NETGEAR MBR1515 User Manual
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NETGEAR MBR1515 User Manual

NETGEAR MBR1515 User Manual

Lte broadband 11n wireless router
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350 East Plumeria Drive
San Jose, CA 95134
USA02-10972-01
June 2012
202-10934-01
v1.0
LTE Broadband 11n
Mobile Voice HSPA+
Wireless Router
Broadband 11n Wireless
MBR1515
Router MVBR1210C
U se r Manual

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Summary of Contents for NETGEAR MBR1515

  • Page 1 LTE Broadband 11n Mobile Voice HSPA+ Wireless Router Broadband 11n Wireless MBR1515 Router MVBR1210C U se r Manual 350 East Plumeria Drive San Jose, CA 95134 USA02-10972-01 June 2012 202-10934-01 v1.0...
  • Page 2 © 2012 All rights reserved. Technical Support Thank you for choosing NETGEAR. To register your product, get the latest product updates, get support online, or for more information about the topics covered in this manual, visit the Support website at http://support.netgear.com...

  • Page 3: Table Of Contents

    Table of Contents Chapter 1 Connecting to the Internet Hardware Features..........7 Router Stand .
  • Page 4 LTE Broadband 11n Wireless Router MBR1515 Chapter 4 Managing Your Network Router Status ..........46 Showing Statistics .
  • Page 5 LTE Broadband 11n Wireless Router MBR1515 Troubleshooting the ISP Connection ......91 Connecting to the Internet .

  • Page 6: Chapter 1 Connecting To The Internet

    Connecting to the Internet This chapter describes how to configure your LTE Broadband 11n Wireless Router MBR1515 Internet connection. • Hardware Features • Log In to Your Router • Access the Configuration Assistant after Installation • Manually Configure Your Internet Settings...

  • Page 7: Hardware Features

    LTE Broadband 11n Wireless Router MBR1515 Hardware Features This section outlines the physical aspects of your LTE Broadband 11n Wireless Router. Router Stand Since the LTE Broadband 11n Wireless Router is a vertical-only device, use the stand to position your router upright.

  • Page 8: Router Front Panel

    LTE Broadband 11n Wireless Router MBR1515 Router Front Panel The router front panel contains control buttons and status LEDs. Use the LEDs to verify status and connections. Mobile Broadband/Wi-Fi On/Off Power Internet Wi-Fi Ethernet WAN 2G/3G Signal Quality Table 1 describes each LED and button located on the front panel of the router.
  • Page 9 LTE Broadband 11n Wireless Router MBR1515 Table 1. LED Descriptions Activity Description Power Solid green The router is turned on and operating normally. Solid amber POST (power-on self-test) in progress. Power is not supplied to the router. Internet Port Solid green There is an Internet session.

  • Page 10: Router Back Panel

    LTE Broadband 11n Wireless Router MBR1515 Router Back Panel The back panel of the router contains port connections. Connector for required external antenna WAN port Ethernet LAN ports Slot for SIM card (if required by ISP) Power On/Off button Power adapter input Router Label The label on the left side of the router shows the router’s MAC address, serial number,...

  • Page 11: Log In To Your Router

    Setup Wizard to configure your Internet and wireless network, see the LTE Broadband 11n Wireless Router MBR1515 Installation Guide. After the initial configuration, you can use your Web browser to log in to the router to view or change its settings.
  • Page 12 You can disable this automatic checking and updating feature during future log ins by clearing the Check for Updated Firmware Upon Log-in check box, but NETGEAR recommends that you keep this feature enabled to ensure your router is using the latest updated firmware.

  • Page 13: Access The Configuration Assistant After Installation

    11. The Configuration Assistant opens. Click Next. The Configuration Assistant prompts you to set up your Internet connection and wireless network as described in the LTE Broadband 11n Wireless Router MBR1515 Installation Guide. a. Select your Internet connection mode: •...

  • Page 14: Manually Configure Your Internet Settings

    LTE Broadband 11n Wireless Router MBR1515 Manually Configure Your Internet Settings For you to connect to the network, an active broadband service account is required. Contact your ISP for your user name, password, and the network name. You must also configure...
  • Page 15 LTE Broadband 11n Wireless Router MBR1515 The following buttons are available: • Apply. Apply the changes that you made. • Cancel. Discard changes. Table 2. Internet Connection Settings Fields and Check Boxes Description Internet Connection Mode The choices are: •...

  • Page 16: Mobile Broadband Settings

    LTE Broadband 11n Wireless Router MBR1515 Mobile Broadband Settings ¾ To manually configure your mobile broadband Internet settings: Log in to the router as described in Log In to Your Router on page 11. From the main menu, select Mobile Broadband Settings.
  • Page 17 LTE Broadband 11n Wireless Router MBR1515 Table 3. Settings Fields and Check Boxes Description User Name Internet account login user name. Password Internet account password for authentication. Country Select your country from the drop-down list. Internet Service Provider Select your Internet Service Provider from the drop-down list.

  • Page 18: Ethernet Broadband Settings

    LTE Broadband 11n Wireless Router MBR1515 Ethernet Broadband Settings ¾ To manually configure your Ethernet Broadband Internet settings: Log in to the router as described in Log In to Your Router on page 11. From the main menu, select Ethernet Broadband Settings.
  • Page 19 LTE Broadband 11n Wireless Router MBR1515 Table 4. Ethernet Broadband Settings When Login Required Fields and Checkboxes Description Internet Service Provider Select the service provided by your ISP. • Other (PPPoE) is the most common. • PPTP is used in Austria and other European countries.
  • Page 20 LTE Broadband 11n Wireless Router MBR1515 Table 4. Ethernet Broadband Settings When Login Required Fields and Checkboxes Description Connection Mode Set the connection mode to Dial on Demand, Always On, or Manually Connect. • With the default setting, Dial on Demand, a PPPoE connection...
  • Page 21 LTE Broadband 11n Wireless Router MBR1515 MBR1515 Connecting to the Internet...
  • Page 22 LTE Broadband 11n Wireless Router MBR1515 Table 5. Ethernet Broadband Settings Fields When Login Not Required Fields and Check Boxes Description Account Name (If Required) This is also known as the host name or system name. For most users, type your account name or user name in this field. For example, if your main mail account is JerAB@ISP.com, then put JerAB...
  • Page 23 The following buttons are available: • Apply. Apply the changes that you made. • Cancel. Discard changes. • Test. Connect to the NETGEAR website. If you connect successfully, your settings work, and you can click Logout to exit these screens. Connecting to the Internet...

  • Page 24: Chapter 2 Wireless Network Configuration

    For a wireless connection, the SSID, (also known as the wireless network name), and the wireless security settings must be the same for the router and wireless computers or wireless adapters. NETGEAR strongly recommends that you use wireless security. The router is pre-configured with WPA-PSK/WPA2-PSK mixed mode and uses a unique SSID and passphrase.

  • Page 25: Planning Your Wireless Network

    • To manually configure the wireless settings, you must know the following: SSID. The default SSID for the router is NETGEAR-3G. The wireless mode (802.11n, 802.11g, or 802.11b) that each wireless adapter supports. Wireless security option. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it supports.

  • Page 26: Wireless Security Options

    LTE Broadband 11n Wireless Router MBR1515 Wireless Security Options Indoors, computers can connect over 802.11n wireless networks at a maximum range of up to 300 feet. Such distances can allow others outside your immediate area to access your network. Unlike wired network data, your wireless data transmissions can extend beyond your walls and can be received by anyone with a compatible adapter.

  • Page 27: Manually Configure Your Wireless Settings

    LTE Broadband 11n Wireless Router MBR1515 Manually Configure Your Wireless Settings Note: If you use a wireless computer to change the wireless network name (SSID) or wireless security, you will be disconnected when you click Apply. To avoid this occurrence, connect your computer directly to the router with an Ethernet cable while you are making changes.

  • Page 28: Configuring Wep

    LTE Broadband 11n Wireless Router MBR1515 Settings Description Security Options None Use this setting to establish wireless connectivity before implementing wireless security. NETGEAR strongly recommends that you implement wireless security. Use encryption keys and data encryption for data security. You can select 64-bit or 128-bit encryption.

  • Page 29: Configuring Wpa, Wpa2, Or Wpa + Wpa2

    LTE Broadband 11n Wireless Router MBR1515 • 128-bit. Enter 26 hexadecimal digits (any combination of 0–9, a–f, or A–F). Enter the encryption keys. You can manually or automatically program the four data encryption keys. These values must be identical on all computers and access points in your network: •...

  • Page 30: Use Push 'N' Connect (Wps) To Configure Your Wireless Network

    WPS considerations: • NETGEAR’s Push 'N' Connect feature is based on the WPS standard. All other Wi-Fi-certified and WPS-capable products should be compatible with NETGEAR products that implement Push 'N' Connect.

  • Page 31: Wps Pin Entry

    LTE Broadband 11n Wireless Router MBR1515 On the router main menu, select Add WPS Client, and then click Next. By default, the Push Button (recommended) radio button is selected. button Either click the onscreen button or press the WPS button on the front of the router.

  • Page 32: Add Wireless Computers That Do Not Support Wps

    LTE Broadband 11n Wireless Router MBR1515 WPS. After WPS is implemented, the router automatically selects this check box so that your SSID and wireless security settings stay the same if other WPS devices are added later. ¾ To use a PIN to add a WPS client:...

  • Page 33: Sim Card Pin Code

    LTE Broadband 11n Wireless Router MBR1515 ¾ To change wireless settings for the network: Use an Ethernet cable to connect a computer to the router. That way you will not get disconnected when you change the wireless settings. Log in to the router and select Wireless Settings (see...

  • Page 34: Sim Card Modem Unlock Code

    LTE Broadband 11n Wireless Router MBR1515 Check with the router company if you do not know the PIN code. PIN Code SIM Card Modem Unlock Code If you have a SIM card that is not provided by the company where you got the router, you might get an error indicating the modem is locked.
  • Page 35 LTE Broadband 11n Wireless Router MBR1515 The modem unlock code can be obtained from the company that supplied the router. Modem Unlock Code Wireless Network Configuration...

  • Page 36: Chapter 3 Content Filtering

    Content Filtering This chapter describes how to use the basic firewall features of the router to protect your network. • Viewing, Selecting, and Saving Logged Information • Blocking Sites and Keywords • Blocking Services • Scheduling • Enabling Security Event Email Notification Note: For information about the advanced content filtering features port forwarding and port triggering, see...

  • Page 37: Viewing, Selecting, And Saving Logged Information

    LTE Broadband 11n Wireless Router MBR1515 Viewing, Selecting, and Saving Logged Information The router logs security-related events such as denied incoming service requests, hacker probes, and administrator logins. If you enabled content filtering in the Block Sites screen, the Logs screen can show you when someone on your network tries to access a blocked site.
  • Page 38 LTE Broadband 11n Wireless Router MBR1515 Log entries and action buttons are described in the following table. Field or Button Description Current time The date and time the log entry was recorded. Description or action The type of event and what action was taken, if any.

  • Page 39: Log Message Examples

    LTE Broadband 11n Wireless Router MBR1515 Log Message Examples Following are examples of log messages. In all cases, the log entry shows the time stamp as Day, Year-Month-Date Hour:Minute:Second. Activation and Administration This entry indicates a power-up or reboot with initial time entry.

  • Page 40: Blocking Sites And Keywords

    LTE Broadband 11n Wireless Router MBR1515 Blocking Sites and Keywords The router provides a variety of options for blocking Internet-based content and communications services. With its content filtering feature, the router prevents objectionable content from reaching your PCs. You can control access to Internet content by screening for keywords within Web addresses.
  • Page 41 LTE Broadband 11n Wireless Router MBR1515 Some examples of keyword applications are shown in the following chart. Keyword Result Block the URL http://www.badstuf.com/xxx.html. .com Only websites with other domain suffixes (such as .edu or .gov) can be viewed. . ( a period) Block all Internet browsing access.

  • Page 42: Blocking Services

    LTE Broadband 11n Wireless Router MBR1515 Blocking Services Log in to the router as described in Log In to Your Router on page 11. In the main menu, under Content Filtering, select Block Services to display this screen: Select one of the following: •...

  • Page 43: Scheduling

    LTE Broadband 11n Wireless Router MBR1515 Scheduling The router uses Network Time Protocol (NTP) to obtain the current time and date from one of several network time servers on the Internet. Setting Your Time Zone To localize the time for your log entries, you must...

  • Page 44: Enabling Security Event Email Notification

    LTE Broadband 11n Wireless Router MBR1515 Enabling Security Event Email Notification To set up the router so that you can receive logs and alerts by email, select Email from the router menu to display the following screen: ¾ To receive alerts and logs by email: Select the Turn Email Notification On check box.

  • Page 45: Chapter 4 Managing Your Network

    Managing Your Network This chapter describes how to perform network management tasks with your LTE Broadband 11n Wireless Router. • Router Status • Backing Up, Restoring, or Erasing Your Settings • Protecting Access to Your Router • Running Diagnostic Utilities and Rebooting the Router •...

  • Page 46: Router Status

    LTE Broadband 11n Wireless Router MBR1515 Router Status From the main menu, under Maintenance, select Router Status to view this screen. You can use this screen to view the status of the router, to show statistics, or to view the connection status.
  • Page 47 LTE Broadband 11n Wireless Router MBR1515 Field Description Firmware Version This field displays the router firmware version. Mobile Broadband Modem Identity Shows the modem in use. Modem sw version The software version of the modem. Modem driver The driver version of the modem.

  • Page 48: Showing Statistics

    LTE Broadband 11n Wireless Router MBR1515 Showing Statistics Click the Show Statistics button on the Router Status screen to display router usage statistics: The following table explains the statistic fields. Field Description Status The link status. Note that LAN2, LAN3, and LAN4 are guest networks.

  • Page 49: Connection Status

    LTE Broadband 11n Wireless Router MBR1515 Connection Status Click the Connection Status button on the Router Status screen: This screen shows the following statistics: Field Description Mobile Broadband Connection Status The status of the Internet connection. Service • Scanning. The modem is scanning for broadband wireless networks in your area.

  • Page 50: Viewing Attached Devices

    LTE Broadband 11n Wireless Router MBR1515 Field Description Connection Status Connection Time The time elapsed since the last connection to the Internet through the broadband port. Connecting to Server The connection status. Negotiation Success or Failed. Authentication Success or Failed.

  • Page 51: Backing Up, Restoring, Or Erasing Your Settings

    LTE Broadband 11n Wireless Router MBR1515 Backing Up, Restoring, or Erasing Your Settings The configuration settings of the router are stored in a configuration file in the router. This file can be backed up to your computer, restored, or reverted to factory default settings. The procedures in the following sections explain how to do these tasks.

  • Page 52: Erasing The Configuration

    Internet connection. NETGEAR recommends that you change this password to a more secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of both uppercase and lowercase letters, numbers, and symbols.

  • Page 53: Changing The Administrator Login Time-Out

    LTE Broadband 11n Wireless Router MBR1515 From the main menu, under Maintenance, select Set Password. To change the password, first enter the old password, and then enter the new password twice. Click Apply to save your changes. Note: After changing the password, you must log in again to continue the configuration.
  • Page 54 LTE Broadband 11n Wireless Router MBR1515 From the main menu, under Maintenance, select Diagnostics. • Ping. Ping an IP address. • Lookup. A Domain Name Server (DNS) converts the Internet name such as www.netgear.com to an IP address. If you need the IP address of a server on the Internet, you can do a DNS lookup to find the IP address.

  • Page 55: Upgrading The Router Firmware

    The router firmware is stored in flash memory, and can be upgraded as new firmware is released by NETGEAR. Upgrade files can be downloaded from the NETGEAR web site. If the upgrade file is compressed (a .zip file), you must first extract the binary (.bin or .img) file before uploading it to the router.

  • Page 56: Chapter 5 Advanced

    Advanced This chapter describes how to configure the advanced features of your LTE Broadband 11n Wireless Router. • SIM Settings • SMS Messages • Advanced Wireless Settings • Wireless Repeating Function • Port Forwarding and Port Triggering • WAN Setup •...

  • Page 57: Sim Settings

    LTE Broadband 11n Wireless Router MBR1515 SIM Settings From the main menu, select SIM Settings to display the following screen: Field Description Enabling or Disabling the PIN Code Controls whether the PIN code on the SIM card will be used to connect to the network.
  • Page 58 LTE Broadband 11n Wireless Router MBR1515 ¾ To view new SMS messages: On the main menu, under Advanced, select SMS Messages, and then select Inbox from the drop-down list to display the SMS Message screen: Click a particular message to view it.

  • Page 59: Send Sms Messages

    LTE Broadband 11n Wireless Router MBR1515 Click New to open a new message. See Send SMS Messages on page 59 for more information. ¾ To view draft SMS messages: On the main menu, under Advanced, select SMS Settings, and then select Draft from the drop-down list to display the SMS Message screen: Click a particular message to display it.

  • Page 60: Advanced Wireless Settings

    LTE Broadband 11n Wireless Router MBR1515 In the Content field, enter the content of the SMS message. The length of the message is shown at the bottom of the content box. Click Send to send the SMS message. Alternatively, you can also take one of the following actions: •...

  • Page 61: Wireless Station Access Control

    LTE Broadband 11n Wireless Router MBR1515 Field Description Keep Wireless Settings By default, this check box is cleared. This allows the router to automatically generate the SSID and WPA/WPA2 security settings when it implements WPS. After WPS is implemented, the router...
  • Page 62 LTE Broadband 11n Wireless Router MBR1515 Note: If you configure the router from a wireless computer, add your computer’s MAC address to the access list. Otherwise you will lose your wireless connection when you click Apply. You must then access the router from a wired computer, or from a wireless computer that is on the access control list, to make any further changes.

  • Page 63: Wireless Repeating Function

    WEP / WPA-PSK [TKIP] can (and should) be used to protect this communication. • Wireless Base Station. Select this only if this MBR1515 is the "master" for a group of Repeater-mode wireless stations. The other Repeater–mode wireless stations must be set to Wireless Repeater–mode, using this MBR1515's MAC address.

  • Page 64: Port Forwarding And Port Triggering

    LTE Broadband 11n Wireless Router MBR1515 Port Forwarding and Port Triggering Port forwarding and port triggering are advanced features that affect the behavior of the firewall in your router. In the Port Forwarding / Port Triggering screen, you can make local...

  • Page 65: Port Triggering

    LTE Broadband 11n Wireless Router MBR1515 Port Triggering ¾ To set up port triggering: From the main menu, under Advanced, select Port Forwarding/Port Triggering. Select the Port Triggering radio button to display the following screen: Click Add Service and fill in the fields in the Add Service screen.

  • Page 66: Setting Up A Default Dmz Server

    LTE Broadband 11n Wireless Router MBR1515 The WAN Setup fields are described in the table below. Setting Description Disable SPI Firewall This check box is usually cleared so that the firewall protects your LAN against port scans and denial of service attacks. This check box should be selected only in special circumstances.

  • Page 67: Lan Setup

    LTE Broadband 11n Wireless Router MBR1515 ¾ To assign a computer or server to be a default DMZ server: Go to the WAN Setup screen as described in the previous section. Select the Default DMZ Server check box. Type the IP address for that server.

  • Page 68: Dhcp Settings

    LTE Broadband 11n Wireless Router MBR1515 Click Apply to save the changes. The LAN TCP/IP Setup parameters are explained in the table below. Settings Description Device Name LAN TCP/IP IP Address The LAN IP address of the router. Setup IP Subnet Mask The LAN subnet mask of the router.

  • Page 69: Reserved Ip Addresses

    LTE Broadband 11n Wireless Router MBR1515 in this screen. Each pool address is tested before it is assigned to avoid duplicate addresses on the LAN. For most applications, the default DHCP and TCP/IP settings of the router are satisfactory. Use Router as DHCP Server...
  • Page 70 LTE Broadband 11n Wireless Router MBR1515 Tip: If the computer is on your network, it is listed on the same screen for your convenience. Clicking the radio button for each entry in the attached device list fills in the fields automatically with the computer’s MAC address and name.

  • Page 71: Qos Setup

    LTE Broadband 11n Wireless Router MBR1515 QoS Setup QoS is an advanced feature that can be used to prioritize some Internet applications and online gaming, and to minimize the impact when the bandwidth is busy. From the main menu, select QoS Setup to display the following screen:...

  • Page 72: Qos Priority Rule List

    LTE Broadband 11n Wireless Router MBR1515 QoS Priority Rule List From the QoS Setup screen, click Setup QoS Rule to display the following screen: QoS Priority Rules From the QoS Priority Rule List, click Add Priority Rule to display the following screen:...
  • Page 73 LTE Broadband 11n Wireless Router MBR1515 For Applications or Online Gaming ¾ To set up the priority for an application or online gaming: Select Applications or On-line Gaming from the Priority Category lists. Select the Internet application or game for which you want to set the priority from the relevant list.
  • Page 74 LTE Broadband 11n Wireless Router MBR1515 For MAC Addresses ¾ To set up the priority for specified computer via its MAC address: Select MAC Address from the Priority Category list. Click the Refresh button to update the list of computers already connected to the router.

  • Page 75: Dynamic Dns

    LTE Broadband 11n Wireless Router MBR1515 Dynamic DNS If your network has a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS). However, if your Internet account uses a dynamically assigned IP address, you will not know in advance what your IP address will be, and the address can change frequently.

  • Page 76: Using Static Routes

    LTE Broadband 11n Wireless Router MBR1515 Using Static Routes Static routes provide additional routing information to your router. Under normal circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You must configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network.

  • Page 77: Enabling Remote Management

    LTE Broadband 11n Wireless Router MBR1515 Select the radio button of the static route you want to configure. Click Add or Edit to display the following screen: Fill in or change the fields: • Route Name. The route name is for identification purposes only.

  • Page 78: Universal Plug And Play

    LTE Broadband 11n Wireless Router MBR1515 Under Advanced, select Remote Management: Select the Turn Remote Management On check box. Specify which external addresses will be allowed to access the router’s remote management. For security, restrict access to as few external IP addresses as practical: •...
  • Page 79 LTE Broadband 11n Wireless Router MBR1515 • Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is enabled. If this feature is disabled, the router will not allow any device to automatically control the resources, such as port forwarding (mapping), of the router.

  • Page 80: Traffic Meter

    LTE Broadband 11n Wireless Router MBR1515 Traffic Meter Traffic metering allows you to monitor the volume of Internet traffic passing through your router’s Internet port. With the Traffic Meter utility, you can set limits for traffic volume, set a monthly limit, and get a live update of traffic usage. You enable separate traffic meters for the mobile broadband connection and the Ethernet connection.

  • Page 81: Ipv6 Internet Configuration And Status Check

    LTE Broadband 11n Wireless Router MBR1515 IPv6 Internet Configuration and Status Check The IPv6 screen allows you to configure and check the status of your IPv6 Internet connection. ¾ To configure the Internet connection type: From the main menu, under Advanced, select IPv6. The IPv6 Configuration screen displays.
  • Page 82 LTE Broadband 11n Wireless Router MBR1515 IP Address Assignment. You can select how you want to assign IPv6 addresses to the devices on the LAN (for example, your home network). You can select either the Use DHCP Server or Auto Config option to assign IPv6 addresses.
  • Page 83 LTE Broadband 11n Wireless Router MBR1515 • DHCP. If your ISP indicates that your IPv6 connection is DHCP, select DHCP. Enter the requested information: User Class. Most users should not need to fill in this field, but if your ISP has given you a specific host name, then enter it here.
  • Page 84 LTE Broadband 11n Wireless Router MBR1515 • PPPoE. If your ISP indicates that your IPv6 connection is PPPoE, select PPPoE. Enter the requested information: Login. This is usually the name that you use in your e-mail address. For example, if your main mail account is JerAB@ISP.com, then put JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your full e-mail address when you log in.
  • Page 85 LTE Broadband 11n Wireless Router MBR1515 Using a DHCP server might pass more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. Auto Config is selected by default. Use This Interface ID. You can enable this option and specify the interface ID you want for the IPv6 address for the router’s LAN interface.
  • Page 86 LTE Broadband 11n Wireless Router MBR1515 • Pass Through. If your ISP explicitly indicates that your IPv6 connection is not DHCP, PPPoE, or Fixed IP, or your ISP indicates that it is IPv6 auto config, select Pass Through. Click Apply to save the new settings to the router.

  • Page 87: Chapter 6 Troubleshooting

    Troubleshooting This chapter gives information about troubleshooting your LTE Broadband 11n Wireless Router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to Basic Functioning on page 88.

  • Page 88: Basic Functioning

    • Check that you are using the power adapter supplied by NETGEAR for this product. • If the error persists, you might have a hardware problem and should contact Technical Support.
  • Page 89 LTE Broadband 11n Wireless Router MBR1515 Action Internet Port Internet LED is off. Be sure the SIM card you received is in the router. SIM cards from other devices will not function in the router, and the this SIM card will not function in other devices.

  • Page 90: Troubleshooting Access To The Router Main Menu

    LTE Broadband 11n Wireless Router MBR1515 Troubleshooting Access to the Router Main Menu If you are unable to access the router main menu from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section.

  • Page 91: Troubleshooting The Isp Connection

    A green Signal LED indicates good coverage. • An amber Signal LED indicates marginal coverage. • An unlighted Signal LED indicates no coverage. b. Maintain recommended minimum distances between NETGEAR equipment and household appliances to reduce interference (see Interference Reduction Table page 105). Troubleshooting...

  • Page 92: Troubleshooting Internet Browsing

    LTE Broadband 11n Wireless Router MBR1515 Using an external antenna for improved signal strength: a. Install an external antenna. (The external antenna is an optional accessory that you can purchase.) b. Clear the Use Internal Antenna check box on the Mobile Broadband Settings screen and then click Apply.

  • Page 93: Troubleshooting A Tcp/Ip Network Using The Ping Utility

    LTE Broadband 11n Wireless Router MBR1515 Troubleshooting a TCP/IP Network Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can easily troubleshoot a TCP/IP network by using the ping utility in your computer.

  • Page 94: Testing The Path From Your Computer To A Remote Device

    LTE Broadband 11n Wireless Router MBR1515 Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your PC to a remote device. From the Windows toolbar, click the Start button, and select Run.

  • Page 95: Problems With Date And Time

    LTE Broadband 11n Wireless Router MBR1515 Problems with Date and Time The email screen displays the current date and time of day. The LTE Broadband 11n Wireless Router uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet.

  • Page 96: Appendix A Supplemental Information

    Supplemental Information This appendix provides the following information: • Factory Default Settings • Technical Specifications...

  • Page 97: Factory Default Settings

    LTE Broadband 11n Wireless Router MBR1515 Factory Default Settings Use the Restore Factory Settings button located on the bottom of your router to reset all settings to their original factory default settings. This is called a hard reset. To perform a hard reset, push and hold the Restore Factory Settings button for 6 seconds.
  • Page 98 LTE Broadband 11n Wireless Router MBR1515 Feature (continued) Default Behavior (continued) Mobile Internet Service Provider: Bell Mobility Broadband APN: inet.bell.ca Access Number: *99# PDP Type: Username: none required WiFi Wireless communication Enabled SSID name See label on the bottom of router...

  • Page 99: Technical Specifications

    LTE Broadband 11n Wireless Router MBR1515 Technical Specifications Technical Specifications Network Protocol and Standards TCP/IP, DHCP Compatibility Power adapter • North America: 120V AC, 60 Hz, input • 12V DC @ 1.5A output Physical specifications • Dimensions: 6.8 in. x 5.03 in. x 1.28 in. (173 mm x 128 mm x 33 mm) •...

  • Page 100: Appendix B Wall-Mounting

    Wall-Mounting This appendix provides instructions for wall-mounting your router. Your router’s location can affect wireless connections. For example, the thickness and number of walls the wireless signal needs to pass through might limit its range. For best results, place your router: •...
  • Page 101 LTE Broadband 11n Wireless Router MBR1515 Install wall anchors in the holes. Use pan head Phillips wood screws, 3.5 x 20 mm (diameter x length, European) or #6 type screw, 1 inch long (U.S.). Insert screws into the wall anchors, leaving 3/16 in. (0.5 cm) of each screw exposed.
  • Page 102 LTE Broadband 11n Wireless Router MBR1515 For best wireless performance, position the wireless antennas as shown. Wall-Mounting...

  • Page 103: Appendix C Compliance Notification

    We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the LTE Broadband 11n Wireless Router MBR1515 complies with Part 15 Subpart B of FCC CFR47 Rules. Operation is subject to the following two conditions: •...
  • Page 104 Canadian Department of Communications Radio Interference Regulations This digital apparatus (LTE Broadband 11n Wireless Router MBR1515) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 105 LTE Broadband 11n Wireless Router MBR1515 Interference Reduction Table The table below shows the Recommended Minimum Distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters). Household Appliance Recommended Minimum Distance (in feet and meters) Microwave ovens...

  • Page 106: Index

    Index Numerics ethernet broadband settings 2G/3G LED factory defaults Firmware Upgrade Assistant access flash memory restrict by MAC address restricting by MAC address router password access control interference administrator login internet port LED attached devices Internet traffic statistics auto-detect connection IP addresses, auto-generated IPv6 connections, configuring blocking...
  • Page 107 LTE Broadband 11n Wireless Router MBR1515 network management TCP/IP network, troubleshooting Network Time Protocol (NTP) technical support time of day time zone timeout password time-stamping change trademarks restoring traffic counter placement traffic meter port forwarding traffic status port triggering troubleshooting...

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