VTech LS6217 User Manual page 51

Appendix
My caller ID features are not working properly.
• Caller ID is a subscription service. You must subscribe to this service
from your local telephone company for this feature to work on your
telephone.
• The caller might not be calling from an area which supports caller ID.
• Both you and the caller's telephone companies must use equipment
compatible with the caller ID service.
• The caller ID information shows after the first or second ring.
• If you subscribe to high-speed Internet service (digital subscriber
line - DSL) through your telephone lines, you must install a DSL filter
between the telephone base and the telephone wall jack. The filter
prevents noise and caller ID problems caused by DSL interference.
Contact your DSL service provider for more information about DSL
filters.
The telephone does not receive caller ID or the telephone does not
show caller ID during call waiting.
• Make sure you subscribe to caller ID with call waiting features
provided by the local telephone company.
• The caller might not be calling from an area which supports caller ID.
• Both you and the caller's telephone companies must use equipment
compatible with caller ID service.
• If you subscribe to high-speed Internet service (digital subscriber
line - DSL) through your telephone lines, you must install a DSL filter
between the telephone base and the telephone wall jack. The filter
prevents noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more information about
DSL filters.
Caller ID entries do not match the numbers I need to dial.
• Caller ID service delivers 10 digits (the area code plus the seven-
digits number). If you need to dial something other 10 digits, see
page 37 for instructions on changing the number.
• If you dial seven digits for local calls you might want to use the Home
area code feature (page 17).
47