Printing Troubles; Unable To Print - Oki Pro1040 Maintenance Manual

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Printing Troubles

This section describes the possible troubles that may occur while operating the printer, and their
solution procedure.
Memo
z If the problem is not solved using the following methods, contact your designated customer service center.
z For problems arising from the applications, contact the application development company.

Unable to Print

Basic reasons
Cause
Power supply of the printer is switched off.
Power supply was switched off due to the auto
power off function.
LAN Cable/USB Cable is disconnected.
Cables are defective.
Printer is offline.
Error message has appeared on the display
screen of the control panel.
Interface settings are disabled.
There is a problem with the print function.
This printer is not set as default printer.
Output port of printer driver is incorrect.
Printing from other interface is in progress.
Solution procedure
Switch on the power supply.
Switch on the power supply.
When you do not want to use the auto power off
function, disable it with [Admin Setup]>[Power
Setup]>[Auto Power Off] in the control panel.
Check that cables are correctly connected to the
printer and the computer.
Replace with new cables.
Press the <ON LINE> button on the control
panel.
Refer to "If Messages about Paper Are
Displayed" (P.24), "If Replace Consumables
Messages Are Displayed" (P.25), "If Other
Messages Are Displayed"
<HELP> button on the control panel.
From [Admin Setup]>[Network Setup] on the
control panel, enable the interface you are
using.
From [Printer Information]>[Configuration]>[Ex
ecute] on the control panel, check whether you
can print the printer information or not.
Set it to default printer.
Select the output port where LAN cable/USB
cable is connected.
Wait until the printing is complete.
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(P.26), or press the

Printing Troubles

Reference
pages
Setup Guide
User's Guide
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Page 24
Page 25
Page 26
User's Guide
User's Guide
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