AT&T E2116 User Manual page 34

Appendix
Troubleshooting
I hear other • Press the CHAN key while on a call to change to a clear channel.
calls while
• Disconnect the base unit from the telephone jack, and plug in a regu-
using my phone
I hear noise in • Make sure the power cord is plugged in securely.
the handset,
and none of the
keys or buttons
work
My handset • Make sure you have the ringer activated. Refer to the section(s) on
does not ring
when I receive
• Make sure the telephone line cord is plugged securely into the base
a call
• The handset may be too far from the base unit.
• Charge the battery in the handset for at least 16 hours. For optimum
• You may have too many extension phones on your telephone line to
• The layout of your home or office might be limiting the operating
• If the other phones in your home are having the same problem, the
• Test a working phone at the phone jack. If another phone has the
• Other electronic products can cause interference with your cordless
• Your line cord might be malfunctioning. Try installing a new line cord.
lar telephone. If you still hear other calls, the problem is probably in
your wiring or local service. Call your local telephone company.
ringer selection in this user's manual.
unit and the telephone jack. Make sure the power cord is securely
plugged in.
daily performance, return the handset to its base when not in use.
allow all of them to ring simultaneously. Try unplugging some of the
other phones.
range. Try moving the base to another location, preferably on an
upper floor.
problem is in your wiring or local service. Contact your local tele-
phone company (charges may apply.)
same problem, the problem is the phone jack. Contact your local
telephone company (charges may apply.)
phone. Try installing your phone as far away as possible from elec-
tronic devices wireless routers, radios, radio towers, pager towers,
cell phones, intercoms, room monitors, televisions, personal comput-
ers, kitchen appliances and other cordless phones
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