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Problem
HW Event
Description
Category
Power supply
Critical
LED is amber
IOSCAN lists
Critical
BCC and
disks as
NO_HW
IOSCAN lists
none
disk as
NO_HW
Temperature
Critical
is over limit
Major
Warning
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LED
STM
State
Status
Amber
Critical
All normal
none
All off
none
On or off
(See STM
Disk Tool)
none
Critical
Temp is
>54.5º C
none
Non-
critical
Temp is
>36º C
Probable Cause/Solution
– An incompatible or defective component
caused a temporary fault.
– Power supply hardware is faulty.
Unplug the power cord and wait for the LED
to turn off. Reinsert the power cord. If fault
persists, replace the power supply.
– SCSI cable is unplugged or loose at
either end.
– SCSI cable is damaged. Replace with
another cable to test.
– Prior unit in the daisy chain is powered
off.
– HBA is faulty. Check status and correct
any problem.
Disk system is powered off.
– Disk is faulty. Replace.
– Backplane is faulty. Replace.
– A fan is faulty. Check status and correct.
– Airflow is obstructed; vents are blocked.
– One or more slots are empty.
– Power supply is faulty. Check status and
correct.
– Room temperature is too high. If ambient
temperature cannot be reduced in a
reasonable time, turn off product to
prevent shortened life.
– Temperature sensor is faulty. Compare
temperature reported by peer BCC.
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