IBM System x3500 Service Manual page 158

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3500 Type 7977," on page 41 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
201-198-00n Memory Test Aborted: Could not run the
test.
Note: n = 1-9 (programming error).
201-xxx-n99 Failed Memory Test
Notes:
1. n = 1-6 (DIMM pair)
2. 99 = Both DIMMs in the pair failed
202-xxx-00n Failed system cache test.
Note: n = APIC id of the microprocessor
215-xxx-000 Failed DVD test.
217-xxx-000 Failed fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-001 Failed fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-002 Failed fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-003 Failed fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-004 Failed fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
148
IBM System x3500 Type 7977: Problem Determination and Service Guide
Action
1. Restart the server.
2. Run the diagnostic test again.
3. Reinstall the diagnostic programs (see "Updating
the firmware" on page 13 "Updating the firmware"
on page 13).
1. Reseat the DIMM pair.
2. Replace the DIMM pair.
1. Reseat microprocessor n.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. (Trained service technician only)
Microprocessor n
b. (Trained service technician only) System
board
1. Run the test again with a different DVD.
2. Reseat the following components:
a. DVD drive
b. Front panel assembly
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. DVD drive
b. (Trained service technician only) Front panel
assembly
1. Reseat hard disk drive 1.
2. Replace hard disk drive 1.
1. Reseat hard disk drive 2.
2. Replace hard disk drive 2.
1. Reseat hard disk drive 3.
2. Replace hard disk drive 3.
1. Reseat hard disk drive 4.
2. Replace hard disk drive 4.
1. Reseat hard disk drive 5.
2. Replace hard disk drive 5.