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Troubleshooting. ......................
Before contacting the service center, you are advised to follow
the instructions below:
•
You are advised to fully charge (
operation.
•
Avoid storing large amounts of data in your cellphone as this
may affect its performance.
•
Use User Data Format to perform cellphone formatting, (to
perform User Data format, hold down # while simultaneously
pressing the power on/off key under the power off mode).
and carry out the following checks:
34
) the battery for optimal
My cellphone cannot switch on
•
Check the battery contacts, remove and reinstall your
battery, then turn your cellphone on
•
Check the battery power level, charge for at least 20
minutes
•
If it still does not work, please use User Data Format to reset
(1)
the cellphone
My cellphone is frozen or has not responded for
several minutes
•
Restart your cellphone by pressing and holding the
•
Remove the battery and re-insert it, then restart the
cellphone
•
If it still does not work, please use User Data Format to reset
(1)
the cellphone
key
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