Motorola V60 Series Manual page 66

Yes - Most probable that no malfunction exists. Some static is normal in the 2 bar or less range
and it is likely that calls could be dropped if conditions change, but reconfirm that antenna is in
good condition and properly installed. Ask customer to gather more data if condition persists,
paying particular attention to the SSM. END
No - Access the compensator and connect the magnetic mount antenna to the compensator
connector marked "antenna. Place the magnetic mount "antenna" at the vehicle roof level.
Will the SSM indicate a level higher than 2 bars?
Yes - Reconnect the vehicle's antenna. Go to STEP 11.
No - Disconnect the 5-pin connector and both coaxial connectors from the compensator. Do not
disconnect the 25-pin connector from the PSE. (Note: It is OK to leave the compensator dis-
connected during this test.) Place a double-sided female adapter between the two-coax ends, thus
bypassing the compensator.
Does the SSM indicate a level higher than 2 bars?
Yes - Original compensator defective. Replace and confirm. END
No - Reconnect the 5-pin connector and antenna coax cables to the compensator. Disconnect coil
cord coax connector, install double-sided female adapter to the coil cord and attach magnetic
mount antenna.
Does the SSM indicate a level higher than 2 bars?
Yes - Original antenna cable defective. END NO -
Replace coil cord with known good cord.
Does the SSM indicate a level higher than 2 bars?
Yes - Original coil cord faulty. END
No - Reinstall original coil cord. Substitute a known good handset (no need to program).
Does the SSM indicate a level higher than 2 bars?
Yes - Original handset faulty Replace handset.
A. Call service provider to activate new ESN.
B. Program phone in Portable Mode (coil cord unplugged).
C. Transfer numbers stored in locations 1-99. (Enter them one at a time.)
D. Perform "Initial Installation" checks. END
No - Reinstall original handset. Reconfirm condition. Contact Mercedes-Benz Regional
Technical Support Specialist for assistance. Document further diagnostic procedures,
results, repairs, and time used on work order. END
7. During a test call; shake, twist, and move the coil cord around.
Is static/noise present or does it change while shaking or moving the coil cord?
Yes - Substitute a new coil cord and place a few calls while shaking the coil cord as before.
Is static/noise present or does it change while shaking or moving the coil cord?
Yes - Reinstall original coil cord. Go to STEP 11.
No - Defective coil cord. END
No - Go to STEP 8
Mercedes Benz Telephone Manual v4.6
4.0 Troubleshooting Section
Date: 09/01/2004