Transferring Calls; Blind Transfers; Attended (Consultative Or Warm) Transfers; To Answer The Second Call/To Reject The Second Call - Polycom VVX 350 Quick Start Manual

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TRANSFERRING CALLS

Blind Transfers:

1.
While on a call, press the "Transfer" soft key.
2.
Dial the desired phone number or extension number.
3.
Press the "Transfer" soft key again.
4.
The call is automatically transferred.

Attended (Consultative or Warm) Transfers:

1.
While on a call, press the "Transfer" soft key.
2.
Dial the desired phone number or extension number.
3.
Wait for the party to answer to announce that you are transferring
a call to them.
4.
Press the "Transfer" soft key to transfer the call.
CALL WAITING
While already on a call, and a new call rings in, you will hear a beep tone
emitted by your phone.
To Answer the Second Call:
1.
Press the down arrow button to access the second call.
2.
placed on hold.
Once the second call has ended, resume the original call by pressing
3.
the "Resume" soft key.
To Reject the Second Call:
1.
Press the down arrow button to access the second call.
2.
Press the "Reject" soft key to immediately send the caller to
voicemail.
Note: Caller will continue to hear ringing after pressing "Reject" if you have
multiple devices assigned to your User.
8

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