Removal And Replacement Procedures For Authorized Service Provider Parts; Component Replacement Procedures; Preparation For Disassembly; Keyboard/Top Cover - HP ProBook x360 11 G4 Education Edition Maintenance And Service Manual

5 Removal and replacement procedures for
Authorized Service Provider parts
CAUTION:
Accessing these parts can damage the computer or void the warranty.

Component replacement procedures

NOTE:
Details about the computer, including model, serial number, product key, and length of warranty, are
on the service tag on the bottom of the computer. See
This chapter provides removal and replacement procedures.
There are as many as 68 screws that must be removed, replaced, and/or loosened when servicing the
computer. Make special note of each screw size and location during removal and replacement.

Preparation for disassembly

See Removal and replacement procedures preliminary requirements on page 19
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer

Keyboard/top cover

In this section, the first table provides the main spare part number for the keyboards. The second table
provides the country codes.
Table 5-1 Keyboard descriptions and part numbers
Description
Keyboard/top cover, models without a second webcam
Keyboard/top cover, models with a second webcam
Table 5-2 Keyboard country codes
For use in country or
region
Belgium
Bulgaria
Chile
Czech Republic/Slovakia
24 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
Components described in this chapter should only be accessed by an authorized service provider.
Spare part
number
-A41
-261
-161
-FL1
Labels on page 13
For use in country or Spare part
region number
Iceland -DD1
India -D61
Israel -BB1
Italy -061
for details.
for initial safety procedures.
Spare part number
L59053-xx1
L58584-xx1
For use in country or Spare part
region number
Slovenia -BA1
South Korea -AD1
Spain -071
Switzerland -BG1