, 5+1 Splitand Voice Switched view. Auto Split displays all participants on the screen simultaneously. 4 Split displays the 4 last speaking Participants. 5+1 Split displays the speaking participant in a big picture and the 5 other participants in small pictures.

  • Page 58: Terminal Names

    TANDBERG 8000 MXP User Manual Continuous Presence layout 4 split Advanced continuous Precense Layout (5+1) Voice Switched mode 3.12.3 Terminal Names Choose Terminal Names to see a list of the participants of the mulitpoint conference. Press Cancel to go back.

  • Page 59: Chair Control

    3 General Use 3.12.4 Chair Control (Not supported by TANDBERG MCU or MultiSite) As chairman, you have access to more MultiSite Services. Select Chair Control to assume the role of chairman of the conference. Select Release Chair to end the role as chairman. A Chair indicator appears when you have Chair and disappears when chair is released.
  • Page 60 TANDBERG 8000 MXP User Manual To dial in to the MultiSite on ISDN-BRI:  The MultiSite has specific numbers for each call that participates in the conference. To find the dial-in numbers for the MultiSite, choose Information from the main menu and open System Information from the bottom menu line.
  • Page 61 3 General Use By connecting MultiSite systems together, it is possible to connect even more sites in a cascaded MultiSite (see example below). All connections can use any combination of ISDN/IP. The host can connect up to 5 other video systems with MultiSite functionality. The cascaded systems can connect to 4 other video sites.

  • Page 62: Control Panel

    TANDBERG 8000 MXP User Manual 3.13 Control Panel The Control Panel contains the features:  User Guide  Streaming  Far End Control  Camera Preset  Camera Tracking  Text Chat  System Information  Administrator Settings  Restart 3.13.1 User Guide...

  • Page 63: Streaming

    3 General Use 3.13.2 Streaming Streaming lets you broadcast your meeting to participants on web. The web participants can listen to the meeting, see snapshots, but not participate themselves. Snapshots of current stream (if MultiSite), selfview, far end and DuoVideo streams are accessible via http. See Appendix 6 for descriptions of the possible snapshot files.

  • Page 64: Far End Control

    TANDBERG 8000 MXP User Manual  On: Streaming can be started from external user interfaces Allow Remote Start like the Web-browser or Telnet session.  Off: Streaming can only be started from the Video Conferencing System using the remote control, or by using the Data port.

  • Page 65: Camera Preset

    3 General Use Far End Presentation Pressing the Presentation key or choosing a presentation from the presentation menu while Far End is on, will result in opening a far end presentation. Be aware of that the far end video sources may not correspond with the buttons in the presentation menu. If you press Document Camera, the far end side might have another video source on this input.

  • Page 66: Text Chat

    TANDBERG 8000 MXP User Manual position etc. When camera tracking is activated and a person close to Mic1 speaks, Preset 7 will be automatically selected. When activating another video source (for instance document camera), camera tracking will be temporarily disabled until you re-select Main Camera or a Main Camera Preset.

  • Page 67: Administrator Settings

    3 General Use For more information, see chapter 4.9 Diagnostics. 3.13.8 Administrator Settings Administrator Settings contains the configuration of the whole system. It is recommended to password protect Administrator Settings to prevent occasional users to make changes to the system. See Chapter 4 Administrator Settings for further details. 3.13.9 Restart Restart the system by pressing the Restart button.

  • Page 68: Administrator Settings

    4 Administrator Settings Administrator Settings contain all the settings of the system. Making changes to Administrator Settings will change the behavior of the system. It is recommended to password protect the access to Administrator Settings to prevent occasional users from making crucial changes to the system, see chapter 4.2.9 Administrator Password.

  • Page 69: General Settings

    4 Administrator Settings 4.1 General Settings When installing the system, go through the General Settings menu to ensure that you have the right settings for your system, see chapter 2.4 System Configuration. General Settings contain:  Language  System Name ...

  • Page 70: System Name

    Follow the installation procedure to enter a System Name. 4.1.3 Dual Monitor TANDBERG systems can be used with both one or two monitors. If you use two monitors, make sure that Dual Monitor is set to On. Selfview, snapshots and Duo Video will be displayed on the second monitor.

  • Page 71: Max Call Length

    4 Administrator Settings 4.1.5 Max Call Length This feature will automatically end both incoming and outgoing calls when the call time exceeds the specified Max Call Length. Max Call Length can have the following values: 0-999 (minutes), where 0 means off. 4.1.6 Global Phone Book Settings Global Global Phone Book is available in the menu.

  • Page 72: Screen Settings

    TANDBERG 8000 MXP User Manual Far End Control The far end will be able to: • Control your camera • Select your video sources • Activate your camera presets • Request snapshots The far end can access none of the four features above on the local system. You will however still be able to control the camera on the far end.
  • Page 73 4 Administrator Settings (POP) view. Pressing the Layout button on the remote will result in one large image and one or two smaller pictures placed outside the big picture. Press Layout once more to get a side by side view. Press Layout again to go back to normal full screen view.
  • Page 74 TANDBERG 8000 MXP User Manual VGA Monitor Format To fully leverage your wide screen display, activate the Native 16:9 format by setting the VGA Monitor Format to Wide. Note that you should only change this setting if your VGA monitor is a wide screen (16:9) monitor or projector.

  • Page 75: Software Options

    4 Administrator Settings SVGA VGA output format is forced to SVGA format (800x600) 75Hz 800x600 72Hz VGA output format is forced to XGA format (1024x768) 60Hz 1024x768 60Hz PC Picture Format PC Picture Format setting only takes effect when TV or VGA Monitor Format is set to Wide. Use this setting to determine if you want your PC presentations to be shown stretched in full screen, or with correct aspect ratio using part of the widescreen display Normal...
  • Page 76 TANDBERG 8000 MXP User Manual The following options are available: 1. No option 2. Presenter 3. MultiSite + Presenter 4. Bandwidth options...

  • Page 77: Menu Settings

    4 Administrator Settings 4.2 Menu Settings Menu Settings contain the settings:  Menu Timeout In Call  Welcome Menu  Welcome Picture  Logo  Menu on TV  Menu on PC  Display Welcome Text  Welcome Text  Administrator Password 4.2.1 Menu Timeout In Call Main menu appears on the bottom line of the screen.

  • Page 78: Welcome Menu

    TANDBERG 8000 MXP User Manual 4.2.2 Welcome Menu The Welcome Menu contains the Main Menu, System Status, your System Name and dial in numbers. The Welcome Menu is shown when the system wakes up from standby mode. The Welcome Menu is not shown when the system wakes up from standby mode.

  • Page 79: Menu On Tv

    4 Administrator Settings 4.2.5 Menu on TV The Menu on TV setting decides if the menu shall be displayed on the TV screen or not. For optimal layout of the menu, 'Menu on TV' should be Off if 'Menu on PC' is On and vice versa. The menu is available on the TV screen.
  • Page 80 TANDBERG 8000 MXP User Manual It is recommended to put an Administrator Password on the system. The Administrator Password can be maximum 5 digits long. The Administrator Password dialog box will pop up when you choose Administrator Settings from the Control Panel. This will prevent occasional users from going in to administrator settings.

  • Page 81: Presentation Settings

    4 Administrator Settings 4.3 Presentation Settings Presentation Settings contain:  Presentation Start  H.239  Startup Video Source  Presentation Source  Snapshot Source  Auto-Display Snapshot  PIP Appearance  PIP Placing  VNC Settings 4.3.1 Presentation Start If your system has Duo Video capabilities, you can show two video streams at the same time (see also chapter 3.11.5 Duo Video).

  • Page 82: H.239

    Duo Video. In this way you can choose manually if you want to use Duo Video or not. 4.3.2 H.239 H.239 supports transmission of two video streams. It combines elements of Duo Video and People+Content. If H.239 is disabled you will still be able to start TANDBERG Duo Video. Enabled: Enables H.239 Disabled: Disables H.239...

  • Page 83: Auto-Display Snapshot

    4 Administrator Settings You can change the Snapshot Source to any video source. In this way you can program the snapshot key to apply only for PC for instance. Press Snapshot and you will take a PC snapshot regardless of what video source that is currently active. 4.3.6 Auto-Display Snapshot Select Auto to automatically display a received snapshot.

  • Page 84: Vnc Settings

    TANDBERG 8000 MXP User Manual PIP is placed in the Top Left corner. Left 4.3.9 VNC Settings VNC Settings is necessary when using a VNC presentation. See chapter 3.11.4 PC Soft Presenter and VNC for more about how to use VNC.

  • Page 85: Call Quality

    4 Administrator Settings 4.4 Call Quality Call Quality contains the settings:  Video Algorithm  Audio Algorithm  AAC-LD 128kbps  Natural Video  Video Quality  Default Call Settings 4.4.1 Video Algorithm The system will automatically select the best video algorithm based on the video source and the capabilities of the remote system.

  • Page 86: Audio Algorithm

    TANDBERG 8000 MXP User Manual 4.4.2 Audio Algorithm The system will automatically select the best audio algorithm based on the call rate and the capabilities of the remote system. Use this menu to disable audio algorithms in case you want to remove “low quality”...

  • Page 87: Aac-Ld 128Kbps (Stereo Audio)

    4 Administrator Settings 4.4.3 AAC-LD 128kbps (stereo audio) Specify a call rate for 128kbps AAC-LD. From this call rate and above, "128kbps AAC-LD" is available. On lower call rates "64kbps AAC-LD" is available. Stereo audio requires twice the bandwidth as mono CD-quality audio. Therefore we recommend to enable stereo audio on high call rates only.

  • Page 88: Default Call Settings

    TANDBERG 8000 MXP User Manual 4.4.6 Default Call Settings Default Call Settings are connected with Call Settings in the call menu. If you leave Call Settings unchanged when making a call, the system will use the Default Call Settings in the call.

  • Page 89: Audio

    4 Administrator Settings 4.5 Audio Audio contains the settings:  Inputs  Outputs  Echo Control  Stereo Settings  Audio Leveling (AGC)  Alert Tones and Volume 4.5.1 Inputs Mic 1- 3 and Audio input 4-6 By default, all inputs are enabled. Just plug in an audio source and it is active. Audio inputs that are On will automatically be mixed.

  • Page 90: Outputs

    4.5.2 Outputs Audio out 1 - 3 Audio out 1 is intended for connection to TANDBERG Digital Natural Audio Module, televisions or audio amplifiers. Audio out 2 is intended for connection to audio recording equipment or to a telephone add-on hybrid.

  • Page 91: Echo Control

    If Out 1 Mode is set to Auto, the system will select analog or digital (SPDIF) mode dependent on the detected Audio Module. If a TANDBERG Digital NAM is detected, SPDIF mode will be selected, otherwise analog mode will be selected.

  • Page 92: Stereo Settings

    TANDBERG 8000 MXP User Manual Note that it is your echo canceller that improves the audio quality experienced by the other site. When you hear an echo of your own audio it is most likely the far end’s echo canceller that is malfunctioning.

  • Page 93: Audio Leveling (Agc)

    4 Administrator Settings 4.5.5 Audio Leveling (AGC) Select On to allow automatic adjustments (Automatic Gain Control) of audio levels. When On, the AGC maintains the audio signal level at a fixed value by attenuating strong signals and amplifying weak signals. Very weak signals, i.e. noise alone, will not be amplified.
  • Page 94 TANDBERG 8000 MXP User Manual Key Sound There will be a sound indicator when pressing keys on the remote control. There will be no sound when pressing keys on the remote control.

  • Page 95: Video

    4 Administrator Settings 4.6 Video Video contains the settings:  Camera Tracking Mode  MCU Status Line  Floor to Full Screen  Web Snapshots  MultiSite Picture Mode  Picture Control  Video Name 4.6.1 Camera Tracking Mode Slow: The system waits a while before zooming in on a single person speaking.

  • Page 96: Mcu Status Line

    TANDBERG 8000 MXP User Manual 4.6.2 MCU Status Line The MultiSite/MCU/DuoVideo indicators will be displayed and provide information about the conference. The MultiSite/MCU/DuoVideo indicators will not be displayed. Auto The MultiSite/MCU/DuoVideo indicators will be displayed for a few seconds and then timed out. When grabbing the remote control, the indicators will be shown again.

  • Page 97: Multisite Picture Mode

    4 Administrator Settings 4.6.5 MultiSite Picture Mode MultiSite Picture Mode decides the default layout of a multipoint call. Choose between the layouts: Auto Split, Voice Switched, 4 Split and 5 +1 Split. You can change the layout during a call using the layout option in Multipoint Services. Auto Split Auto Split displays all participants on the screen simultaneously.

  • Page 98: Picture Control

    TANDBERG 8000 MXP User Manual 4.6.6 Picture Control Focus, Brightness and White balance are set for auto focus, auto brightness and auto white balance by default. If you need to set focus, brightness and white balance manually, go to Picture Control in Video Settings.

  • Page 99: Security

    4 Administrator Settings 4.7 Security Security contains the settings:  Encryption  Encryption Mode  Passwords 4.7.1 Encryption (Country specific) Auto The system will try to set up calls using encryption. Point to point calls: If the far end system supports encryption (AES or DES), the call will be encrypted.

  • Page 100: Encryption Mode

    TANDBERG 8000 MXP User Manual The system will only send and receive encrypted data. The call will not be established if not all participants support encryption. The system will not send or receive encrypted data. Technical encryption information like encryption algorithm and encryption check code can be found in the Call Status menu.

  • Page 101: Network

    4 Administrator Settings 4.8 Network The network menu contain:  ISDN/External/Leased E1/T1  LAN Settings  Network Profiles  Data Port 4.8.1 ISDN/External/Leased E1/T1 Network Before using the system it is necessary to specify which network to use and Type define its settings.
  • Page 102 TANDBERG 8000 MXP User Manual 4.8.1.1 ISDN-BRI Settings To make sure your system will work properly using ISDN-BRI, make the following settings: 1. Set ISDN switch type 2. Enter ISDN line numbers (+ SPIDs if required) 3. Disable unused lines Some software versions do not support 6 ISDN lines, therefore some of the Line Setup entries may be grayed out.
  • Page 103 4 Administrator Settings Example: 12345678*2 (up to four digit sub addresses are possible). Validate Numbers / MSN (Multiple Subscriber Number) The use of MSN (Multiple Subscriber Number) enables you to attach different ISDN terminals, with different numbers, to the same physical ISDN telephone line. If Validate Numbers is set to On only calls to those numbers specified in the Line Setup menus will be answered.
  • Page 104 Channel hunting is normally used in conjunction with PRI daisy chaining with TANDBERG systems in the daisy chain. If only TANDBERG systems are used in the daisy chain, default setting should be used, as these systems will find available B-channels automatically.
  • Page 105 4 Administrator Settings 4.8.1.2.4 Line Settings T1 Cable T1 Cable Length 1 specifies the distance to the CSU connected to the Length 1 E1/T1 port 1 on codec 1. T1 Cable T1 Cable Length 2 specifies the cascading distance from the E1/T1 port Length 2 2 on codec 1 to the E1/T1 port 1 on codec 2.

  • Page 106: External Network Settings

    TANDBERG 8000 MXP User Manual 4.8.1.3 Leased E1/T1 Settings Call Control Auto The call connects automatically when video data is present. Manual The call has to be connected manually. Network Interface Indicates if the network is of type E1 (30 channels) or T1 (24 channels). E1 will be default for PAL versions, T1 default for NTSC versions.
  • Page 107 4 Administrator Settings Leased Leased Line is a non-dialing protocol and should be used when two codecs Line are connected in a point-to-point connection. Use Leased Line when the handshaking signals DTR and CD are available. DTR and CD correspond to the X.21 network’s C and I signals.

  • Page 108: Lan Settings

    TANDBERG 8000 MXP User Manual 4.8.2 LAN Settings LAN Settings contain:  IP Settings  H.323 Settings  SNMP Settings 4.8.2.1 IP Settings Remember to restart the system after making changes to IP Settings. Changes in IP Settings menu will not have any effect before the system is restarted.
  • Page 109 100 Mbps speed/Full Duplex. IP Access Password By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a password. The default IP Access Password is “TANDBERG”. 4.8.2.2 H.323 Settings 4.8.2.2.1 E.164 alias...
  • Page 110 IP-address: Port 1720 Port 5555- 5560 Port 2326-2365 Please contact your TANDBERG representative for further information. RSVP Auto Resource Reservation Protocol enables the systems to request the optimal amount of bandwidth for the duration of an IP videoconference.
  • Page 111 4 Administrator Settings QoS Type No QoS is used. Diffserv Diffserv QoS method is used. Please see below for details. IP Precedence QoS method is used. Please see below for details. Precedence IP Precedence Video Used to define which priority audio, video, data and signaling should have in the network. The higher the number, the higher the priority.

  • Page 112: Network Profiles

    TANDBERG 8000 MXP User Manual Used to define which priority Audio packets should have in an IP network for telephone calls. The priority ranges from 0 to 63 for each type of packets. H.323 Ports Static When selecting static H.323 ports for TCP connections the ports 5555 or 5556 will be used for Q.931 and H.245 respectively.

  • Page 113: Data Port

    Provides a transparent data channel. This channel can be used for many different purposes such as file transfer, application sharing and more. When using this mode, it is necessary to have a TANDBERG system at the far end. Control The control interface provided by the data port supports a subset of the Hayes command set as well as a comprehensive set of system specific commands.

  • Page 114: Diagnostics

    TANDBERG 8000 MXP User Manual 4.9 Diagnostics Diagnostics allows testing of individual system components and displays the current system settings. Diagnostics contain:  System Information  Call Status  Channel Status  System Selftest  View Administrator Settings  Restore Default Settings ...

  • Page 115: Call Status

    Normal, unspecified No circuit/channel available Temporary failure Bearer capability not presently available Bearer service not implemented Requested facility not implemented Invalid call reference value Incompatible destination Invalid information element contents Recovery on timer expiry Internetworking, unspecified TANDBERG specific. undefined cause code...

  • Page 116: System Selftest

    TANDBERG 8000 MXP User Manual PRI Red Alarm Red alarm or Loss of signal (LOS) means that there is no signal and thus no framing info received (this has same effect as pulling out the PRI cable). PRI Yellow Alarm Yellow alarm or Remote Alarm Indicator (RAI) means that the system is receiving framing info, but in this framing info the other side tells the system that it is not reading the system’s...
  • Page 117 4 Administrator Settings Fallback to Telephony Screen Settings TV Monitor Format Picture Layout VGA Monitor Format VGA Out Quality PC Picture Format Allow VGA 50Hz Software Options Options Installed Hardware Serial Number Current Option Key Menu Settings Menu Timeout in Call Welcome Menu Welcome Picture Logo...
  • Page 118 TANDBERG 8000 MXP User Manual Mic2 Mic3 Audio4 Audio Leveling (AGC) Mic1-3, Audio4 Audio5 (AUX) Audio6 (VCR) Received Audio Alert Tones & Volume Video Call Alert Tone Telephone Alert Tone Alert Speaker Key Tones Video Settings Camera Tracking Mode MCU Status Line...
  • Page 119 4 Administrator Settings E1 CRC-4 Advanced ISDN PRI Settings NSF Code Video NSF Code Telephone Call Leased E1/T1 Settings Call Control Network Interface Max Channels Start Channels T1 Line Coding Line Settings External network configuration Call Control RS66 RS449/V.35 Compatible IP Settings IP assignment IP address...

  • Page 120: Restore Default Settings

    TANDBERG 8000 MXP User Manual Mode Data Port 2 Baud rate Parity Databits Stopbits Mode 4.9.6 Restore Default Settings Restore Default Settings will restore all administrator settings. Note that this will not affect your Call Directory information, Network Type, Line Setup numbers or your SPID numbers.

  • Page 121: Peripheral Equipment

    5 Peripheral Equipment Using the optional peripheral devices outlined in this chapter and the many others available, you will be able to build your own applications for use with the system, thereby better integrating the system into your business environment. This chapter will explain how to connect peripheral equipment to your system.

  • Page 122: Interfaces

    TANDBERG 8000 MXP User Manual 5.1 Interfaces 5 Video Inputs:  2 video inputs supporting S-Video through Mini-DIN connectors.  2 video inputs supporting composite signals through RCA connectors.  1 VGA/DVI-I (DVI = Digital Video Interface, I = Integrated Digital & Analog) input supporting resolutions VGA (640x480), SVGA (800x600), XGA (1024x768) and SXGA (1280x1024), analog or digital.
  • Page 123 5 Peripheral Equipment  1 AUX output (line level) via RCA connector providing a mixed signal between audio from the local side (except from the AUX input) and audio from the far end. This output is intended for connection to a telephone add-on system. ...

  • Page 124: Document Camera

    TANDBERG 8000 MXP User Manual 5.2 Document Camera A document camera can be used for showing text, diagrams and a variety of graphical material as well as small three-dimensional objects. How to use a document camera with your system: 1. Connect the document camera to the Doc Cam input on the system.

  • Page 125: Video Cassette Recorder (Vcr)

    5 Peripheral Equipment 5.3 Video Cassette Recorder (VCR) VCR/DVD - Playback Mono For playback, connect a cable between Video Out on the VCR and Video In (VCR) on the system. Connect a cable between Audio Out on the VCR and the Audio In (VCR) on the system.
  • Page 126 TANDBERG 8000 MXP User Manual When recording a conference in stereo, the VCR will record the video as it appears on the main monitor, the local audio and the remote audio. It will record the conference in stereo if stereo audio is used in the conference.

  • Page 127: Telephone Add-On

     Connect the audio input from the conference telephone to audio output 2, which provides a mixed signal between local and far end. *optional MultiSite package available (not on TANDBERG 770) ** require a conference pohone with external audio input and output...

  • Page 128: Additional Cameras

    WAVE II -camera number two must be connected to video input 2. Camera number three must be connected to video input 3, and so forth. The maximum length of the camera cable for multiple cameras supported by TANDBERG is 20 m (65 ft).

  • Page 129: Additional Microphones

    Camera Tracking feature. Audio Science Microphone TANDBERG's award-winning Audio Science microphone is a ceiling-mounted, wide coverage, boundary microphone, which can eliminate the need for table microphones. It is designed to pick up the audio from all conference participants seated within in its pick-up area, defined by a quarter-sphere of approximately 14-foot (4.25m) radius extended in front...

  • Page 130: Web Interface

    TANDBERG 8000 MXP User Manual 5.7 Web Interface It is possible to access and maintain the system remotely via a local area network (LAN) using a standard Web-browser. Connect your system to a LAN with a Network cable. How to configure your system for web interface: 1.

  • Page 131: Dual Monitor

    5 Peripheral Equipment 5.8 Dual Monitor The Dual Monitor option consists of an additional monitor, bigger cabinet top-plate and associated cabling. The Dual Monitor can be used to show full screen selfview, snapshots and Duo Video. To use the system in the Dual Monitor configuration: 1.

  • Page 132: Xga Monitors And Projectors

    TANDBERG 8000 MXP User Manual 5.9 XGA Monitors and Projectors (Optional) The system can be delivered with optional single or dual TV/XGA monitors. It can also be connected to any DVI/VGA/PAL or NTSC display. Note that the unit supports VESA Display Power Management on the DVI/VGA output (see chapter 5.10 VESA Display Power Management) and can be used to put your VGA...

  • Page 133: Vesa Display Power Management

    5 Peripheral Equipment 5.10 VESA Display Power Management Because of the tremendous amount of energy consumed by monitors when operating, the system will reduce power consumption and extend monitor lifecycle by suspend (switch off) monitors and projectors when the system goes into sleep/standby. This apply for all VESA Display Power Management comlient displays that are connected to the VGA/DVI output of the system Note that this requires the display device to comply with VESA display Power Management...

  • Page 134: Extended Display Identification Data (Edid)

    TANDBERG 8000 MXP User Manual 5.11 Extended Display Identification Data (EDID) Extended Display Identification Data (EDID) is a VESA standard data format that will allow the system to communicate its capabilities, including vendor information like the supported VGA- formats and frequency range limits to a PC connected to the XGA/DVI input.

  • Page 135: Additional Satelite Speaker Upgrade

     PSB Image B15 (black finish), www.psbspeakers.com Note that if stereo satellite speakers are enabled in the menu without having any satellite speakers connected to the Digital NAM or having other speakers than the TANDBERG recommended satellite speakers, it may cause the acoustic echo-canceller to malfunction.

  • Page 136: Appendix

    6 Appendix Appendixes:  Appendix 1: Connecting the system to ISDN using NT1 network adapters  Appendix 2: Connecting the system to the Switched 56 network  Appendix 3: Connecting the system to PRI/T1  Appendix 4: Environmental considerations  Appendix 5: Guidelines for setting up videoconferencing rooms ...

  • Page 137: Appendix 1

    6 Appendix 6.1 Appendix 1 Connecting the system to ISDN using NT1 network adapters Connecting Connect the first ISDN cable from ISDN 1 on the system to the S-interface on your first NT1 network adapter. Connect the other ISDN cables to the appropriate NT1 network adapters.

  • Page 138: Appendix 2

    TANDBERG 8000 MXP User Manual 6.2 Appendix 2 Connecting the system to the Switched 56 network Using Telesync TS-256 SW56/ISDN adapter Connecting the system to the SW56 network using a Telesync Adapter is described below. There are different Telesync Adapters for different configurations of SW56 networks. The network types tested with the system are SW56 2Wire and 4Wire.

  • Page 139: Appendix 3

    6 Appendix 6.3 Appendix 3 Connecting the system to PRI/T1 Using CSU adapter Connecting the system to the ISDN network via the E1/T1- interface using an Adtran T1 ESF CSU ACE or equivalent CSU, will allow up to 1.54 Mbps connection.

  • Page 140: Appendix 4

    TANDBERG 8000 MXP User Manual 6.4 Appendix 4 Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system.

  • Page 141: Appendix 5

    6 Appendix 6.5 Appendix 5 Guidelines for setting up videoconferencing rooms The following are a set of guidelines to consider when either building a videoconferencing room, or using an existing room for videoconferencing. Lighting: Audio:  Low Contrast desired for light ...
  • Page 142 TANDBERG 8000 MXP User Manual The microphone should be placed at the front of the table to ensure that all speech will be detected. The best position for the microphone is at least 2 meters (6.5 feet) in front of the system on a plain, flat table with at least 0.3 meters (12 inches) of table in front of the...

  • Page 143: Appendix 6

    6 Appendix 6.6 Appendix 6 Using the file system It is possible to access a file system within the TANDBERG system by using ftp: DOS- ftp <IP-address of system>, or window: Web- ftp:// <IP-address of system> browser: Description of the different files: all.prm...
  • Page 144 TANDBERG 8000 MXP User Manual  Enter password: <Release Key of far end system>  Go to the remote folder, type “cd remote”  Upload the software file, type put <s0xxxxxx.pkg>  Wait until the following is shown: 226 Closing data connection.

  • Page 145: Appendix 7

    By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a password. This password can be enabled from telnet or dataport using the command: ippassword <ip-password>. The default IP password is "TANDBERG".
  • Page 146 Encryption All TANDBERG systems support both AES and DES encryption. By default this feature is enabled such that when connecting with any other video system or MCU, a TANDBERG system will attempt to establish a secure conference using AES or DES encryption. The TANDBERG system will attempt this for both IP and ISDN connections.
  • Page 147 6 Appendix The TANDBERG AES implementation is validated as conforming to the Advanced Encryption Standard (AES) Algorithm, as specified in Federal Information Processing Standard Publication 197, Advanced Encryption Standard, by The National Institute of Standards and Technology (NIST). Previous Next...

  • Page 148: Appendix 8

    TANDBERG 8000 MXP User Manual 6.8 Appendix 8 (Not for set top systems) Pinouts and Connectors WAVE II Camera: 8-PIN RJ (shielded modular jack): This connector is used for the power and control signals to the main camera. Pin-8 +12V (presence when...
  • Page 149 The figure below is an example of how multiple cameras should be connected: Ethernet: To connect the system to a LAN, use the Ethernet cable provided by TANDBERG (or a standard Ethernet cable). If no LAN is available and the codec is connected directly to a computer, use a crossover cable.
  • Page 150 TANDBERG 8000 MXP User Manual To connect the system to PRI, use the ISDN cable provided by TANDBERG (or a standard PRI cable). The pinout of the E1/T1 interface is: Pin-1 TIP RX Pin-2 RING RX Pin-4 RING TX Pin-5...

  • Page 151: Appendix 9

    2. The Phone configuration page is located on: device (top menu) -> Add a New device -> Phone -> H.323 Client. 3. In the phone configuration page type the IP address of the TANDBERG system in the Device name field, select device pool and push the insert button.

  • Page 152: Appendix 10

    TANDBERG 8000 MXP User Manual 6.10 Appendix 10 Diagnostic Tools for IP To use these tools, will require using a PC and setting up a telnet session towards the system. Q.931 To show Q.931 trace during a call you need to issue the command ‘syslog on’.One can get traces for RAS, Q.931 and H.245 with this command.
  • Page 153 6 Appendix (*) Note: While using MultiSite, if a site is disconnected and reconnected without terminating the entire conference, the next site to be connected will have a H.245 port outside of the specified range. If this functionality is required through a firewall, the range of TCP ports can be extended past 5564.

  • Page 154: Appendix 11

    TANDBERG 8000 MXP User Manual 6.11 Appendix 11 Declaration of Conformity...
  • Page 155 6 Appendix...

  • Page 156: Glossary

    Audio input 5: Intended for connection to external playback devices or to telephone add-on hybrids. Audio out 1: Intended for connection to TANDBERG Natural Audio, televisions or audio amplifiers. Audio out 2: Intended for connection to audio recording equipment or to a telephone add-on hybrid.
  • Page 157 Chair control: Enables one participant to control the meeting by selecting which of the conference participants that is to be broadcasted to the other participants. Channel Hunting: Normally used in conjunction with PRI daisy-chaining with TANDBERG units in the daisy-chain.
  • Page 158 TANDBERG 8000 MXP User Manual Disconnect site: As a Chairman, you get the option Disconnect site. Disconnect site allows you to disconnect any participant in the conference. Do Not Disturb: When Do Not Disturb is active the system will not accept any incoming calls.
  • Page 159 Glossary Gateway: The gateway enables sites on IP and sites on ISDN to participate in meetings with each other. Global Phone Book: A phone book provided by TMS. H.261: Video algorithm for legacy video compression and decompression. The system will always transmit H.261 H.263: Video algorithm for normal video compression and decompression H.264: Video algorithm for bandwidth-efficient video compression and decompression...
  • Page 160 A call with more than two participants including yourself MultiSite: The TANDBERG systems internal MCU. Built-in system which makes it possible to establish meetings with up to 5 video calls and 5 telephone calls. MultiSite cascading: By connecting up to 4 MultiSite systems together to achieve a higher number of participants in a multipoint call.
  • Page 161 Glossary Parallel dial: Channels will be dialed and connected in parallel when setting up a bonding call. PC PresenterTF: An easily accessible PC connection plug. When connected the PC image is displayed on the monitor. PC SoftPresenterTF: Shows PC images via the LAN connection. PIP: Picture-In-Picture point-to-point call: A call with two participants including your self POP: Picture Outside Picture.
  • Page 162 TANDBERG 8000 MXP User Manual SNMP traps: Generated by the agent to inform the manager about important events. SoftMux: Ensures high reliability and includes the unique Downspeeding feature. It also makes it possible to dial to another videoconferencing equipment, phones and mobile phones in a uniform way, and provides an on-screen, real-time feedback on the progress of a call.
  • Page 163 Glossary TMS: TANDBERG Management Suite Touch Tones: To dial extension numbers ect. during a call, use touch tones in order to get tones instead of preset on the number keys. Tracker: The tracker is a small infrared remote control device made to steer the camera to any desired location within the room.

  • Page 165: Index

    Index Add Another Call........31 Max Call Length ........65 Additional microphone ......123 MCU ............54 Administrator Password......74 MCU Status Line........90 Alert Tones and Volume ......88 Menu timeout in call ....... 72 Answer an incoming Call ......34 Microphone ........7, 123 Assign Floor to Participant......53 MultiSite ..........
  • Page 166 TANDBERG 8000 MXP User Manual Video Algorithm ........80 WAVE-camera ......... 7 Video Call ..........30 Web Snapshots........91 Video cassette recorder (VCR).....119 Welcome menu ........ 21, 72 Video Name ..........93 Welcome Picture........73 Video Quality ..........82 Welcome Screen........21 View Administrator Settings....111 Welcome text .........

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