Physical Paper Damage; Poor / No Fusing - Oki B6500 Series Customer Support Information

Physical Paper Damage

Poor (or no) Fusing
Page 8
The paper coming out of the printer is
crumpled, folded or damaged
 Remove the paper cassette and paper.
Check for problems in the cassette. Is
the paper aligned correctly? Are there
any visible problems in the paper
cassette?
 Check the paper supply. Is the paper
damp?
Replace with dry, flat paper.
 Is the paper out of the paper spec?
Replace the paper with specified
paper.
 Replace the Print Cartridge
Did this fix the problem? If not,
request a service call.
The printed image comes off the paper
when rubbed
 Check the
Fuser
Assembly
to make
sure the
levers on
both
sides are
pushed
down.
 Check the paper supply. Is the paper
damp?
Replace with dry, flat paper.
 Is the paper out of the paper spec?
Replace the paper with specified
paper.
 If the problem persists, request a
service call.
B6500Support Guide Oki Data