Alcatel 308A - Cell Phone Quick Start Manual

Your mobile

Prolonged exposure to music at full volume on the music player may damage the listener's hearing. Set your phone volume safely. Use only headphones recommended by TCT Mobile Limited and its affiliates.

Keys

/ Navigation key

• Central :
  Confirm an option (press)
  Access main menu (press in idle screen)
  Access Music (press and hold in idle screen) ⁽¹⁾
• Left ⁽²⁾:
  Alarm (press in idle screen)
• Right ⁽²⁾:
  File manager (press in idle screen)
• Up ⁽²⁾:
  Messaging (press in idle screen)
• Down ⁽²⁾:
  Calendar (press in idle screen)

: Left softkey ⁽²⁾: Menu (press in idle screen)

: Right softkey ⁽²⁾: Contacts (press in idle screen)

: Send a call
Answer a call
Access call log
Access fake call settings (press and hold in idle screen)

: Power on/off the handset (press and hold)
End call
Return to idle screen

: In idle screen:

• Press: input ""
• Press and hold: access your voicemail

In edit mode:

• Press: insert a smart punctuation
• Press and hold: input ""

⁽¹⁾ Only available for the handset with music.
⁽²⁾ Could be personalized.

: In idle screen:

• Press: input " "
• Press and hold: lock the keypad

In edit mode:

• Press: switch input method
• Press and hold: switch languages

: In idle screen:

• Press: input "0"
• Press and hold: switch among "+" "P" "W"

In edit mode:

• Press: access symbol table (words mode)
• Press and hold: input "0"

: In idle screen:

• Press: input "#"
• Press and hold: activate/deactivate the vibrator

In edit mode:

• Press: input a space
• Press and hold: add a word

: In idle screen:

• Press: dial "5"
• Press and hold: switch on/off the torch

Main screen icons ⁽¹⁾

⁽¹⁾ The icons and illustrations in this guide are provided for information purposes only.

	Battery charge level
	Vibrate alert: your phone vibrates, but does not ring or beep.
	Headset connected.
	Keypad locked.
	Alarm or appointments programmed.
	Missed calls.
	Radio is on.
	WAP alert (1).
	MicroSD Card available.
	Roaming.
	SIM card missing.
	Sending a MMS.
	MMS receiving.
	Silence mode: your phone does not ring, beep or vibrate.
	SMS unread.
	MMS unread.
	Flight mode.
	Call forwarding activated: your calls are forwarded.
	Level of network reception.
	Voicemail message arrived.
	GPRS connection status (Activated).
	GPRS connecting.
	Stopwatch is active.

⁽¹⁾ Depending on your network operator.

Getting started

Set-up

Removing and installing the back cover

Removing and installing the battery

Inserting and removing the SIM card

Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the card, press it and slide it out.

Charging the battery <sup>(1)

(1)</sup> Depending on your country.

Connect the battery charger to your phone and outlet respectively.

• The charging may take about 20 minutes to start if the battery is flat.
• Be careful not to force the plug into the socket.
• Make sure the battery is correctly inserted before connecting the charger.
• The outlet must be near to the phone and easily accessible (avoid electric extension cables).
• When using your telephone for the first time, charge the battery fully (approximately 3 hours). You are advised to fully charge the battery ( ).
• To reduce power consumption and energy waste, when battery is fully charged, disconnect your charger from the plug; reduce the backlight time, etc.

The charge is complete when the animation stops.

Power on your phone

Hold down the key until the phone powers on.

Power off your phone

Hold down the key from the main screen.

Calls

Making a call

Dial the desired number then press the key to place the call. If you make a mistake, you can delete the incorrect digits by pressing the right softkey.
To hang up the call, press the key.

Making an emergency call
If your phone is covered by the network, dial emergency number and press the key to make an emergency call. This works even without a SIM card and without typing the PIN code or unlocking the keypad.

Calling your voicemail ⁽¹⁾

⁽¹⁾ Contact your network operator to check service availability.

To access your voicemail, hold down the key.

Receiving a call

When you receive an incoming call, press the key to talk and then hang up using the key.

Available functions during the call

During a call, you can use your directory, your calendar, text messages, etc. without hanging up or dropping the call.

Contacts

Consulting your contacts

To access the contacts from the main screen, press the key and select the icon from the menu.

Adding a contact

Select the directory in which you wish to add contact, press the "Options" softkey, select "Add contact".

Messaging

Create message
From the main menu select "Messaging" to create text/ multimedia message. You can type a message and you can also modify a predefined message in Templates or customize your message by adding pictures, photos, sounds, titles, etc (only available while editing a MMS). While writing a message, select "Options" to access all the messaging options. You can save your messages that you often send to Draft or Templates (MMS only).

Specific letters (accent) will increase the size of the SMS, this may cause multiple SMS to be sent to your recipient.

Call log

You can access your call memory by pressing from the idle screen, and you will see Outgoing call(s), Missed call(s) and Answered call(s).

Torch

To activate Torch by below operations: Press and hold to deactivate/activate it (in idle screen); Access to the main menu and select "Torch".

Profiles

With this menu, you may personalize ringtones for different events and environments.

Music ⁽¹⁾

Access this feature from the main menu by selecting "Music". You will have full flexibility of managing music both on your mobile and memory card.
⁽¹⁾ Only available for the handset with music.

Camera

Your mobile phone is fitted with a camera for taking photos that you can use in different ways:

• store them in your "Tools\File manager\My creations".
• send them in a multimedia message (MMS) to a mobile phone.
• customize your main screen.
• select them as incoming call image to a contact in your directory.

Tools

FM Radio

Your phone is equipped with a radio ⁽¹⁾ with RDS functionality. You can use the application as a traditional radio with saved channels or with parallel visual information related to the radio program on the display if you tune to stations that offer Visual Radio service. You can listen to it while running other applications.

⁽¹⁾ The quality of the radio depends on the coverage of the radio station in that particular area.

File manager

You will have access to all audio and visual files stored in phone or memory card in File manager. You can access a number of items with this option: My audios, My images, My creations, Other files, Memory card and Memory status.

Inserting the memory card:

To release the microSD card holder, slide it in the direction of the arrow and lift it. Then insert the microSD card with the golden contact downward. Finally, turn down the microSD holder and slide it in the opposite direction to lock it.

Do not support hot plugging for microSD card.

Games

Your phone includes some games, Select "Game settings", it allows you to manage settings, in which you may set background audio and vibrate alert.

Alarm

Your mobile phone has a built-in alarm clock with a snooze feature.

Voice reminder

After accessing Voice reminder from the main menu by selecting "Tools\Voice reminder", you may select Create voice reminder to record a sound file. Then you may set the date, time, mode, etc. If you select Directly play mode, the recorded sound file will play automatically as the voice reminder at the very time and date you have set.

Stopwatch

The stopwatch is a simple application for measuring time with the possibility to register several results and suspend/resume measurement.

Calculator

Enter a number, select the type of operation to be performed, and enter the second number, then press "=" to display the result.

Convertor

Unit convertor.

Fake call

Protect yourself from annoying situations with the "Fake Call". In this menu, you can set "Caller name", "Call time" and "Ringtone".
When the timer reaches, the phone will ring and display like receiving a real phone call. Press / key, pretend answering a call, the screen will display just like have an ongoing call. Press / key, pretend to reject the call, the call will terminate automatically.

Services

Contact your network operator to check service availability.

WAP

Access Wap options: Homepage, Bookmarks, Recent pages, Offline pages, Go to URL, Profiles.

Calendar

Once you enter this menu from Tools, there is a monthly-view calendar for you to keep track of your appointments. Days with events entered will be marked with color.

Settings

From the main menu, select the menu icon and select the function of your choice in order to customize your telephone: Phone settings, Call settings, Call control, Network, Security, Restore default set., Connectivity.

Latin input mode

To write messages, there are two writing methods:

• Normal: this mode allows you to type a text by choosing a letter or a sequence of characters associated with a key.
• Predictive with the eZi mode: this mode speeds up the writing of your text.

General information

• Website: www.alcatelonetouch.com
• Facebook: http://www.facebook.com/alcatelonetouchtribe
• Twitter: http://www.twitter.com/Alcateltribeus
• Hot Line Number: In the United States, call 877-702-3444 for technical support.

On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have.
An electronic version of this user guide is available in English and other languages according to availability on our server: www.alcatelonetouch.com
Your mobile phone is a transceiver that operates on GSM networks with 850 and 1900 MHz bands.

Protection against theft ⁽¹⁾

Your mobile phone is identified by an IMEI (mobile phone serial number) shown on the packaging label and in the product's memory. We recommend that you note the number the first time you use your mobile phone by entering *#06# and keep it in a safe place. It may be requested by the police or your operator if your mobile phone is stolen.

⁽¹⁾ Contact your network operator for service availability.

Disclaimer

There may be certain differences between the user manual description and the mobile phone's operation, depending on the software release of your mobile phone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively.

Troubleshooting

Before contacting the service center, you are advised to follow the instructions below:

• You are advised to fully charge ( ) the battery for optimal operation.
• Avoid storing large amounts of data in your phone as this may affect its performance.
• Use User Data Format to perform phone formatting (to perform User Data format, hold down # while simultaneously pressing the power on/off key under the power off mode). ALL User phone data: contacts, photos, messages and files will be lost permanently. It is strongly advised to fully backup the phone data and profile before doing formatting.

and carry out the following checks:

My phone cannot switch on

• Check the battery contacts, remove and reinstall your battery, then turn your phone on
• Check the battery power level, charge for at least 20 minutes
• If it still does not work, please use User Data Format to reset the phone

My phone is frozen or has not responded for several minutes

• Restart your phone by pressing and holding the key
• Remove the battery and re-insert it, then restart the phone
• If it still does not work, please use User Data Format to reset the phone

My phone turns off by itself

• Check that your keypad is locked when you are not using your phone, and make sure power off key is not mis-contacted due to unlocking keypad.
• Check the battery charge level
• If it still does not work, please use User Data Format to reset the phone

My phone cannot charge properly

• Make sure you are using an Alcatel battery and the charger from the box
• Clean the battery contact if it's dirty
• Make sure your battery is inserted properly before plugging in the charger
• Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen
• Make sure charging is carried out under normal conditions (0°C to +40°C)
• When abroad, check that the voltage input is compatible

My phone cannot connect to a network or "No service" is displayed

• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded

My phone cannot connect to the Internet

• Check that the IMEI number (press *#06# ) is the same as the one printed on your warranty card or box
• Make sure that the internet access service of your SIM card is available
• Check your phone's Internet connecting settings
• Make sure you are in a place with network coverage
• Try connecting at a later time or another location

Invalid SIM card

• Make sure the SIM card has been correctly inserted
• Make sure the chip on your SIM card is not damaged or scratched
• Make sure the service of your SIM card is available

Unable to make outgoing calls

• Make sure you have dialed a valid number and press the key
• For international calls, check the country and area codes
• Make sure your phone is connected to a network, and the network is not overloaded or unavailable
• Check your subscription status with your operator (credit, SIM card valid, etc.)
• Make sure you have not barred outgoing calls
• Make sure that your phone is not in flight mode

Unable to receive incoming calls

• Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network)
• Check your subscription status with your operator (credit, SIM card valid, etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
• Make sure that your phone is not in flight mode

The caller's name/number does not appear when a call is received

• Check that you have subscribed to this service with your operator
• Your caller has concealed his/her name or number

I cannot find my contacts

• Make sure your SIM card is not broken
• Make sure your SIM card is inserted properly
• Import all contacts stored in SIM card to phone

The sound quality of the calls is poor

• You can adjust the volume during a call by pressing the key
• Check the network strength
• Make sure that the receiver, connector or speaker on your phone is clean

I am unable to use the features described in the manual

• Check with your operator to make sure that your subscription includes this service
• Make sure this feature does not require an Alcatel accessory

When I select a number from my contacts, the number cannot be dialed

• Make sure that you have correctly recorded the number in your file
• Make sure that you have inputted the country prefix when calling a foreign country

I am unable to add a contact in my contacts

• Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories)

My callers are unable to leave messages on my voicemail

• Contact your network operator to check service availability

I cannot access my voicemail

• Make sure your operator's voicemail number is correctly entered in "Messaging\Voicemail"
• Try later if the network is busy

I am unable to send and receive MMS

• Check your phone memory availability as it might be full
• Contact your network operator to check service availability and check MMS parameters
• Verify the server center number or your MMS profile with your operator
• The server center may be swamped, try again later

The flickering icon is displayed on my standby screen

• You have saved too many short messages on your SIM card; delete some of them or archive them in the phone memory

SIM card PIN locked

• Contact your network operator to obtain the PUK code (Personal Unblocking Key)

I am unable to download new files

• Make sure there is sufficient phone memory for your download
• Select the microSD card as the location to store downloaded files
• Check your subscription status with your operator

How to make your battery last longer

• Make sure you follow the complete charge time (minimum 3 hours)
• After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication
• Switch on the backlight upon request

ALCATEL is a trademark of Alcatel-Lucent and used under license by TCT Mobile Limited.
All rights reserved © Copyright 2012 TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter material or technical specification without prior notice.

Documents / Resources

References

• Home | Alcatel Mobile | Alcatel 1S | Alcatel 1X | Alcatel 3
• http://www.facebook.com/alcatelonetouchtribe

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Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

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