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Grandstream Networks HT701 User Manual

Analog telephone adaptors
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Grandstream Networks, Inc.
HT701/HT702/HT704
FXS Port
Analog Telephone Adaptors
User Manual
HT701
HT702
HT704

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Summary of Contents for Grandstream Networks HT701

  • Page 1 Grandstream Networks, Inc. HT701/HT702/HT704 FXS Port Analog Telephone Adaptors User Manual HT701 HT702 HT704...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
  • Page 3 GNU GPL INFORMATION HT70X firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download P a g e...

  • Page 4: Table Of Contents

    Table of Contents CHANGE LOG ........................ 6 Firmware Version 1.0.9.4 ........................6 Firmware Version 1.0.8.2 ........................6 Firmware Version 1.0.7.3 ........................6 Firmware Version 1.0.6.1 ........................7 Firmware Version 1.0.5.2 ........................7 Firmware Version 1.0.4.14 ........................7 Firmware Version 1.0.4.8 ........................7 Firmware Version 1.0.3.1 ........................
  • Page 5 Blind Transfer ..........................24 Attended Transfer ......................... 24 3-Way Conferencing ..........................24 Call Return ............................25 CALL FEATURES ......................26 CONFIGURATION GUIDE .................... 28 Configuring HT70X through Voice Prompts ..................28 Configuration via Web Browser ......................28 Accessing the Web UI ........................28 Web UI Access Level Management ....................
  • Page 6 Using the IVR Command ........................64 EXPERIENCING HT70X ....................66 Table of Tables Table 1: Definitions of the HT70X Connectors .................... 12 Table 2: Basic Definitions of the HT70X LEDs Pattern ................13 Table 3: Advanced Definitions of the HT70X LEDs Pattern ................ 13 Table 4: HT70X Software Features ......................

  • Page 7: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user guide for HT70X. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.9.4 • No major changes.

  • Page 8: Firmware Version 1.0.6.1

    • Added the options to restrict outgoing call duration [Outgoing Call Duration Limit] • Added the options to configure [Ring Frequency] • Added the options to [Enable High Ring Power], to support device consumer more power from FXS port. • Added the options to enable/disable [Generate Continuous RFC2833 Events].

  • Page 9: Firmware Version 1.0.3.1

    Firmware Version 1.0.3.1 • Added the option to enable/disable hook flash [Enable Hook Flash] • Removed firmware key from Advanced Setting page P a g e HT70X User manual Version 1.0.9.4...

  • Page 10: Gui Interface Examples

    GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/HT70X_web_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Page 3. Screenshots of Basic Settings Page 4. Screenshots of Advanced Settings Page 5. Screenshots of Profile 1 Page 6. Screenshots of Profile 2 Page 7. Screenshots of FXS Ports Page P a g e HT70X User manual Version 1.0.9.4...

  • Page 11: Welcome

    WELCOME The HT70X analog telephone adaptors provide transparent connectivity for analog phones and faxes to the world of internet voice. Connecting to any analog phone, fax or PBX, the HT70X are an effective and flexible solution for accessing internet-based telephone services and corporate intranet systems across established LAN and internet connections.

  • Page 12: Connect Your Ht70X

    CONNECT YOUR HT70X Equipment Packaging The HT70X ATA package contains: • One HT70X Main Case • One Universal Power Adaptor • One Ethernet Cable • One Vertical Stand (Only on HT702 and HT704 Packages) Connecting the HT70X The HT70X is designed for easy configuration and easy installation. Configure the HT70X following the directions in the Configuration section of this manual.

  • Page 13: Table 1: Definitions Of The Ht70X Connectors

    Table 1: Definitions of the HT70X Connectors DC 12V Power adapter connection Internet Port (RJ-45) Connect to the internal LAN network. (HT701 Only) LAN Port (RJ-45) Connect to the internal LAN network. (HT702 and HT704 Only) RESET Factory Reset button: Press for 7 seconds to reset factory default settings.

  • Page 14: Table 2: Basic Definitions Of The Ht70X Leds Pattern

    Indicates Access to Internet. Remains ON while there is Access (HT701 and HT702 Only) Link/Activity Indicates if There is Activity on the Internet Port (HT701 and HT702 Only) PHONE LED Indicate status of the respective FXS Ports-PHONE on the back panel: Unregistered –...
  • Page 15 LED-09 Device is connected (has physical data link) but there 250ms ON/ 250ms are incorrect network settings typically associated Internet with PPPoE connection failure LED-10 Hazardous potential test failed: Hazardous AC or DC 1x250ms ON/OFF voltage is present on the tip and ring or both signals Phone of phone line X 3sec OFF...

  • Page 16: Figure 2: Connection Of Ht70X

    Cordless Analog Internet HT701/702/704 Phone ADSL/Cable Modem Ethernet Figure 2: Connection of HT70X P a g e | 15 HT70X User manual Version 1.0.9.4...

  • Page 17: Product Overview

    PRODUCT OVERVIEW The HT70X is a full feature voice and fax-over IP device that offers a high-level of integration including a 10M/100Mbps network port and one FXS telephone port, market-leading sound quality, rich functionalities, and a compact and lightweight design. The VoIP network signaling protocol supported is SIP. The HT70X is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market.
  • Page 18 Voice Compression G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder, G.723.1, G.726-32(ADPCM), G.729, iLBC, G.726-32 provides proprietary VAD, CNG, and signal power estimation, Voice Play Out unit (reordering, fixed and adaptive jitter buffer, clock synchronization), AGC (automatic gain control), Status output, Decoder controlling via voice packet header DHCP Yes, DHCP Client only...

  • Page 19: Hardware Specification

    Hardware Specification The table below lists the Hardware and Technical specification of HT70X. Table 5: HT70X Hardware And Technical Specifications HT701 HT702 HT704 Telephone 1 RJ11 FXS port 2 RJ11 FXS ports 4 RJ11 FXS ports Interfaces Network 1 RJ45 10/100 Mb Base-...
  • Page 20 Safety EN60950-1 & UL60950-1 (UL only for PSU) Compliance P a g e | 19 HT70X User manual Version 1.0.9.4...

  • Page 21: Basic Operations

    BASIC OPERATIONS Understanding HT70X Interactive Voice Prompt Response Menu The HT70X has a built-in voice prompt menu for simple device configuration which lists actions, commands, menu choices, and descriptions. The IVR menu work with any phone connected to the HT70X . Pick up the handset and dial “***”...
  • Page 22 Firmware Server IP Announces current Firmware Server IP address. Address Enter 12 digit new IP address. Configuration Server IP Announces current Config Server Path IP address. Address Enter 12 digit new IP address. Upgrade protocol for firmware and configuration Upgrade Protocol update.

  • Page 23: Placing A Phone Call

    Placing a phone call Phone or Extension Numbers To make the outgoing calls using your HT70X : 1. Pick up the handset of the connected phone; 2. Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeout”); or 3.

  • Page 24: Call Hold

    Examples of Direct IP Calls: a) If the target IP address is 192.168.0.160, the dialing convention is *47 or Voice Prompt with option 47, then 192*168*0*160, followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified;...

  • Page 25: Call Transfer

    Call Transfer Blind Transfer Assume that the call is established between phone A and B are in conversation. The phone A wants to blind transfer phone B to phone C: 1. On the phone A presses FLASH to hear the dial tone. 2.

  • Page 26: Call Return

    6. If phone A hangs up, the conference will be terminated for all three parties when configuration “Transfer on Conference Hang up” is set to “No”. If the configuration is set to “Yes”, A will transfer B to C so that B and C can continue the conversation. Call Return To call back to the latest incoming number.

  • Page 27: Call Features

    CALL FEATURES The HT70X support all the traditional and advanced telephony features. Table 7: HT70X Call Features Call features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *027201 (iLBC). Disable LEC (per call) Dial “*03” +” number”. No dial tone is played in the middle.
  • Page 28 Unconditional Call Forward: Dial “*72” and then the forwarding number followed by “#”. Wait for dial tone and hang up. (Dial tone indicates successful forward) Cancel Unconditional Call Forward. To cancel “Unconditional Call Forward”, dial “*73”, wait for dial tone, then hang up. Enable Paging Call: Dial “*74”...

  • Page 29: Configuration Guide

    CONFIGURATION GUIDE Configuring HT70X through Voice Prompts DHCP M Follow Table 4 with voice menu option 01 to enable HT70X to use DHCP. STATIC IP M Follow Table 4 with voice menu option 01 to enable HT70X to use STATIC IP mode, then use option 02, 03, 04 to set up HT70X’s IP, Subnet Mask, Gateway respectively.

  • Page 30: Web Ui Access Level Management

    4. Please see Obtain HT70X IP Address Via Connected Analogue Phone. 5. Open Web browser on your computer. 6. Enter the HT70X’s IP address in the address bar of the browser. 7. Enter the administrator’s password to access the Web Configuration Menu. Notes: •...

  • Page 31: Changing Admin Level Password

    Changing Admin Level Password 1. Access your HT70X web UI by entering its IP address in your favorite browser (screenshots below are from HT70X but the same applies to HT70X 1). 2. Enter your admin password (default: admin). 3. Press Login to access your settings and navigate to Advanced Settings > Admin Password. 4.

  • Page 32: Nat Settings

    NAT Settings If you plan to keep the Handy Tone within a private network behind a firewall, we recommend using STUN Server. The following three settings are useful in the STUN Server scenario: 1. STUN Server (under advanced settings webpage) Enter a STUN server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field.

  • Page 33: Configuring The Ht70X Through Voice Prompts

    Configuring the HT70X through Voice Prompts As mentioned previously, The HT70X has a built-in voice prompt menu for simple device configuration. Please refer to “Understanding HT70X Interactive Voice Prompt Response Menu” for more information about IVR and how to access its menu. •...
  • Page 34 DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The HT701 acquires its IP address from the first DHCP server it discovers from the LAN it is connected. Using the PPPoE feature: set the PPPoE account settings.
  • Page 35 Self-Defined Time The syntax is std offset dst [offset],start[/time],end[/time] Zone Default is set to : MTZ+6MDT+5,M3.2.0,M11.1.0 MTZ+6MDT+5, Time zone with 6 hours offset with 1 hour ahead which is the US central time. It is positive (+) if the local time zone is west of the Prime Meridian and negative (-) if it is east.

  • Page 36: Table 9: Status Page

    Table 9: Status Page MAC Address The device ID, in HEX format. This is very important ID for ISP troubleshooting. The Mac address will appear in this place. The MAC address will be used for provisioning and can be found on the label coming with original box and on the label located on the bottom panel of the device.

  • Page 37: Table 10: Advanced Settings

    Advanced User configuration includes the end user configuration and the advanced configurations including: a) SIP configuration, b) Codec selection, c) NAT Traversal Setting and d) other miscellaneous configuration. HT701 and HT702 FXS SIP account(s) have its own configuration page. HT704 has two (2) profiles for the four (4) FXS ports.
  • Page 38 Use STUN to detect Use STUN keep-alive to detect WAN side network problems. If keep-alive request network does not yield any response for configured number of times, the device will restart connectivity the TCP/IP stack. If the STUN server does not respond when the device boots up, the feature is disabled.
  • Page 39 HTTP request without server sending authentication challenge. Information Firmware File Prefix Default is blank. If configured, HT701 will request firmware file with the prefix. This setting is useful for ITSPs. End user should keep it blank. Firmware File Default is blank.
  • Page 40 Authenticate Conf If set to Yes, config file is authenticated before acceptance. This protects the File configuration from an unauthorized change. SIP TLS Certificate The user specify SSL certificate used for SIP over TLS in X.509 format. SIP TLS Private Key The user specify SSL private key used for SIP over TLS in X.509 format. SIP TLS Private Key User specify password to protect the private key above.
  • Page 41 Call Progress Tones Using these settings, users can configure tone frequencies and cadence according to their preference. By default they are set to North American frequencies. Configure these settings with known values to avoid uncomfortable high pitch sounds. ON is the period of ringing (“On time” in ‘ms’) while OFF is the period of silence.
  • Page 42 ITSP (Internet Telephone Service Provider) Syslog Level Select the HT701 to report the log level. Default is NONE. The level is one of EXTRA DEBUG, DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: 1.
  • Page 43 Set the IP or FQDN of the Primary RADIUS Server. HT704 Only Remote Authentication Dial In User Service (RADIUS). HT704 supports RADIUS for authentication, authorization and billing purposes. Primary and secondary RADIUS server configurations are available to provide redundancy to this feature. Primary RADIUS In case Primary Radius server becomes unusable, RADIUS requests will be Server...

  • Page 44: Table 11: Account Settings

    User can select UDP or TCP or TLS. Default is UDP. SIP User ID User account information, provided by VoIP service provider (ITSP). Usually in the form of digit similar to phone number or actually a phone number. HT701 and HT702 only Authenticate ID SIP service subscriber’s Authenticate ID used for authentication.
  • Page 45 “From header” in the SIP request to indicate the E.164 number. If server supports TEL URI format, then this option needs to be selected. SIP Registration Controls whether the HT701 needs to send REGISTER messages to the proxy server. The default setting is Yes. Unregister on Reboot Default is No.
  • Page 46 Reregister before Default is 0 (function disabled). If configured with none 0 value. Then this Expiration parameter will specify the time that HT70X refreshes its registration before expired, instead of the default refresh time interval before expiration, which is half of the Register Expiration time or 10min maximum. SIP Registration Retry registration if the process failed.
  • Page 47 Hold Target Before Default is Yes. Allows user to hold the phone call before refer it. If set to No, the Refer call will not be hold before referred. Refer to Use Target Default is No. If set to YES, then for Attended Transfer, the “Refer-To” header Contact uses the transferred target’s Contact header information.
  • Page 48 Only the user part of a SIP address needs to be entered here. The HT70X will automatically append the “@” and the host portion of the corresponding SIP address. HT701 and HT702 only. P a g e...
  • Page 49 Offhook Auto-Dial The auto-dial delay after off hook. Delay Proxy-Require SIP Extension to notify SIP server that the unit is behind the NAT/Firewall. Use NAT IP NAT IP address used in SIP/SDP message. Default is blank. Use SIP User-Agent Configurable SIP User-Agent Header. Header Do Not Escape '#' If set to Yes, device will use ‘#’...
  • Page 50 Disable Call Waiting Default is No. This is to disable the stutter Call Waiting Tone when a Call Waiting Tone information arrives. The CWCID information will still be displayed. Disable Connected Default is No. If set to Yes will disable the connect line ID appear on device. Line ID Disable Receiver Default is No.
  • Page 51 Otherwise, the call will likely be rejected by the proxy (with a 404 Not Found error). This feature does NOT work with and should NOT be enabled for direct IP-to- IP calling. Dial Plan Prefix Sets the prefix added to each dialed number. Use # as Dial Key Default is Yes.
  • Page 52 { ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 } Explanation of example rule (reading from left to right): • ^1900x. - prevents dialing any number started with 1900 • <=1617>[2-9]xxxxxx - allows dialing to local area code (617) numbers by dialing 7 numbers and 1617 area code will be added automatically •...
  • Page 53 Force Timer Default is No. If selecting “Yes” the phone will use session timer even if the remote party does not support this feature. Selecting “No” will allow the phone to enable session timer only when the remote party support this feature. To turn off Session Timer, select “No”...
  • Page 54 iLBC Frame Size Default is 20ms. Sets the iLBC frame size in 20ms or 30ms. iLBC Payload type Defines payload type for iLBC. Default value is 97. The valid range is between 96 and 127. Default is No. VAD allows detecting the absence of audio and conserve bandwidth by preventing the transmission of "silent packets"...
  • Page 55 Loop Current Default is No. Disconnect Set it to Yes if the traditional PBX you are using with HT70X uses this method for signaling call termination. Method initiates short voltage drop on the line when remote (VoIP) side disconnects an active call. Loop Current Default value is 200.
  • Page 56 Disable Network Default is No. Echo Suppressor If set to “Yes” NEC will be disabled per call base. Recommended for FAX/Data calls. Outgoing Call Configure the time limitation of outgoing calls. 0-180 minutes, default is 0 (No Duration Limit Limit). Ring Frequency Configure ringing frequency for your phone.

  • Page 57: Register A Sip Account

    Register a SIP Account The HT701 supports 1 FXS port which can be configured with 1 SIP account, while HT702 supports 2 SIP accounts and HT704 up to 4 SIP account. Please refer to the following steps to register your accounts via...
  • Page 58 1. Access your HT701/HT702 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin) and press Login to access your settings. 3. Go to FXS Port (1 or 2) pages.

  • Page 59: Figure 5: Sip Accounts Settings

    Figure 5: SIP Accounts Settings After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT70X web interface under Status > Port Status > Registration (If it displays Registered, it means that your account is fully registered, otherwise it will display Not Registered so in this case you must double check the settings or contact your provider).

  • Page 60: Rebooting The Ht70X From Remote

    Figure 6: Account Status Rebooting the HT70X from Remote Press the “Reboot” button at the bottom of the configuration menu to reboot the ATA remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again.

  • Page 61: Software Upgrade

    SOFTWARE UPGRADE Software upgrade can be done via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. Firmware Upgrade through TFTP/HTTP/HTTPS To upgrade via TFTP or HTTP/HTTPS, the “Firmware Upgrade and Provisioning upgrade via” field needs to be set to TFTP HTTP or HTTPS, respectively.

  • Page 62: Instructions For Local Firmware Upgrade

     Firmware upgrade may take as long as 15 to 30 minutes over Internet, or just 5 minutes if it is performed on a LAN. It is recommended to conduct firmware upgrade in a controlled LAN environment if possible. For users who do not have a local firmware upgrade server, Grandstream provides a NAT-friendly TFTP server on the public Internet for firmware upgrade.

  • Page 63: Firmware And Configuration File Prefix And Postfix

    A configuration parameter is associated with each particular field in the web configuration page. A parameter consists of a Capital letter P and 2 to 3 (Could be extended to 4 in the future) digit numeric numbers. i.e., P2 is associated with “Admin Password” in the ADVANCED SETTINGS page. For a detailed parameter list, please refer to the corresponding firmware release configuration template.
  • Page 64 Automatic Upgrade: Yes, every minutes (60-5256000). Yes, daily at hour (0-23). Yes, weekly on day (0-6). P a g e | 63 HT70X User manual Version 1.0.9.4...

  • Page 65: Restore Factory Default Settings

    RESTORE FACTORY DEFAULT SETTINGS WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider.
  • Page 66 3333 For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395”. P a g e | 65 HT70X User manual Version 1.0.9.4...

  • Page 67: Experiencing Ht70X

    EXPERIENCING HT70X Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.

This manual is also suitable for:

Ht702Ht704

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