VI.
Service Policy .................................................................................................................................................18
Dealer Technical Support ................................................................................................................................18
Escalation Procedure .......................................................................................................................................18
Warranty Conditions........................................................................................................................................19
VII.
Technical Training ........................................................................................................................................20
Overview .........................................................................................................................................................20
What You Will Learn ......................................................................................................................................20
Who Should Attend .........................................................................................................................................21
Prerequisites ....................................................................................................................................................21
Materials ..........................................................................................................................................................21
Training Facilities............................................................................................................................................22
VIII. Service Requirements ...................................................................................................................................23
Authorization Policy........................................................................................................................................23
Service Recommendation ................................................................................................................................24
IX.
Appendix ........................................................................................................................................................25
imageRUNNER 2200/2800 Series Service Guide
imageRUNNER 2200/2800 Series Service Guide
Rev. 0
June 2001 Page iv