IBM System x3500 Service Manual page 165

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3500 Type 7977," on page 41 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
System-error log message
Hard Drive X Fault
Hard drive X removal detected
Hostname set to <value> by user <USERID>
Hot plug card is not plugged in
Hurricane SMI 1.2V Power Good Fault
Hurricane Vtt MR 1.5V Power Good Fault
Hvtt IB 1.8V Power Good Fault
Hvtr IB 2.5V Power Good Fault
IB MR Reg 1.8V Power Good Fault
Invalid CPU configuration
Invalid Fan configuration
IP address of default gateway modified from
x.x.x.x
IP address of network interface modified from
x.x.x.x
IP subnet mask of network interface modified
from x.x.x.x
Action
1. Run diagnostics.
2. Reseat the following components:
a. Hard disk drive
b. SAS backplane
3. Replace the components listed in step 2, one at a time, in the
order shown, restarting the server each time.
Reseat hard disk drive X and restart the server.
Information only
1. Make sure that the PCI or PCI-X cables are correctly
connected.
2. Reseat the failing hot-plug cable or adapter.
3. Replace the failing hot-plug cable or adapter.
1. Reseat the DIMMs.
2. (Trained service technician only) Replace the system board.
1. Reseat the DIMMs.
2. (Trained service technician only) Replace the system board.
1. Reseat the DIMMs.
2. (Trained service technician only) Replace the system board.
1. Reseat the DIMMs.
2. (Trained service technician only) Replace the system board.
1. Reseat the DIMMs.
2. (Trained service technician only) Replace the system board.
(Trained service technician only) Make sure that the
microprocessors have been installed in the correct order (see
"System board and microprocessor" on page 90).
Replace any missing or failed fans.
Information only
Information only
Information only
155
Chapter 5. Diagnostics