Storage And Service; Storage; Service; Product Registration - Tripp Lite SmartOnline SU3000RTXL2U Owner's Manual

8. Storage and Service

8.1 Storage

First turn the UPS system OFF: press the "OFF" switch to turn power off at the UPS system's outlets,
then disconnect the UPS system's power cord from the wall outlet. Next, disconnect all equipment
to avoid battery drain. If the UPS system will be stored for an extended period of time, recharge the
UPS system's batteries fully every three months by plugging the UPS system into a live AC outlet and
allowing the UPS system to charge for 4-6 hours. If the UPS system's batteries are left discharged
for an extended period of time, they may suffer a permanent loss of capacity.

8.2 Service

A variety of Extended Warranty and On-Site Service Programs are also available from Tripp Lite.
For more information on service, visit www.tripplite.com/support. Before returning your product for
service, follow these steps:
1. Review the installation and operation procedures in this manual to ensure that the service
problem does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit
www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the "Request Return
(RMA)" link. From here you can request a Returned Material Authorization (RMA) number, which
is required for service. This simple on-line form will ask for your unit's model and serial numbers,
along with other general purchaser information. The RMA number, along with shipping instructions
will be emailed to you. Any damages (direct, indirect, special or consequential) to the product
incurred during shipment to Tripp Lite or an authorized Tripp Lite service center are not covered
under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must
have transportation charges prepaid. Mark the RMA number on the outside of the package. If
the product is within its warranty period, enclose a copy of your sales receipt. Return the product
for service using an insured carrier to the address given to you when you request the RMA.

9. Product Registration

PRODUCT REGISTRATION
Visit www.tripplite.com/warranty today to register your new Tripp Lite product. You'll be automatically entered into a drawing for a
chance to win a FREE Tripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been assigned a unique series
number. The series number can be found on the product nameplate label, along with all required approval markings and information.
When requesting compliance information for this product, always refer to the series number. The series number should not be
confused with the marketing name or model number of the product.
FCC Notice, Class A
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own
expense. The user must use shielded cables and connectors with this equipment. Any changes or modifications to this equipment not
expressly approved by Tripp Lite could void the user's authority to operate this equipment.
Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice.
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
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