Warranty And After-Sales Service - Sharp LYNX 3D SH-03C Docomo Instruction Manual

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Warranty and After-Sales
Service
Warranty
Make sure that the warranty card is included with
your FOMA terminal at the time of purchase.
Check that the name of the retailer, the date of
purchase, and the necessary details have been
filled in on the warranty card. Be sure to keep it in
a safe place.
Contact the retailer if any necessary details on
the warranty card are not completed.
The warranty period without charge is 1 year
from the date of purchase.
For the purpose of improvement, the
specifications for this product and its accessories
are subject to complete or partial change without
prior notice.
Information registered in your FOMA terminal,
such as phonebook entries, may be lost or
damaged if your FOMA terminal is damaged,
repaired or mishandled. It is recommended that a
memo be kept of information such as phonebook
entries, etc.
※This FOMA terminal allows you to save
phonebook data to the microSD Card.
After-Sales Services
■ If you have problems with your FOMA
terminal
Refer to "Troubleshooting" before requesting
repairs.
Contact the number listed in "Repairs" (in Japanese
only) on the back of this manual if problems persist.
If your FOMA terminal needs repairs
■
after contacting DOCOMO
Bring your FOMA terminal to a repair counter that
DOCOMO specifies. However, the repair shop is
only open during business hours. Make sure to
bring your warranty card with you. Note that it may
take several days to repair depending on the
damaged condition.
During the warranty period
The FOMA terminal will be repaired without
charge in accordance with the terms of the
warranty.
When bringing the FOMA terminal in for repairs,
be sure to bring the warranty card. Even during
the warranty period, a fee will be charged for
repairs of malfunctions or damage caused by
your improper handling (damage of liquid crystal
and connector) or when no warranty certificate is
presented.
Repairs for damages caused by the use of
devices and accessories other than those
specified by DOCOMO will also incur a fee, even
during the warranty period.
Repairs may not be possible in the following
circumstances.
When a repair counter considered water
exposure (Example: When the moisture
detection seal has reacted)
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Appendix/Index