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Unable to receive incoming calls
•
Make sure your cellphone is switched on and connected to a
network (check for overloaded or unavailable network)
•
Check your subscription status with your operator (credit,
SIM card valid, etc.)
•
Make sure you have not forwarded incoming calls
•
Make sure that you have not barred certain calls
The caller's name/number does not appear when a call
is received
•
Check that you have subscribed to this service with your
operator
•
Your caller has concealed his/her name or number
I cannot find my contacts
•
Make sure your SIM card is not broken
•
Make sure your SIM card is inserted properly
•
Import all contacts stored in SIM card to cellphone
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The sound quality of the calls is poor
•
You can adjust the volume during a call by pressing the
Volume key
•
Check the network strength
•
Make sure that the receiver, connector or speaker on your
cellphone is clean
I am unable to use the features described in the
manual
•
Check with your operator to make sure that your subscription
includes this service
•
Make sure this feature does not require an Alcatel
accessory
When I select a number from my contacts, the
number cannot be dialled
•
Make sure that you have correctly recorded the number in
your file
•
Make sure that you have entered the country prefix when
calling a foreign country
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