Ikea Warranty - IKEA TREVLIG User Manual

ENGLISH

IKEA WARRANTY

How long is the IKEA warranty valid?
This warranty is valid for five years from the
original date of purchase of your appliance
at IKEA. Proof of purchase is required. If
service work is carried out under warranty,
this will not extend the warranty period for
the appliance.
Who will execute the service?
IKEA Service Provider will provide the
service through its own service operations or
authorized service partner network.
What does this warranty cover?
The warranty covers faults of the appliance,
which have been caused by faulty
construction or material faults from the date
of purchase from IKEA. This warranty applies
to domestic use only. The exceptions are
specified under the headline "What is not
covered under this warranty?" Within the
warranty period, the costs to remedy the
fault e.g. repairs, parts, labour and travel
will be covered, provided that the appliance
is accessible for repair without special
expenditure. Replaced parts or appliance
become the property of IKEA.
What will IKEA do to correct the problem?
IKEA will examine the product and decide,
at its sole discretion, if it is covered under this
warranty. If considered covered, IKEA will
then, at its sole discretion, either repair the
defective product or if the product is found
to be not repairable in its sole discretion
(a) IKEA will replace it with the same or a
comparable product or (b) refund it as per
the prevailing depreciation rules of IKEA.
What is not covered under this warranty?
• Normal wear and tear.
• Deliberate or negligent damage, damage
caused by failure to observe operating
instructions, incorrect installation or
by connection to the wrong voltage,
fluctuating voltage, improper electrical
circuit, blown fuse, damage caused by
chemical or electrochemical reaction, rust,
corrosion or water damage including but
not limited to damage caused by excessive
lime in the water supply, damage caused
by abnormal environmental conditions,
damage caused by rodents/insects, water,
lightening, pest infestation or other acts of
god.
• Consumable parts including batteries and
lamps.
• Non-functional and decorative parts which
do not affect normal use of the appliance,
including any scratches and possible colour
differences.
• Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of filters, drainage systems or
soap drawers.
• Damage to the following parts: ceramic
glass, plastic parts accessories, crockery
and cutlery baskets, feed and drainage
pipes, seals, lamps and lamp covers,
screens, knobs, casings and parts of
casings. Unless such damages can be
proved to have been caused by production
faults.
• Repairs or any alteration not carried out
by our appointed service providers and/or
an authorized service contractual partner
or where non-original parts have been
used.
• The use of the appliance in a non-domestic
environment i.e. professional use or
any alteration, abuse or misuse of the
appliance.
• the Serial number or barcode label of
the appliance is tampered with, defaced,
missing or altered
• Transportation damages. If a customer
transports the product to his home or
another address, IKEA is not liable for any
damage that may occur during transport.
However, if IKEA delivers the product
to the customer's delivery address, then
damage to the product that occurs during
this delivery will be covered by IKEA.
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