Transferring A Call - AT&T Partner Series Installation And Use Manual

Transferring a Call

A transferred call will ring like an
intercom call (Ring-BEEP) until
the person transferring the call
hangs up, at which time the call
will ring like a transferred call
(Ring-BEEP-BEEP).
You can only announce a call
through the speaker of a
PARTNER phone. If it is busy, or
if it is a standard phone, it will
ring instead.
Another way to transfer an out-
side call is to put it on hold, and
then have another user pick the
call up at another extension by
pressing the line button (they see
it as winking red) of the held call.
4-8
Basic Call Handling with PARTNER Phones
To transfer a call means to pass the call from one phone to another. You can
only transfer outside calls; you cannot transfer intercom calls. There are three
ways to transfer a call:
Announce the call when it is picked up.
Announce the call through the speaker.
Transfer the call with no announcement.
To transfer a call with an announcement:
1.
While active on a call, press [
You hear the intercom dial tone. The call is put on hold and its associated light
winks green.
2.
Dial the 2-digit number of the extension to which you want the call
transferred.
3. When someone answers, announce the call. If the call is accepted, hang
up. If no one answers or the call is refused, press the held line button next
to the winking light and you are reconnected with the caller.
To transfer a call with announcement over the speaker:
1. While active on a call, press [
You hear the intercom dial tone. The call is put on hold and its associated light
winks green.
2. Dial [ ] plus the 2-digit number of the extension to which you want the call
transferred.
3. Announce the call.
The other party's speaker is automatically turned on, and your voice is heard on it.
The other party can pick up the call by pressing [
4. If you hang up and the party does not pick up the call, press the held line
button next to the winking light and you are reconnected with the caller.
To transfer a call with no announcement:
1. While active on a call, press [
You hear the intercom dial tone. The call is put on hold.
2.
Dial the 2-digit number of the extension to which you want the call
transferred.
3. Hang up.
If no one answers, you can retrieve the call by pressing the held line button next
to the winking light.
].
Transfer
].
Transfer
] or lifting the handset.
Mic
].
Transfer