Troubleshooting - Zte MF253V Getting Started

You can find the default SSID on the label of your device.
4. Enter the password, and then click OK.
NOTE:
You may need to enter the password for the Wi-Fi connection. You can view the label on your device to get
the default password.
5. Wait until the client is connected to your device successfully.

Troubleshooting

Voice Related Problems
Symptoms
No dial tone
There is a prompt/ phone alert/ announcement as soon as I
lift the phone off the hook.
The line is noisy/ distorted when I lift the phone off the
hook.
I hear a rapid engaged tone as soon as I lift the phone off
the hook.
After dialing the last digit I hear nothing /silence.
Internet Related Problems
Symptoms
I cannot access the Internet at all.
Possible Problems/ Solutions
•
Please wait for 1~2 minutes after the device is
turned on.
•
If signal LED light is blinking, you have no good
radio reception. Change the location of the device.
Make sure your (U)SIM card is inserted correctly and
the PIN number has been entered. If the PIN number has
been entered incorrectly then you will need to enter the
PUK code when prompted.
•
Remove any electrical appliance which is too close
to the phone or your device.
•
The cable or phone set might be faulty. Please check
the connection.
Put the phone on the hook and try again. If you are
connected to the internet using the 2G (GSM) network,
please disconnect this first.
When you have finished dialing you can press the # key
or wait 4~8 seconds to connect the call.
Possible Problems/ Solutions
•
Please check your configuration settings.
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