Alcatel 2051A, 2051E - Mobile Phone Quick Start Guide

Introduction

This product meets applicable national SAR limits of 1.6 W/kg.
When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or www.sar-tick.com otherwise maintain a distance of 10mm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.

Your mobile

Keys

	Navigation key Press to confirm an option Press to go left/right/up/down
	Access main menu Pick up/Send a call Press: Enter Call log
	Access contacts Press: End a call Return to the Home screen Long press: Power on/off
	Long press: Access your voicemail
	From Idle screen Press: Enter 0 Long press: "0/+" and"0/+/P/W" when in Dial screen. In Edit mode Press: Access symbols table Long press: 0
	From Idle screen Press: * In Edit mode: Press: Change input methods
	From Idle screen Press: # Long press: Vibrate alert In Edit mode Press: (space)

Status bar icons

In 2051A:

	Battery charge level.
	Level of network reception.
	Missed calls.
	Call forwarding activated: your calls will be forwarded.
	SD card scanning completed.
	Roaming.
	Flight mode.
	GPRS connection status (Activated).
	Music activated.
	Radio is on.
	Headset connected.
	Alarm or appointments set.
	Receiving an MMS.
	Sending an MMS.
	SMS unread.
	MMS unread.
	Voicemail message received.
	(Flickering) Message box is full: your phone can't accept any new messages. You must access the message list and delete at least one message on your SIM card or on your phone memory.
	Vibrate alert: your phone vibrates, but does not ring or beep with the exception of the alarm.
	Silent mode: your phone does not ring, beep or vibrate with the exception of the alarm.

The icons and illustrations in this guide are provided for information purposes only.

In 2051E:

	Level of network reception.
	Call forwarding activated: your calls will be forwarded.
	GPRS connection status (Activated).
	Roaming.

Home screen

Widget bar

Widgets are convenient shortcuts for quick access from the Home screen.
You can customize widget bar by "Settings/Phone settings/ Widget bar".

Change wallpaper

You can select a folder to choose one image as favorite wallpaper by selecting "Options/Set as /Wallpaper" in My files or open the picture in Image and press to choose Set as wallpaper.

Getting started

Set up

Removing and installing the back cover

Removing and installing the battery

Inserting and removing the SIM card

Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the card, press it and slide it out.

For dual SIM models, SIM1 supports mini SIM card and micro-SIM for SIM2. ⁽¹⁾ As to Single SIM model ⁽²⁾, which only supports mini SIM card. Do not attempt to insert other SIM types like micro and nano cards, otherwise this may cause damage to your phone.

Charging the battery

Connect battery charger to your phone and plug into the socket.

• Charging may take about 20 minutes to start if the battery is out of power.
• Be careful not to force the plug into the socket.
• Make sure the battery is correctly inserted before connecting the charger.
• The mains socket must be near to the phone and easily accessible (avoid electric extension cables).
• You are advised to charge the battery to its maximum when using the phone for the first time (approximately 3 hours).
• To reduce power consumption and energy waste, when battery is fully charged, disconnect your charger from the plug; reduce the backlight time, etc.

The charge is complete when the animation stops.

Power on your phone

Hold down the key until the phone powers on.

⁽¹⁾ 2051E only.
⁽²⁾ 2051A

Power off your phone

Hold down the key from the Home screen.

Making a call

Dial the desired number then press the key to place the call. If you make a mistake, you can delete the incorrect digits by pressing the right softkey.
To hang up the call, press the key.

Making an emergency call
If your phone is covered by the network, dial emergency number and press the key to make an emergency call. This works even without a SIM card and without typing the PIN code.

Calling your voicemail

To access your voicemail, hold down the key.

Receiving a call

When you receive an incoming call, press the key to talk and then hang up by pressing the key.

Available functions during the call

During a call, you can access your contacts, call log, messages, etc. without hanging up the phone.
Contact your network operator to check service availability.

Messages

Create message

You can select "Messages\New chat" from the main menu or access from the widget bar and select icon to create text/multimedia message. You can type a message and you can also modify a predefined message in Insert template or customize your message by adding pictures, records, videos, etc (only available while editing a MMS). While writing a message, select "Options" to access all the messaging options.
For dual SIM model, you can type a message and select to send it to a recipient in either the SIM1 or SIM2 directory ⁽²⁾. One or more recipients can be added from contact list. Press "Contacts" through key to multi-select recipients from Contacts.

Create MMS

An SMS will be converted to MMS automatically when images, videos, audio, slides or attachments are inserted.

An SMS message of more than a certain number of characters (the number of characters depends on your language) will be charged as several SMS. An MMS message containing photos and/ or sounds may also be billed as more than one message. Specific letters (accent) will increase the size of the SMS, this may cause multiple SMS to be sent to your recipient.
⁽¹⁾ 2051E only.

Contacts

Consulting your contacts

To access the contacts from the Home screen, press the key and select the icon from the menu.
For dual SIM model, the complete contacts of both SIM1 and SIM2 are available in this menu ⁽¹⁾.

Adding a contact

You can add a new contact to phone or SIM card by selecting "Add Contact".

Call log

Access

You can access the function using the following options:

• Select from main menu
• Press the send key from main screen
• For dual SIM model, the contacts of both SIM1 and SIM2 are available in this menu ⁽¹⁾.

Available options

When you press Options, you can have access to Details,
Call, Write message, Add to Contacts, Add to blacklist, Delete, Delete all, Call timers, GPRS counter.
⁽¹⁾ 2051E only.

Games

Three games named Ninja Up, Sky Gift and Danger Dash were embedded in the phone, for more information refers to "Help" in the game.

Camera

Your mobile phone is fitted with a camera for taking photos and shooting videos that you can use in different ways:

• store them in your "My files".
• send them in a multimedia message (MMS) to a mobile phone.
• send them directly by MMS.
• customize your Home screen.
• select them as contact icon to a contact in your Contacts.
• transfer them by data cable or microSD card to your computer.

Media applications

Music

Access this feature from the main menu by selecting "Music". You will have full flexibility of managing music both on your mobile and memory card.
Use this function to play audio files. Press to play/pause the audio player, short press or to last or next audio, in audio player interface, press up or down to tune volume.

Image

A library links to the images in "Image" in phone or SD card to multi-mark, set as wallpaper, set as contact icon, or sent by MMS.

Videos

Use this funtion to play video files. Press to play/pause the video, short press up or down to tune volume.

FM radio

Your phone is equipped with a radio ⁽¹⁾ with RDS ⁽²⁾ functionality. You can use the application as a traditional radio with saved channels or with parallel visual information related to the radio program on the display if you tune to stations that offer Visual Radio service. You can listen to it while running other applications.
To use this feature you must plug in your headset, headset works as antenna when connected to your phone.

Recorder

Accessing Recorder allows you to make voice or sound recordings. The phone support AMR and WAV. The recording file you stopped will be stored in Record file list automatically.
⁽¹⁾ The quality of the radio depends on the coverage of the radio station in that particular area.
⁽²⁾ Depending on your network operator and market.

My files

You will have access to all audio and visual files stored in Phone or MemoryCard in My files. You can access a number of items in Phone or MemoryCard with this option: Alarm, Audio, Photos, Others, Video, etc.

Inserting and removing the memory card:
2051A

2051E

Place the microSD card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted.
To remove the card, press and slide it out.

Alarm

Your mobile phone has a built-in alarm clock with snooze feature.

Calculator

Press the up, down, left, right on the navigation key to select +, -, ×, ÷ and = respectively. Press the Right softkey to delete the figure.

Calendar

Once you enter this menu from the main menu, there is a monthly-view calendar for you to keep track of important meetings, appointments, etc. Days with events entered will be marked.

Notes

You can create a note in text format by accessing "Notes" from the main menu.

Convertor

When weight is selected, you can quickly check the difference between kg, pound and ounce values. When length is selected, you can convert between km-mile, m-yard, m-foot and cm-inch values..

Fake call

This program enables you to call yourself by simulating a caller number/name, ringtone at a scheduled time. It helps you to politely escape from social situations at any time you wish. This call can be rejected by key.

Call filter

Enable the blacklist, all callers in the list will be automatically blocked. Enable the whitelist, only callers in the list can be connected.

Wap

Access WAP options: Input URL, Bookmarks, History, Offline pages.

Profiles

With this menu, you may personalize ringtones for different events and environments.

Settings

From the main menu, select the menu icon and select the function of your choice in order to customize your telephone: Phone settings, Call settings, Connections, Security, Restore factory settings ⁽¹⁾ , Main SIM settings ⁽²⁾.
⁽¹⁾ Make the phone's settings recover to its default value. End-user data will be erased. Enter its default password 0000 to confirm to restore and reboot.
⁽²⁾ 2051E only.

Services

STK service is the tool kit of SIM card. This phone supports the service function. The specific items depend on SIM card and network. Service menu will be automatically added to the phone menu when supported by network and SIM card. Contact your network operator first to check service availability.

Input mode

This mode allows you to type a text by choosing a letter or a sequence of characters associated with a key. Press the key several times until the desired letter is highlighted. When you release the key the highlight character is inserted into the text.

Troubleshooting

Before contacting the service center, you are advised to follow the instructions below:

• You are advised to fully charge ( ) the battery for optimal operation.
• Avoid storing large amounts of data in your phone as this may affect its performance.
• You can reset by long pressing the # key and the power on/off key under power off mode. ALL User phone data: contacts, messages and files will be lost permanently. It is strongly advised to fully back up the phone data and profile before doing formatting.

and carry out the following checks:

My phone can't switch on

• Check the battery contacts, remove and reinstall your battery, then turn your phone on
• Check the battery power level, charge for at least 20 minutes
• If it still does not work, please reset the phone using the power key and the # key

My phone is frozen or has not responded for several minutes

• Restart your phone by pressing and holding the key
• Remove the battery and re-insert it, then restart the phone
• If it still does not work, please reset the phone using the power key and the # key

My phone turns off by itself

• Make sure power off key is not mis-contacted
• Check the battery charge level
• If it still does not work, please reset the phone using the power key and the # key

My phone can't charge properly

• Make sure you are using an Alcatel battery and the charger from the box
• Clean the battery contact if it's dirty
• Make sure your battery is inserted properly before plugging in the charger
• Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen
• Make sure charging is carried out under normal conditions (0°C to +40°C)
• When abroad, check that the voltage input is compatible

My phone can't connect to a network or "No service" is displayed

• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded

My phone can't connect to the Internet

• Check that the IMEI number (press *#06# ) is the same as the one printed on your warranty card or box
• Make sure that the internet access service of your SIM card is available
• Check your phone's Internet connecting settings
• Make sure you are in a place with network coverage
• Try connecting at a later time or another location

Invalid SIM card

• Make sure the SIM card has been correctly inserted
• Make sure the chip on your SIM card is not damaged or scratched
• Make sure the service of your SIM card is available

Unable to make outgoing calls

• Make sure you have dialed a valid number and press the key
• For international calls, check the country and area codes
• Make sure your phone is connected to a network, and the network is not overloaded or unavailable
• Check your subscription status with your operator (credit, SIM card valid, etc.)
• Make sure you have not barred outgoing calls
• Make sure that your phone is not in flight mode

Unable to receive incoming calls

• Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network)
• Check your subscription status with your operator (credit, SIM card valid, etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
• Make sure that your phone is not in flight mode

The caller's name/number does not appear when a call is received

• Check that you have subscribed to this service with your operator
• Your caller has concealed his/her name or number

I can't find my contacts

• Make sure your SIM card is not broken
• Make sure your SIM card is inserted properly
• Import all contacts stored in SIM card to phone

The sound quality of the calls is poor

• You can adjust the volume during a call by pressing the volume key
• Check the network strength
• Make sure that the receiver, connector or speaker on your phone is clean

I am unable to use the features described in the manual

• Check with your operator to make sure that your subscription includes this service
• Make sure this feature does not require an Alcatel accessory

When I select a number from my contacts, the number can't be dialed

• Make sure that you have correctly recorded the number in your file
• Make sure that you have inputted the country prefix when calling a foreign country

I am unable to add a contact in my contacts

• Make sure that your SIM card contacts are not full; delete some files from your SIM card or save the files in the phone contacts

My callers are unable to leave messages on my voicemail

• Contact your network operator to check service availability

I can't access my voicemail

• Make sure your operator's voicemail number is correctly entered in "Messages\Voice mail server"
• Try later if the network is busy

I am unable to send and receive MMS

• Check your phone memory availability as it might be full
• Contact your network operator to check service availability and check MMS parameters
• Verify the server center number or your MMS profile with your operator
• The server center may be swamped, try again later

The flickering icon is displayed on my standby screen

• You have saved too many short messages on your SIM card; delete some

SIM card PIN locked

• Contact your network operator to obtain the PUK code (Personal Unblocking Key)

I am unable to download new files

• Make sure there is sufficient phone memory for your download
• Select the microSD card as the location to store downloaded files
• Check your subscription status with your operator

How to make your battery last longer

• Make sure you follow the complete charge time (minimum 3 hours)
• After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication
• Adjust the brightness of screen as appropriate