Appendix A. Troubleshooting & Frequently Asked Questions - Planet Networking & Communication IHD-210PR User Manual

APPENDIX A. Troubleshooting
Q1: Where is the IPTV Control Center Software?
A:
Please go to PLANET website and download it:
http://www.planet.com.tw/en/support/download.php?view=8184&key=IHD-210#list
Q2: What kind of switch should user use for this product?
A:
It is recommended to use the switch which supports Gigabit PoE and IGMP snooping function (V2 is
fine).
Q3: What is the default IP address of IHD-210PT and IHD-210PR?
A:
The default IP address of IHD-210PT and IHD-210PR is B class Networking:168.254.xxx.xxx, please
set up the IP address of the connected PC as static IP, such as 169.254.xxx.xxx and the sub mask as
255.255.0.0.
Q4: How to find out the IHD-210PT or IHD-210PR's IP address?
A:
Please refer to the steps below:
1. Please connect a HDMI monitor to IHD-210PR
2. Power on IHD-210PT and IHD-210PR by the same PoE switch; IHD-210PT and IHD-210PR will
connect to each other by default setting.
3. The monitor will show the IP address of Tx (IHD-210PT) and Rx (IHD-210PR).
Q5: How can I convert the video source?
A:
There are three ways to convert the video source. One is to use DIP switch, while the other is to set
VLAN port and go with HDMI splitter (matrix).
1. A Tx (transmitter) supports DIP switch for 64 channels, and every time when you convert the
source you have to switch DIP of all units to the same number.
Asked Questions
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High Definition HDMI Extender over IP with PoE
IHD-210PT / IHD-210PR
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