Troubleshooting
A connection with the smartphone cannot be established.
Is Bluetooth on the smartphone turned on?
Is Connect in Cateye Cycling switched
Is pairing complete? To connect to a smartphone, pairing must be completed.
Is the smart computer connected to a different smartphone?
The smart computer can only be connected to one smartphone at a time.
From the smartphone search screen, switch back to Sensor Direct Mode once
and then try connecting to the smartphone again.
Smartphone search screen
A connection with the heart rate sensor or the speed/cadence sensor
cannot be established. (Sensor Direct Mode)
Is pairing complete? Pairing must be completed to connect a sensor to a smart computer.
Is the sensor connected to a different smartphone or smart computer?
A sensor can only be connected to one smartphone or smart computer at a time.
Is there sufficient battery power left in the sensor?
Is there a signal being transmitted from the sensor?
This can be checked using a BLE-related app on the smartphone.
Example apps:
SMART COMPUTER
Connect
1sec.
Light Blue
?
ON
Sensor direct mode
BLE Scanner
SMART COMPUTER
Troubleshooting