AT&T E2116 User Manual page 35

Appendix
Troubleshooting
My calls fade • Press the CHAN button while on a call until the interference has been
out or cut in
and out while
• Other electronic products can cause interference with your cord-
I'm using my
handset
• Microwaves operate on the same frequency as your phone. It is nor-
• If your phone is plugged in with a modem or surge protector, plug
• Relocate your phone to a higher location. The phone will have better
• If the other phones in your home are having the same problem, the
The charge • Clean the handset and base charging contacts each month using a
light is off
• Make sure the power and line cords are plugged in correctly and
• Unplug the unit's electrical power. Wait for 15 seconds, then plug it
• Your phone might be malfunctioning. Please refer to the Warranty
My Caller ID • Caller ID is a subscription service. You must subscribe to this service
isn't working
• Your caller must be calling from an area that supports caller ID.
• Both you and your caller's telephone companies must use caller ID
Common cure
for electronic
equipment
• Disconnect the power to the base.
• Disconnect the handset battery, and spare battery, if applicable.
• Wait a few minutes.
• Connect power to the base.
eliminated.
less phone. Try installing your phone as far away from the following
electronic devices as possible: wireless routers, radios, radio towers,
pager towers, cell phones, intercoms, room monitors, televisions,
personal computers, kitchen appliances and other cordless phones
mal to experience static on your phone while the microwave oven
is operating. Do not install this phone in the same outlet or near the
microwave oven.
the phone (or modem/surge protector) into a different location. If this
solves the problem, re-locate your phone or modem farther apart
from one another, or use a different surge protector.
reception when not installed in a low area.
problem is in your wiring or local service. Contact your local tele-
phone company (charges may apply.)
pencil eraser or cloth.
securely.
back in. Allow up to one minute for the handset and base to reset.
section of this user's manual for further instruction.
from your local telephone company for this feature to work on your
phone.
compatible equipment.
If the unit does not seem to be responding normally, try putting the
handset in its base. If it does not seem to respond, do the following
(in the order listed):
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