Monarch 9445 Equipment Manual

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Equipment Manual
TC9445EM Rev. D 7/95
©1988 Monarch Marking Systems, Inc. All rights reserved.

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Summary of Contents for Monarch 9445

  • Page 1 Equipment Manual TC9445EM Rev. D 7/95 ©1988 Monarch Marking Systems, Inc. All rights reserved.
  • Page 2 Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Monarch reserves the right to make changes in the product and the programs and their availability at any time and without notice. Although Monarch has made every effort to provide complete and accurate information in this manual, Monarch shall not be liable for any omissions or inaccuracies.
  • Page 3 Preface This manual contains information about the general setup and maintenance of the 9445 printer. Some of the features in this manual may not be available on your printer. Other 9445 manuals include: Operator’s Handbook User’s Manual Programmer’s Manual Messages Manual Explains how to enter data and print labels.
  • Page 4 9445 Equipment Manual...
  • Page 5: Table Of Contents

    Table of Contents 1. Installing the Printer ... 1-1 2. Loading Supply ... 2-1 Non-Peel Mode ... 2-1 Peel Mode ... 2-8 Loading Fan-Fold Supply ... 2-16 Adjusting the Supply Sensor ... 2-18 Adjusting the On Demand Sensor... 2-20 3. Loading a Ribbon... 3-1 Loading a Ribbon Roll...
  • Page 6 9445 Equipment Manual Appendix C. Specifications ...C-1 Printer ...C-1 Supplies ...C-2...
  • Page 7: Installing The Printer

    Insert all of the cord except a few coils back into the base. Secure the cord by sliding a coil into the slot in the base. d. Place the keyboard in the recess on top of the printer as shown. Keyboard...
  • Page 8 9445 Equipment Manual If your 9445 printer has been in storage below room temperature, allow 10-12 hours for the printer to adjust to room temperature before turning the power on. Failure to do this may damage the printer. Turn the power switch off and insert the power cord into the socket.
  • Page 9: Loading Supply

    NOTE: If your printer has a knife, follow the instructions under "Non-Peel Mode." You cannot use On Demand printing with a knife. Also, if your printer has a knife, it does not have the take-up spool shown in the instructions for loading supply.
  • Page 10 Release the lower supply guide. If you run out of supply while printing, pull the supply strip back through the printer. DO NOT pull it forward through the printhead. Pulling it forward may cause jamming. Lower Supply...
  • Page 11 Push the lock to the right to unlock the outer supply holder and remove the outer supply holder from the supply shaft. Remove the old supply core, if there is one. 2. Loading Supply Supply Core Supply Shaft Outer Supply Holder...
  • Page 12 9445 Equipment Manual Place the new supply roll on the supply shaft as shown. NOTE: If your supply has a 3-inch (76.2 mm) core: a. Remove the hub from the inner supply holder. b. Reverse the outer supply holder (so the smooth side faces the supply).
  • Page 13 Turn the outer supply holder so the lock faces out. Align the supply holder tabs with the tracks on the shaft. Push the supply holder onto the supply shaft, against the supply. Make sure the supply is free to unwind. 10.
  • Page 14 9445 Equipment Manual 11. Pull enough supply from the roll to reach the printhead. 12. Hold down the lower supply guide. 13. Feed the supply past the out-of-stock switch, between the upper and lower supply guides, and up past the printhead.
  • Page 15 15. To adjust for wide or narrow supply, turn the supply width adjustment knob to: • NARROW for supply two inches in width or smaller. • WIDE for supply greater than two inches in width. NOTE: Be sure the adjustment knob snaps back into place after you turn it.
  • Page 16: Peel Mode

    Mark/Die Cut). See your Operator’s Handbook to set supply options. Peel Mode This mode is only used with labels. The printer separates the label from the backing paper. This mode must be used with On Demand printing. Open the front panel.
  • Page 17 If you are reloading supply: a. Cut the backing paper in front of the paper take-up spool, and then manually rewind the supply roll. b. While holding the backing paper with one hand, turn the take-up spool knob counterclockwise about 1/4 turn with the other hand.
  • Page 18 9445 Equipment Manual Place the new supply roll on the supply shaft as shown. NOTE: For 3-inch (76.2 mm) cores: a. Remove the hub from the inner supply holder. b. Reverse the outer supply holder (so the smooth side faces the supply).
  • Page 19 Turn the outer supply holder so the lock faces out. Align the supply holder tabs with the tracks on the supply shaft. Push the supply holder onto the supply shaft, against the supply. Make sure the supply is free to unwind. 10.
  • Page 20 9445 Equipment Manual 11. With one hand, hold down the lower supply guide. With the other hand, feed the backing paper between the lower and upper supply guides, past the printhead and down to the paper take-up spool. Then release the lower supply guide.
  • Page 21 2. Loading Supply 14. Turn the supply roll counterclockwise to remove any slack in the backing paper. Your supply and backing paper should be fed as shown. Labels Backing Paper 2-13...
  • Page 22 9445 Equipment Manual 15. To adjust for wide or narrow supply, turn the supply width Adjustment Knob to: • NARROW for supply two inches in width or smaller • WIDE for supply greater than two inches in width. NOTE: Be sure the adjustment knob snaps back into place after you turn it.
  • Page 23 Mark/Die Cut). See your Operator’s Handbook to set supply options. Turning the printer on and off rapidly can cause it to malfunction. If you have turned the printer on (or off), wait ten seconds before turning it back off (or on).
  • Page 24: Loading Fan-Fold Supply

    9445 Equipment Manual Loading Fan-Fold Supply The 9445 has the ability to print fan-fold supply with the optional fan-fold printer cover. If your printer does not have a fan-fold slot, contact Monarch Service to order a fan-fold printer cover. To load fan-fold supply: Open the front panel.
  • Page 25 Close the printhead by turning the printhead lever to the right. Place an empty box below the printer’s exit chute to catch the labels as they are printed. NOTE: Check the stack of printed labels a few times during the print job to make sure the labels fold at the same points at which they were folded before printing.
  • Page 26: Adjusting The Supply Sensor

    9445 Equipment Manual Adjusting the Supply Sensor The supply sensor controls how much supply feeds between tags or labels. The sensor reads black marks or feed apertures. To read black marks or apertures, the sensor must be aligned with the black mark or aperture on the tag. Otherwise, you’ll see an error message when you try to print a batch.
  • Page 27 Die cut supply requires no sensor adjustment. Do one of the following: For black mark supply, turn the sensor adjustment knob counterclockwise until it stops. Do not force the knob. For feed apertures, turn the sensor adjustment knob counterclockwise until it stops. Then turn the knob clockwise as determined below.
  • Page 28: Adjusting The On Demand Sensor

    The On Demand sensor stops the printer between tags or labels when you print in the On Demand mode. The sensor detects the presence of supply in the exit chute of the printer. When you remove the tag or label, another tag or label prints.
  • Page 29: Loading A Ribbon

    3. Loading a Ribbon There are two types of supplies: Thermal Direct Thermal Transfer NOTE: DO NOT load a ribbon when printing on thermal direct supplies. When installing a ribbon, remember • Ribbons may catch on supplies left in place. •...
  • Page 30: Loading A Ribbon Roll

    9445 Equipment Manual Loading a Ribbon Roll To load a ribbon roll: Open the front panel. Turn the printhead lever to the left to release the printhead. (Also see the supply loading figure inside the front panel.) NOTE: If the printer has supplies loaded for continuous printing, pull the leading edge back to the upper supply guide before loading the ribbon.
  • Page 31 Pull the ribbon spool holders off. Remove the old ribbon (if there is one). Be sure the thermal supply indicator is pointing upward. NOTE: Turn the thermal supply indicator to the right only if you are going to use thermal direct supplies (no ribbon).
  • Page 32 9445 Equipment Manual Guide the new ribbon around the rollers on the ribbon roll adapter. Slide the upper spool onto the upper spool shaft. Ribbon Leader Feed Mark Slide the ribbon spool holders against the spools. Turn the upper ribbon spool clockwise to add slight tension to the ribbon.
  • Page 33 11. Turn the upper ribbon spool clockwise until the black part of the ribbon is past the feed mark. 12. If the printer has supplies loaded for continuous printing, slide the supply up to the feed mark. Make sure the ribbon is correctly positioned.
  • Page 34: Loading A Ribbon Cassette

    9445 Equipment Manual Loading a Ribbon Cassette To load a ribbon cassette: Open the front panel. Turn the printhead lever to the left to open the printhead. (Also see the supply loading figure inside the front panel.) NOTE: If the printer has supplies loaded for continuous printing, pull the leading edge back to the upper guide before loading the ribbon cassette.
  • Page 35 3. Loading a Ribbon Remove the new ribbon cassette from the package. Then loosen ribbon from cassette as shown below.
  • Page 36 9445 Equipment Manual Guide the edge of the ribbon around the ribbon guide post. Place the cassette on the ribbon spools and push it against the back wall. The spool lock will drop out. Upper Ribbon Spool Ribbon Guide Post...
  • Page 37: Adjusting The Display

    4. Adjusting the Display The intensity adjustment wheel is on the right side of the keyboard. Rotate the wheel to lighten or darken the display. NOTE: See you Operator’s Handbook for a description of the keyboard keys. Intensity Adjustment Wheel...
  • Page 38 9445 Equipment Manual...
  • Page 39: Cleaning The Printhead And Platen Roller

    5. Cleaning the Printhead and Platen Roller Turn the power off and unplug the power cord before cleaning. Open the front panel. Turn the printhead lever to the left to open the printhead. Wind the supplies back onto the supply roll. Remove the ribbon cassette if one is loaded.
  • Page 40 9445 Equipment Manual Lightly moisten a cotton swab with alcohol and rub it back and forth across the printhead. Clean the platen roller the same way. Printhead Platen Roller Reload the supply and ribbon cassette, if necessary, and close the printhead.
  • Page 41: Appendix A. Converting The Keyboard For Table Top Use

    Appendix A. Converting the Keyboard for Table Top Use Lift the keyboard from the printer and place it on the table. Turn the keyboard over and remove the length of cord you need. Slide a coil of the cord into the slot to hold it in place.
  • Page 42 9445 Equipment Manual...
  • Page 43: Appendix B. Troubleshooting

    If you cannot fix a problem, call Monarch service. "Head Test Failure" Message The 9445 performs a printhead test when you turn on the printer. If the printhead test fails for any reason (bad connection, bad dot), the printer displays "Head test failure."...
  • Page 44: Start-Up And Printing

    9445 Equipment Manual Start-Up and Printing Problem Error message appears during start-up. "Check ribbon" message appears. Heavy printing. Light printing. No print. Partially printed data. Action Turn power off, then on and try again. If an error message appears again, call Monarch Service.
  • Page 45: Start-Up And Printing (Continued

    Printing shadows or smears. Voids in printing. Appendix B. Troubleshooting Action Recalibrate the printer. Select Printer Options from the main menu, then select Define Supply Type. Select A)lign to recalibrate the printer. Change supply. Correct the format in Format Entry mode or send a corrected format online.
  • Page 46: Cutting

    9445 Equipment Manual Cutting Problem Cut length is more than 0.03 inches from tag length. "Knife jam" message appears. No cut action (or sound) when c key is pressed. No cut action when c key is pressed, but there is a slight hum.
  • Page 47: Appendix C. Specifications

    Appendix C. Specifications Printer Height: Weight: Power: Fuse: Operating and Storage limits: Relative Humidity: Display: Printhead: Printing Method: Ribbon Type: Ribbon Storage: 14.5 inches (368.30 mm) without keyboard; 17.7 inches (449.58 mm) with keyboard. 35 lbs. (15.88 kg) packaged. 115 volts, 60 Hz. (standard) 220 volts, 50-60 Hz.
  • Page 48: Supplies

    9445 Equipment Manual Print Speed With ribbon: Print Speed Without ribbon: Supplies Supply Types: Width (without knife) Width (with knife) Length Supply Thickness: Roll Diameter: • Bar code toward top/bottom of tag 3.6 IPS • Bar code toward left/right side of tag 2.5 IPS...
  • Page 50 For supplies, service, or assistance call: TOLL FREE: 1-800-543-6650 (In U.S.A.) 1-800-263-4650 (In Canada) Printed in U.S.A.

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