Problems Programming The Panel; Table 5: Troubleshooting Problems Programming The Panel - Bosch D7412G Installation & Troubleshooting Quick Reference Manual

D9412G/D7412G/D7212G
Troubleshooting
Symptom
SERVC GND FAULT appears in
command center displays.
SERVC KEY PAD appears at
other command centers
connected to the panel.and the
panel transmits an SDI
FAILURE report to the receiver.
SERVC 9210 #n appears at the
other command centers
connected to the panel and the
panel transmits an SDI
FAILURE ## report to the
receiver.
SERVC PH LINE #1 (or
SERVC PH LINE #2 if two
lines are used) appears in
command center displays.
SERVC PRINTER appears in
command center displays.
Table 4 (cont'd): Troubleshooting Problems Found During Self Diagnostics
3.3

Problems Programming the Panel

Before attempting to program the panel, become familiar with the basic operation of the D5200 programmer. See the D5200
Operation Manual (P/N: 74-06176-000). If problems are still experienced, check for the symptoms below:
Symptom
The programmer displays
PLUG IN PANEL when you
press [SEND] or [RECEIVE].
After plugging in the
programmer, the panel transmits
SDI TROUBLE reports for
supervised SDI devices (command
centers, Printer Interface
Modules, etc.). All SDI devices
stop operating.
D9412G/D7412G/D7212G Installation & Troubleshooting Quick Reference Guide
43700F
Diagnosis
The panel has
detected an earth
ground fault.
The panel has lost
contact with a
supervised command
center.
The panel has lost
contact with a
D9210B Access
Interface Module.
The panel has
detected a phone line
as faulted.
The panel has lost
contact with a
supervised printer.
Diagnosis
The programmer is
not correctly
connected to the
panel.
AC induction
through the on-board
point sensor loops,
the DATA bus, or the
ZONEX bus.
You must lock the
rest pin when
programming the
panel with a D5200.

Table 5: Troubleshooting Problems Programming the Panel

Page 10
Remedy
Follow the steps in Section 3.16.1 Procedure for
Isolating Earth Ground Faults on page 20. See Section
3.5 Connecting Earth Ground in the D9412G/D7412G
Operation and Installation Guide (P/N: 43488).
Pressing [ESC] silences the buzzer. The displays clear
when contact with the missing Command Center
restores.
Check the wiring for opens, grounds, or shorts.
See Section 3.5 Phone Line Trouble on page 11.
See Section 6.8 Phone Line Monitor in the
D9412G/D7412G Operation and Installation Guide
(P/N: 43488) for a complete description.
Pressing [ESC] silences the buzzer. The displays clear
when contact with the missing printer restores.
Remedy
Verify that the data/power cord is plugged into the
COMMUNICATOR port on the D5200.
Verify that the data/power cord is plugged securely
into the panel's Programmer Connector.
Check each conductor in the data/power cord for
continuity.
Verify a proper earth ground at Terminal 10.
Disconnect on-board point sensor loops, the DATA
bus (Terminals 30 & 31), and the ZONEX bus
(Terminals 25 – 28).
Lock the reset pin.
© 2004 Bosch Security Systems, Inc.