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TROUBLESHOOTING
The door never closes
and the red LED
is on.
The door remains
closed and the LED
is OFF.
The infrared sensor
does not react.
The door opens for
no apparent reason.
The vehicle detection
filter is used, but
pedestrians are still
detected.
The door opens
and closes
constantly.
Sporadic presence
detections for no
reason.
The red LED is
permanently ON
after a setup.
The setup lasts more
than 30 seconds.
The sensor does not
unlock and the red
LED flashes quickly.
The sensor does
not respond to the
remote control.
Page 8 of 9
Objects in the AIR detection
area.
The sensor power is off.
The infrared power emission
is too low according to the
mounting height.
The sensor detects raindrops
or vibrations.
The sensor is not installed
properly.
In highly reflective
environments, the sensor
detects objects outside of its
detection field.
The chosen value is not
optimal for the application.
The sensor is disturbed
by the door motion or
vibrations caused by the
door motion.
The presence detection is
disturbed by rain or external
environment.
The sensor is not installed
properly.
The sensor has failed the
AIR-setup.
The setup is disturbed.
Another sensor causes
interferences.
The sensor needs an access
code to unlock.
The remote control
batteries are weak or
improperly installed.
The remote control is
poorly aimed.
The sensor is not powered.
1
Move objects or reduce automatic learn time.
Wait for learn time to expire and/or Launch a
2
setup.
1
Check the wiring and the power supply.
1
Lower the mounting height
Step out of the detection field and launch a
2
new setup.
Possible target size too large.
3
1
Make sure the detection mode is unidirectional.
2
Increase the detection filter value.
Fasten the sensor firmly.
1
Change the antenna angle.
1
Decrease the field size.
2
Increase the detection filter value.
3
1
Increase the detection filter value.
2
Change the sensor angle.
3
Increase the mounting height.
1
Make sure the sensor is anchored properly.
Make sure the detection mode is unidirectional.
2
3
Change the sensor angle and/or radar angle.
4
Increase the detection filter value.
5
Reduce the field size.
Set the AIR-curtain immunity to value 3. Refer
1
to page 7.
Fasten the sensor firmly.
1
Step out of the detection field and launch a
1
new setup.
Make sure the detection field is clear and
1
launch a new setup.
Refer to page 7 and select a different frequency
1
for each sensor.
Enter the correct access code.
1
If you do not know the access code, refer to
2
page 3 and delete an unknown code.
1
Check the batteries and change them
if necessary.
1
Aim the remote control towards the sensor.
1
Check the power supply of the sensor.
75.5695.07 IS40 IS40XL 20170313
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