Table Of Contents - Canon imagePRESS C850 Series Troubleshooting Manual

Image Faults......................................................................................................... 2
Optimization of fixing pressure and fixing temperature when envelops are fed.................................. 2
Non-glossy streaks due to the peeled off tape on the separation plate.............................................. 5
From 1.6mm to 1.7mm pitch uneven density occurring when coated sheets whose basis
weight is 200gsm or more are continuously output....................................................................... 14
Marks on image caused by friction due to mini gripper edge (Perfect Binder- B1/D1/E1)................ 16
Soiled image (Black dots) due to toner unable to be collected by a scraper.....................................22
Malfunction......................................................................................................... 24
Point to note when replacing the transfer cleaning unit.....................................................................24
Safety cover coming off of Tray 1 due to the safety cover being pressed hard to the rear side
or downward (Saddle/Staple/Booklet/Finisher)..............................................................................26
Jam (Main Unit).................................................................................................. 41
Measures when the display of jam 011B/0118/010F/021B/0218/020F/0A1B/0A18/0A0F
cannot be canceled (POD Deck Lite-B1/C1/Paper Deck Unit-E1/F1)........................................... 41
Jam (Delivery options).......................................................................................44
1004 Jam Code or folded corner on printed out paper due to positional displacement of
support (Staple/Saddle/Booklet/Finisher)...................................................................................... 44
110F Jam code due to meshing failure of the timing belt (Staple-W1/Booklet-W1/Saddle-AN2/
Finisher-AN1).................................................................................................................................46
1008 Jam Code due to nip failure of post card feeding rollers (Finisher) .........................................48
Error Code.......................................................................................................... 53
E750-0003 error may occur, when install the Auto Gradation Sensor-A1.........................................53
Points to note when replacing the lower belt assembly.....................................................................54
Points to note when replacing the fixing belt unit.............................................................................. 56
Points to note when replacing timing belt set of the operation tray assembly (Staple/Booklet
Finisher-C1/J1/M1/T1/U1)............................................................................................................. 58
E003-0002 due to poor fitting of the claws of the paper cooling lower ducts.................................... 65
E568-8002/Shaved gear tooth due to overloading with friction from sliding while the
estrangement rack is moving (Staple-Q1/W1/Booklet-Q1/W1/Saddle-AM2/AN2/Finisher-
AM1/AN1)...................................................................................................................................... 68
Specifications-Related.......................................................................................72
The breakage of copy tray hooks due to an overloading of output paper (Copy Tray-
P1/R1/R2/Output Tray-A1 )........................................................................................................... 72
Notice when replacing the fixing gears..............................................................................................74
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