Problems With Sound; To Switch To An Appropriate Environment; No Sound From The Headphones; No Sound From The Speakers - Creative Audigy 2 ZS Platinum User Manual

Problems with Sound

There is unexpected excessive environmental sound or effects when an audio file is played.
The last selected preset is an inappropriate environment for the current audio file.

To switch to an appropriate environment:

1. Click the Audio Effects tab in Creative EAX Console.
Click the Enable/Disable Audio Effects check box to clear it.
The preset box title may change, depending on the effect you select.
You can also check the following:
In Surround Mixer, the source and master volume sliders are set to mid-range (50%).
The correct input is selected for speaker systems with multiple inputs.

No sound from the headphones.

Check the following:
The headphones are connected to the Headphones jack.
In the Speaker Selection tab of Creative Speaker Settings, the Headphones option is selected in the Speaker/Headphone Selection
box.
In the Basic tab of Creative Surround Mixer, the recording source selected is "What U Hear".
Individual analog recording sources are not displayed in Creative Surround Mixer.
The following analog recording sources are combined in one recording control called Analog Mix (Line/CD/TAD/Aux/PC), which is
found in the Record panel of the Basic tab:
Line-In
CD Audio
Auxiliary
TAD-In
PC Speaker
Individual analog recording sources cannot be selected in Creative Surround Mixer.
Five analog recording sources are combined under the selection Analog Mix (Line/ CD/TAD/Aux/PC). For more information, see the
previous Troubleshooting item.
To record an individual analog source:
In the Record panel of the Basic tab in Creative Surround Mixer, make sure the recording source selected is Analog Mix
(Line/CD/TAD/Aux/PC).
In the Source panel, mute the analog sources that you do not want to record by clicking the Speaker button to change it to a button
with a red cross sign on it.

No sound from the speakers.

Check the following:
You have connected your speakers to your card's output.
You have selected the correct source in the Source panel Creative Surround Mixer.
If both the above conditions have been met and you still do not get any sound, click the red plus sign above the Volume control and
check whether the Digital Output Only check box is selected. If it is, you are in the Digital Output Only mode and so must connect to
digital speakers to hear the sound from your audio card. See the section on "Speaker Selection Settings" in Creative Speaker Setting's
online Help for more information.
No audio output when playing digital files such as .WAV, MIDI files or AVI clips.
Check the following:
The speakers' volume control knob, if any, is set at mid-range. Use Creative Surround Mixer to adjust the volume, if necessary.
The powered speakers or external amplifier are connected to the card's Line Out or Rear Out jack.
There is no hardware conflict between the card and a peripheral device. See
The Speaker selection in Creative Speaker Settings corresponds to your speaker or headphone configuration.
Panning a source sometimes turns off its sound.
This occurs when you are in the Digital Output Only mode and the source's left-right balance in a software mixer application other than
Creative Surround Mixer (for example, the Windows V olume Control application) is at the opposite end compared to the position to
which you have panned the source in the Basic tab of Creative Surround Mixer. For example, the CD Audio balance in Windows V olume
Control is on the left but in Creative Surround Mixer you have panned the CD Audio to the right.
Resolving I/O Conflicts.