Isolating Causes - HP Surestore E Disk System FC10 Service Manual

Isolating Causes

Problem HWEvent
Description Category
Installed disk none
system does
not power on
Installed disk none
system beeps
when
powered on
System fault none
LED is on
Critical
Status
LED
State SAM
System none none
power
LED off
System none none
fault &
both
LCC
Fault
LEDs on
Power Power Power
supply supply Not supply
LED off Available Not
Available
Part fault Critical Critical
LED on
STM Probable Cause/Solution
– Neither power cord is plugged in.
– The power switch is not pressed.
– AC breaker is tripped.
– AC power source has failed.
– The PDU/PDRU is defective.
– Power switch is defective.
– A faulty component is causing power
supplies to turn off. Remove all
components and reinsert one at a
time until the faulty component is
isolated.
Enclosure IDs on peer LCCs do not
match. Determine the correct Enclosure
ID and reset the ID on one or both
LCCs. Reinsert the LCC(s) with the
changed ID.
– The power supply is not plugged in.
– The PDU/PDRU or primary power
source has failed.
A component has failed. See problem
descriptions below.
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