Isolating Faults - HP SuperStore E SC10 User's And Service Manual

Isolating Faults

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Problem HW Event
Description Category
Installed none
product does
not power on
System fault none
LED is on
Critical
Audio alarm none
when BCC
installed
BCC Fault Critical
LED is on
Fan LED is Critical
amber
All manuals and user guides at all-guides.com
LED STM
State Status
System none
power LED
off
Power Power
supply supply Not
LED off Available
Part fault Critical
LED on
BCC Fault Disk Not
flashing Available
BCC Fault Critical
on
Amber Critical
Probable Cause/Solution
– Neither power cord is plugged in.
– The power switch is not pressed.
– AC breaker is tripped.
– AC power source has failed.
– The PDU/PDRU is defective.
– Power switch is defective.
– A faulty component is causing power
supplies to turn off. Remove all
components and reinsert one at a time
until the faulty component is isolated.
– The power supply is not plugged in.
– The PDU/PDRU or primary power source
has failed.
A component has failed. See problem
descriptions below.
BCC DIP switch settings do not match peer
BCC switch settings. Reset switches.
BCC hardware is faulty. Replace the BCC.
Fan has slowed or stopped. Replace the
fan.
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