Console Issues (
page 1 of 2
If Console will not light up, follow
"Unit will not power on" Troubleshooting
Procedure.
BEGIN HERE:
If the units of measure are incorrect, follow the
Owner's Manual instructions to correct the
setting before beginning these steps.
"+SAFETY KEY"
is displayed
Reinsert
Safety Key and
retest. Machine
working?
NO
Is
Safety Key
damaged?
NO
Follow Service Mode
Procedure 2 to check
firmware version and error
codes.
Contact Customer Care
(if inside US/Canada)
or your local distributor
(if outside US/Canada).
)
YES
Issue resolved
YES
Replace Safety Key
No sound
Verify sound is not turned
off. Follow the "Console
Setup Mode" instructions
in the Owner's Manual.
Ensure the volume is
turned up on the media
device as there is no
volume control on the
Console.
Is the issue still
present?
YES
Replace Media Cable
Is the issue still
present?
YES
Contact Customer Care
(if inside US/Canada)
or your local distributor
(if outside US/Canada).
25
NO
Issue resolved
NO
Issue resolved