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Troubleshooting
You can often resolve initial installation problems by following a few basic
troubleshooting steps in the following sequence:
1. Checking Cables
2. Checking Installed Software (lslpp)
3. Checking Console (possibly redirect)
4. Checking Installed Hardware (lsdev)
Checking Cables
1. Ensure your cables are connected to the correct adapter.
v If you have more than one display adapter, be sure that each adapter is
v Verify the cable connection to your video monitor is made through either a
2. If no login prompt appears, restart your system unit.
3. If the login prompt still does not appear, reset your system to its original
configuration and continue with the Troubleshooting verifications.
Verifying AIX Software Installation
1. Verify that the device driver for the POWER GXT135P Graphics PCI Adapter is
installed as follows:
v Log in as root user.
v Type the following:
2. If the POWER GXT135P device driver is installed, the following is an example of
the data that displays if you are running AIX Version 4.3 or AIX Version 5.1:
devices.pci.14103302.X11 4.3.3.0 COMMITTED AIXwindows GXT135P Graphics
devices.pci.14103302.diag 4.3.3.0 COMMITTED GXT135P Graphics Adapter
devices.pci.14103302.rte 4.3.3.0 COMMITTED GXT135P Graphics Adapter
devices.pci.14103302.X11 5.1.0.0 COMMITTED AIXwindows GXT135P Graphics
devices.pci.14103302.diag 5.1.0.0 COMMITTED GXT135P Graphics Adapter
devices.pci.14103302.rte 5.1.0.0 COMMITTED GXT135P Graphics Adapter
3. If the POWER GXT135P Graphics PCI Adapter device driver did not install, return
to "Chapter 3. Installing Device Driver Software" on page 5. For AIX 4.3 or AIX 5.1,
use the Additional Device Driver Software CD included with your adapter.
8
Installation and Using Guide
connected to a display.
high-density 15-pin D-shell connector or a 24-pin DVI connector. (For detailed
connector information, go to Adapters, Devices, and Cable Information for
Multiple Bus Systems.)
lslpp -l all | grep GXT135P
Press Enter.
or
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