Grandstream Networks HT818 User Manual
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Grandstream Networks HT818 User Manual

Analog telephone adaptors
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Grandstream Networks, Inc.
HT812/HT814/HT818
Analog Telephone Adaptors
User Guide

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Summary of Contents for Grandstream Networks HT818

  • Page 1 Grandstream Networks, Inc. HT812/HT814/HT818 Analog Telephone Adaptors User Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
  • Page 3 GNU GPL INFORMATION The firmware for the HT81X contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download P a g e...

  • Page 4: Table Of Contents

    Table of Content DOCUMENT PURPOSE ....................7 CHANGE LOG ........................ 8 Firmware Version 1.0.0.5 (Only for HT818) ................... 8 Firmware Version 1.0.5.5 ........................8 Firmware Version 1.0.3.7 ........................8 Firmware Version 1.0.3.2 ........................8 Firmware Version 1.0.2.7 ........................8 Firmware Version 1.0.2.3 ........................8 Firmware Version 1.0.2.1 ........................
  • Page 5 Accessing the Web UI ........................21 Web UI Access Level Management ....................22 Saving the Configuration Changes ....................22 Changing Admin Level Password ....................22 Changing User Level Password ....................23 Changing HTTP Web Port ......................23 Configuring HT81X Through Voice Prompts ..................24 Register a SIP Account ........................
  • Page 6 Upgrading via Local Directory: ......................37 Upgrading via Local TFTP/HTTP Servers ................... 37 Firmware and Configuration File Prefix and Postfix ................37 Managing Firmware and Configuration File Download ................ 38 Configuration File Download ........................ 38 RESTORE FACTORY DEFAULT SETTINGS ............... 39 Using the Reset Button ........................
  • Page 7 Table of Figures Figure 1: HT812 Package Contents ......................14 Figure 2: HT814 Package Contents ......................14 Figure 3: HT818 Package Contents ......................15 Figure 4: HT812 Back Panel ........................15 Figure 5: HT814 Back Panel ........................15 Figure 6: HT818 Back Panel ........................15 Figure 7: Connecting the HT81X ........................

  • Page 8: Document Purpose

    DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your HT81X. And it covers the topic of connecting and configuring the HT81X, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “HT81X Administration Guide” to have more visibility about the configurable settings of your Handy Tones.

  • Page 9: Change Log

    Minor updates for corrections or editing are not documented here. Firmware Version 1.0.0.5 (Only for HT818) • This is the initial version for HT818. Firmware Version 1.0.5.5 • No major changes Firmware Version 1.0.3.7...

  • Page 10: Gui Interface Examples

    GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/HT81x_web_gui.zip 1. Screenshot of Login Page. 2. Screenshots of Status Page. 3. Screenshots of Basic Settings Page. 4. Screenshots of Advanced Settings Page. 5. Screenshots of Profile Page. 6. Screenshots of FXS Port Page. P a g e HT81x User Guide...

  • Page 11: Welcome

    WELCOME The HT81X analog telephone adapters provides transparent connectivity for analog phones and faxes to the world of internet voice. Connecting to any analog phone, fax or PBX, the HT81X are an effective and flexible solution for accessing internet-based telephone services and corporate intranet systems across established LAN and internet connections.

  • Page 12: Product Overview

    Table 1: HT81X Features at a Glance • Support dual 10/100/1000Mbps Ethernet port, 2 SIP profiles through 2 FXS ports for HT812, 4 FXS port for HT814 and 8 FXS port for HT818 HT812 / HT814 / HT818 • Support 3-way voice conferencing.

  • Page 13: Ht81X Technical Specifications

    Short/Long Haul Ring 3 REN, up to 1km on 24AWG line for HT812. Load 2 REN, up to 1km on 24AWG line for HT814 and HT818. Caller ID Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID. Disconnect Methods Busy Tone, Polarity Reversal/Wink, Loop Current.
  • Page 14 Dimension : Weight 28.5 x 130 x 90 mm (H x W x D) for the HT812/HT814. 36 x 120 x 180 mm (H x W x D) for the HT818. Weight: 353.33g for the HT812. 423.5g for the HT814.

  • Page 15: Getting Started

    GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the HT81X. Equipment Packaging The HT81X ATAs packages contain: 1x HT812 1x 12V Power Adapter 1x Quick Installation Guide 1x Ethernet Cable 1x GPL Statement Figure 1: HT812 Package Contents...

  • Page 16: Ht81X Ports Description

    1x Quick Installation Guide 1x Ethernet Cable 1x GPL Statement Figure 3: HT818 Package Contents Note: Check the package before installation. If you find anything missing, contact your system administrator. HT81X Ports Description The following figure describes the different ports on the back panel of the HT81X.

  • Page 17: Connecting Ht81X

    DC Power Connects the phone adapter to PSU (12V – 0.5A for HT812), (12V - 1A for HT814) and (12V – 1.5A for HT818). Reset Factory reset button. Press for 7 seconds to reset factory default settings. Connecting HT81X The HT81X are designed for easy configuration and installation. To connect your HT81X, please follow...

  • Page 18: Ht81X Leds Pattern

    Figure 7: Connecting the HT81X HT81X LEDs Pattern There are four (4) LED types that help you manage the status of your HT81X. Figure 8: HT81X LEDs Pattern Table 4: HT81X LEDs Pattern Description LED Lights Status Power LED The Power LED lights up when the HT81X are powered on and it flashes when the HT81X is booting up P a g e | 17...
  • Page 19 Phone LED 1- 4 (HT814) • OFF - Unregistered Phone LED 1- 8 (HT818) • ON (Solid Blue) - Registered and Available • Blinking every 500 ms - Off-Hook / Busy • Slow blinking - FXS LEDs indicates voicemail...

  • Page 20: Configuration Guide

    CONFIGURATION GUIDE The HT81X can be configured via one of two ways: • The IVR voice prompt menu. • The Web GUI embedded on the HT81X using PC's web browser. Obtain HT81X IP Address via Connected Analogue phone HT81X are by default configured to obtain the IP address from DHCP server where the unit is located. In order to know which IP address is assigned to your HT81X, you should access to the “Interactive Voice Response...
  • Page 21 “Subnet “ + IP address Same as menu 02 “Gateway “ + IP address Same as menu 02 “DNS Server “ + IP address Same as menu 02 Preferred Vocoder Press “9” to move to the next selection in the list: •...

  • Page 22: Configuration Via Web Browser

    Five success tips when using the voice prompt ▪ “*” shifts down to the next menu option and “#” returns to the main menu ▪ “9” functions as the ENTER key in many cases to confirm or toggle an option. ▪...

  • Page 23: Web Ui Access Level Management

    2. Open the web browser on your computer. 3. Enter the HT81X’s IP address in the address bar of the browser. 4. Enter the administrator’s password to access the Web Configuration Menu. Note: The computer must be connected to the same sub-network as the HT81X. This can be easily done by connecting the computer to the same hub or switch as the HT81X.

  • Page 24: Changing User Level Password

    2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to Advanced Settings  New Admin Password and enter the new admin password. 5. Confirm the new admin password. 6. Press Apply at the bottom of the page to save your new settings. Figure 9: Admin Level Password Changing User Level Password 1.

  • Page 25: Configuring Ht81X Through Voice Prompts

    Figure 11: Web HTTP Port Configuring HT81X Through Voice Prompts As mentioned previously, The HT81X has a built-in voice prompt menu for simple device configuration. Please refer to “Understanding HT81X Interactive Voice Prompt Response Menu” for more information about IVR and how to access its menu. •...

  • Page 26: Register A Sip Account

    Register a SIP Account The HT81X support 2 profiles which can be configured with 2 SIP accounts. Please refer to the following steps in order to register your accounts via web user interface 1. Access your HT81X web UI by entering its IP address in your favorite browser. 2.

  • Page 27: Figure 13: Sip Accounts Settings

    Figure 13: SIP Accounts settings After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT81X web interface under Status  Port Status  Registration (If it displays Registered, it means that your account is fully registered, otherwise it will display Not Registered so in this case you must double check the settings or contact your provider).

  • Page 28: Rebooting Ht81X From Remote

    Rebooting HT81X from Remote Press the “Reboot” button at the bottom of the configuration menu to reboot the ATA remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again.

  • Page 29: Call Features

    CALL FEATURES The HT81X support all the traditional and advanced telephony features. Table 6: HT81X Call Features Call features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *027201 (iLBC). Disable LEC (per call) Dial “*03” +” number”. No dial tone is played in the middle. Enable SRTP Disable SRTP Block Caller ID (for all subsequent calls)
  • Page 30 Busy Call Forward: Dial “*90” and then the forwarding number followed by “#”. Wait for dial tone then hang up. Cancel Busy Call Forward. To cancel “Busy Call Forward”, dial “*91”, wait for dial tone, then hang up. Delayed Call Forward. Dial “*92” and then the forwarding number followed by “#”. Wait for dial tone then hang up.

  • Page 31: Call Operations

    CALL OPERATIONS Placing a Phone Call To make the outgoing calls using your HT81X 1. Pick up the handset of the connected phone. 2. Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeout”); or 3. Dial the number directly and press # (Use # as dial key” must be configured in web configuration). Examples: 1.

  • Page 32: Call Hold

    Examples of Direct IP Calls: a) If the target IP address is 192.168.0.160, the dialing convention is *47 or Voice Prompt with option 47, then 192*168*0*160, followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified b) If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be: *47 or Voice Prompt with option 47, then 192*168*0*160*5062 followed by pressing the “#”...

  • Page 33: 3-Way Conferencing

    2. Phone A dials the phone C’s number followed by # (or wait for 4 seconds). 3. If phone C answers the call, phones A and C are in conversation. Then A can hang up to complete transfer. 4. If phone C does not answer the call, phone A can press “flash” to resume call with phone B. Note: When attended transfer fails and A hangs up, the HT81X will ring back user A to remind A that B is still on the call.

  • Page 34: Accessing Vm

    A stutter tone will be played at first few seconds followed by dial tone when picking up the handset. Note: New VM messages can be also indicated by LED blink, screen display, etc… if they are supported on connected analog phones. Accessing VM To retrieve the new voice mail messages received, please refer to following steps: 1.

  • Page 35: Nat Settings

    NAT Settings If you plan to keep the HT81X within a private network behind a firewall, we recommend using STUN Server. The following three settings are useful in the STUN Server scenario: 1. STUN Server (under advanced settings webpage) Enter a STUN server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field.

  • Page 36: Dtmf Methods

    DTMF Methods The HT81X support the following DTMF mode: • DTMF in-audio • DTMF via RTP (RFC2833) • DTMF via SIP INFO Set priority of DTMF methods according to your preference. This setting should be based on your server DTMF setting. Preferred Vocoder (Codec) The HT81X support following voice codecs.

  • Page 37: Upgrading And Provisioning

    UPGRADING AND PROVISIONING The HT81X can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address. Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs...

  • Page 38: Upgrading Via Local Directory

    Upgrading via Local Directory: 1. Download the firmware file from Grandstream web site 2. Unzip it and copy the file in to a folder in your PC 3. From the HT81X web interface (Advanced Settings page) you can browse your hard drive and select the folder you previously saved the file (HT81xfw.bin) 4.

  • Page 39: Managing Firmware And Configuration File Download

    Managing Firmware and Configuration File Download When “Automatic Upgrade” is set “Yes, every” the auto check will be done in the minute specified in this field. If set to “daily at hour (0-23)”, Service Provider can use P193 (Auto Check Interval) to have the devices do a daily check at the hour set in this field with either Firmware Server or Config Server.

  • Page 40: Restore Factory Default Settings

    RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider. There are three (3) methods for resetting your unit: Using the Reset Button To reset default factory settings using the reset button please follow the steps above:...

  • Page 41: Reset From Web Interface (Reset Type)

    33 (press the “3” key twice, “D” will show on the LCD) 3333 For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395” Reset from Web Interface (Reset Type) 1. Access your HT81X UI by entering its IP address in your favorite browser. 2.

  • Page 42: Experiencing Ht81X

    EXPERIENCING HT81X Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.

This manual is also suitable for:

Ht814Ht812

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