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Trouble Shooting Guide
PROBLEM
Espresso/coffee is
not hot enough
Espresso/coffee not
strong enough
Espresso/coffee pour
is too slow
Espresso/coffee pour
is too fast
Espresso/coffee pour
is uneven
POSSIBLE CAUSE
The internal brewing system
is cold.
The cups have not
been pre-heated.
The coffee bean hopper
is empty.
The grind setting is too coarse.
The setting for the coffee
strength/quantity is too low.
Not enough pre-ground
coffee used.
The coffee grind setting is
too fine.
The coffee grind setting is
too coarse.
The espresso pour spouts
are clogged.
WHAT TO DO
The first cup is always colder than
any following cups as the brewing
unit has to warm up. Heat the
brewing unit by running the 8
minute cleaning program
without using the cleaning tablet.
See page 36, Starting the cleaning
program.
Before making an espresso, fill the
glass or glasses with hot water.
Once you are ready to pour the
espresso discard the hot water.
This will quickly heat the glasses
and significantly improve and
retain the drinking temperature of
the espresso.
Refill the hopper with coffee
beans.
Adjust the grind selector to a finer
setting. See page 26, Setting the
fineness of the grind.
Select a higher setting of the
coffee strength/quantity. See page
14, Selecting the strength of the
coffee.
Use the correct amount of pre-
ground coffee – 2 level measuring
spoons.
Adjust the grind selector to a
coarser setting. See page 26,
Setting the fineness of the grind.
Adjust the grind selector to a finer
setting. See page 26, Setting the
fineness of the grind.
While the espresso is pouring
reposition the adjustable espresso
pour spout, down or up.
Alternatively remove the adjustable
espresso pour spout, rinse under
running water and with a pin
scrape away any built up coffee
remains.
41
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