IBM System x3500 Service Manual page 108

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3500 Type 7977," on page 41 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Beep code
3-3-2
3-3-3
Two short beeps
98
IBM System x3500 Type 7977: Problem Determination and Service Guide
Description
Critical SMBUS error occurred.
No operational memory in system.
Information only, configuration has
changed.
Action
1. Disconnect the power cord, wait 30
seconds, and retry.
2. Reseat the DIMMs.
3. Replace the following components, one at a
time, in the order shown, restarting the
server each time:
a. DIMM
b. (Trained service technician only) System
board
1. Make sure that the system board contains
the correct number and type of DIMMs;
install or reseat the DIMMs; then, restart the
server.
Important: In some memory configurations,
the 3-3-3 beep code might sound during
POST, followed by a blank monitor screen.
If this occurs and the Boot Fail Count
option in the Start Options of the
Configuration/Setup Utility program is
enabled, you must restart the server three
times to reset the configuration settings to
the default configuration (the memory
connector or bank of connectors enabled).
2. Replace the following components one at a
time, in the order shown, restarting the
server each time:
a. DIMM
b. (Trained service technician only) System
board
1. Run the Configuration/Setup Utility program.
2. Run the diagnostic programs.