Related Manuals for Polycom Daisy Hosted Voice
Summary of Contents for Polycom Daisy Hosted Voice
- Page 1 Daisy Hosted Voice Polycom VVX250 Full User Guide Daisy Communications Ltd Contact us: Lindred House 0800 040 8888 20 Lindred Road info@daisycomms.co.uk Brierfield, Nelson Lancashire BB9 5SR Page 1 of 20...
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Page 2: Table Of Contents
DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL Table of Contents Introduction ..........................4 How to set up the Polycom VVX250 ..................... 5 Phone Keys and Hardware ........................ 5 VVX250 Hardware Features and descriptions..................6 Phone Icons and Status Indicators ....................7 Calls Actions ..........................8 Place calls ............................ - Page 3 Mute and Unmute Audio ........................ 15 Phone Actions ........................... 16 View the Contact Directory ......................16 Listen to Voicemail ......................... 16 Enabling Wi-Fi functionality for the Polycom VVX250 ..............17 Daisy Communications Ltd Contact us: Lindred House 0800 040 8888 20 Lindred Road info@daisycomms.co.uk...
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Page 4: Introduction
DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL 1 Introduction Polycom VVX250 Guide This user guide will help you to navigate and use your VVX250 phone. It will give you an overview of your phone, and walk you through tasks so you can successfully use your phone to perform basic and advanced phone functions. -
Page 5: How To Set Up The Polycom Vvx250
DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL How to set up the Polycom VVX250 The phone will arrive pre-configured and needs to be connected to the internet & powered up using Power over Ethernet (PoE) or via AC power supply. Phone Keys and Hardware The figure below shows the main phone keys and features. -
Page 6: Vvx250 Hardware Features And Descriptions
DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL VVX250 Hardware Features and descriptions Reference Feature Feature Descriptions Number Enable you to select a phone line, view calls on a line, or quickly Line keys call a favourite contact. Secures the handset in the cradle when your phone stand is positioned at a high angle. -
Page 7: Phone Icons And Status Indicators
DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL Phone Icons and Status Indicators Icon Meaning Icon Meaning Registered line Phone warning Unregistered line Login credentials invalid Outgoing call Shared line Held call Call forwarding enabled Incoming call Presence status (Available) Active conference Presence status (Busy or In a Call) Do Not Disturb enabled Presence status (Away) Favourite... -
Page 8: Calls Actions
DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL 4 Calls Actions 4.1 Place calls The VVX 250 phone can manage a maximum of three active, incoming, and held audio calls at a time. However, you can have only one active call in progress with numerous other incoming calls or calls on hold on all phones. -
Page 9: Resume A Call
DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL A hold icon is displayed on the line of the held call. 4.4 Resume a Call You can view and resume all held calls on the phone. Do one of the following: Select Resume. From the Calls screen, select the call and select Resume. -
Page 10: Transfer A Call
DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL The selected transfer type is used for all calls. 4.7 Transfer a Call You can transfer a call to another contact and choose the transfer type you want to use for the call. Procedure 1. During a call, do one of the following: Press Transfer to use the default transfer type. -
Page 11: Managing Calls
DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL 5 Managing Calls 5.1 Display Calls from the Lines Screen You can display the calls for each line from the Lines screen. When you select a phone line that has a held call, the first held call on that line is automatically resumed, even if you already have an active call on a different line. -
Page 12: Reject Incoming Calls
DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL Select Conference to initiate a conference call. 5.4 Reject Incoming Calls You can reject a call and send the call directly to voicemail. Rejected calls display in the Missed Calls list in your Recent Calls list. Rejecting calls is not available for shared lines. Procedure 1. -
Page 13: Call Forwarding
DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL Procedure 1. Select DND 5.8 Call Forwarding You can forward an incoming call to a contact or forward all incoming calls to a contact. To forward an incoming call: 1. In the Incoming Call screen, select Forward. 2. -
Page 14: Audio Conference Calls
DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL 6 Audio Conference Calls The VVX250 phone can manage a maximum of three active or held conference calls at a time. However, you can have only one active conference call in progress with numerous other conference calls on hold. 6.1 Initiate a Conference Call You can initiate a conference call with up to two contacts. -
Page 15: End A Conference Call
DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL 6.3 End a Conference Call When you end a conference call, your connection to the call and all other participants will end. Procedure 1. During a conference call, select End Call. 6.4 Hold a Conference Call When you place a conference call on hold, you place all conference participants on hold. -
Page 16: Phone Actions
DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL 7 Phone Actions 7.1 View the Contact Directory You can view and add contacts to the Contact Directory. To view the Contact Directory: From the Home screen, Directories > Contact Directory. 7.2 Listen to Voicemail Procedure 1. -
Page 17: Enabling Wi-Fi Functionality For The Polycom Vvx250
8 Enabling Wi-Fi functionality for the Polycom VVX250 By default, the Polycom VVX250 is configured to connect via a wired connection. To enable the Wi-Fi functionality a USB Wi-Fi dongle needs to be connected to the device and the Wi-Fi option needs to be enabled from within the menu. - Page 18 DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL To enable this functionality, navigate down to “On” and press the “Select” key Once this is selected, the phone will advise you that it requires a reboot, select “Cancel” to go back or “Yes” to continue with the reboot. It’s important to note that when the device boots up, it will no longer be able to obtain an IP address via the wired connection (Both Wired and Wireless cannot run in parallel).
- Page 19 DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL Once the device has started the above prompt will be displayed on screen, press “Start” to begin the setup. The ability to scan for a Wi-Fi network is presented. A list of available networks will populate this page and from here you can press “Select”...
- Page 20 DOCUMENT CLASSIFICATION: HIGHLY CONFIDENTIAL A visual indicator is present at the top right corner of the display. Daisy Communications Ltd Contact us: Lindred House 0800 040 8888 20 Lindred Road info@daisycomms.co.uk Brierfield, Nelson Lancashire BB9 5SR Page 20 of 20...