Trouble Shooting Guide - Sunbeam Multi-Capsule CM2000 Instruction Booklet

Trouble shooting guide

Problem
No light indicator.
No coffee runs
through.
The handle cannot
close.
10
Possible Cause
Power switch is off.
Machine not plugged
in.
No water in the water
tank.
The capsule holder and
pressure wall must be
matching colours.
Pressure wall channels
may be blocked.
The used capsule
drawer is full.
The capsule holder was
not locked in place
before closing the
handle.
IMPORTANT: the capsule
holder MUST be locked
in place.
Solution
Ensure the main power switch is on.
This is located at the right rear of the
machine (below the water tank).
Ensure the machine is plugged in to
the power outlet and the power point
is switched on.
Fill the water tank.
Check if the colour of the capsule
holder and pressure wall are the same.
IMPORTANT: the machine will not work if
the capsule holder and pressure wall are
not matching colours.
Rinse the pressure wall with cold water.
Slide out the drip tray and used
capsule container. Dislodge and
remove the used capsules.
Ensure capsule holder is locked in
place correctly as per "Changing the
capsule system" section on page 7.