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Solving problems
This chapter provides troubleshooting information to help you solve some problems that might occur
while you are setting up the IBM Flex System FC5022 2-Port 16Gb FC Adapter.
If you cannot locate and correct a problem by using the information in this section, see
"Getting help and technical
Basic troubleshooting
Because mezzanine adapters, such as IBM Flex System FC5022 2-Port 16Gb FC Adapter, are installed
in compute nodes as part of an IBM Flex System chassis, problems may occur for reasons other than
when adapters are installed in standard host systems. This section outlines some general methods for
isolating causes of problems with adapter operation. For more information, refer to the troubleshooting
and maintenance information published for your specific IBM Flex System compute node and chassis.
Also, refer to the support location on the IBM website for your compute node and chassis.
If problems exist with adapter operation on a compute node, verify the following:
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Detailed troubleshooting
Detailed troubleshooting and debugging procedures for the adapter are available in the Brocade
Adapters Troubleshooting Guide at www.brocade.com/adapters-ibm-flex.
©Copyright IBM Corp. 2012
assistance".
The compute node is turned on.
The adapter is installed in the appropriate connector on the compute node. On some compute
nodes, connectors may only support a specific adapter type. Refer your IBM Flex System
Installation and Service Guide for help.
The chassis is configured for adapter operation. Refer to your IBM Flex System Enterprise Chassis
Installation and Service Guide and documentation on chassis components for help.
The compute node on which the adapter is installed is correctly configured for adapter operation
and is correctly installed in the chassis. Refer to your IBM Flex System Enterprise Chassis
Installation and Service Guide for help.
All devices in the chassis that support adapter operation are installed in the appropriate bays and
correctly configured. Refer to your IBM Flex System Enterprise Chassis Installation and Service
Guide for help.
You are using the latest device drivers, firmware, and BIOS for the compute node and other
components in the chassis that support adapter operation.
Chapter
4
Appendix B,
27
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