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16 – Troubleshooting
If you are having trouble with the operation of this unit, please double-check the following before seeking repair. If these
measures do not resolve the issue, please contact the retailer where you purchased this unit or a TASCAM customer support
service service.
Power will not turn ON.
i Confirm that batteries are installed correctly.
i Confirm that the HOLD switch is not set.
The unit turns off automatically.
i Check the automatic power saving function setting. Set it
to "Off" to prevent the power from turning off automati-
cally. (see "Setting the automatic power saving function" on
page 69)
The SD card is not recognized.
i Confirm that the SD card is inserted completely.
No sound is output or sound is not output from
the speaker.
i Confirm that the output volume is not lowered it too much.
i Confirm that the speaker setting is on. Even if the speaker
setting is on, sound will not be output from the speaker
when headphones are connected or when the unit is
recording or in recording standby.
Recording is not possible.
i Confirm that the REC indicator is lit. If the REC indicator is
blinking, the unit is in recording standby.
i Check the remaining available recording time shown on
the Recording Screen.
The recorded sound is quiet or distorted.
i Check the input level setting.
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TASCAM DR-40X
The unit is not recognized by a computer
connected using a USB cable.
i Confirm that the connected computer uses a compatible
operating system.
i The USB function used must be selected from the menu to
enable a computer to recognize this unit.
i Confirm that the USB cable is not designed only for
charging.
i Confirm that the connection is not being made through a
USB hub.
Sound skips or noise occurs when in USB audio
interface mode.
For Windows
i Performance options
Select "Adjust for best performance".
i Power options
Select "High performance".
i Use the DR-X series driver.
Check the page for this product on the TASCAM website
(https://tascam.com/us/) for details.
The wrong language was set accidentally.
i After pressing the ¤ (HOME)[8] button to turn the unit
off (put it in standby), while pressing the MENU button,
press the ¤ (HOME) [8] button again.
The language selection menu will appear, and you will be
able to select the language.
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