Troubleshooting - BenQ W10000/W9000 User Manual

Home cinema series digital projector
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W10000-en.book Page 35 Thursday, October 19, 2006 1:45 PM

Troubleshooting

Problem
The projector does
not turn on.
No picture.
Image is unstable.
Picture is blurred.
Remote control does
not work correctly
Cause
There is no power from the power
cable.
The power switch is not in the on
position.
Attempting to turn the projector on
again during the cooling process.
The lamp cover is not securely
attached.
The video source is not turned on or
connected correctly.
The projector is not correctly
connected to the input source device.
The input signal has not been
correctly selected.
The connection cables are not
securely connected to the projector or
the signal source.
The projection lens is not correctly
focused.
The projector and the screen are not
aligned properly.
The batteries are out of power.
There is an obstacle between the
remote control and the projector.
You are too far away from the
projector.
Remedy
Plug the power cable into the AC inlet on the
rear of the projector, and plug the power
cable into to the power outlet. If the power
outlet has a switch, make sure that it is
switched on.
(See page 19)
Put the power switch in the on position.
page 19)
Wait until the cooling down process has
completed.
Correctly attach the lamp cover.
33)
Turn the video source on and check that the
signal cable is connected correctly.
17)
Check the connection.
(See page 17)
Select the correct input signal with the
Source buttons on the remote control or
SOURCE / ENTER on the projector.
page 19)
Correctly connect the cables to the
appropriate terminals.
(See page 17)
Adjust the focus of the lens using the focus
ring.
(See page 20)
Adjust the projection angle and direction as
well as the height of this unit if necessary.
(See page 19)
Replace both of the batteries with new ones.
(See page 9)
Remove the obstacle.
(See page 13)
Stand within 8 meters (26.2 feet) of the
projector.
(See page 13)
Additional information
(See
(See page
(See page
(See
35

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