Troubleshooting - Wells HSW6DAF Operation Manual

SYMPTOM
No power to rethermalizer
Rethermalizer will not heat
Autofill does not add water to
rethermalizer
Rethermalizer overflows (Autofill
does not shut off water fill)
Rethermalizer trips circuit
breaker
Rethermalizer slow to heat
There are no user-serviceable components in this appliance.
In all instances of damage or malfunction, contact your Authorized Wells Service Agency for repairs.
POSSIBLE CAUSE
Circuit breaker off or tripped
Temperature control not set
Internal damage
Water supply not turned on
Internal damage
Scale build-up on upper water
level probe
Internal damage
Tank leaking or other internal
damage
Internal damage
Mineral deposits on heating
element acting as a insulator
Connected to wrong voltage
9
TROUBLESHOOTING SUGGESTIONS
SUGGESTED REMEDY
Reset circuit breaker
Set control to desired temperature
Contact you Authorized Wells
Service Agency for repairs
Turn on water supply
Contact your Authorized Wells
Service Agency for repairs
Clean water level probe with Wells
Lime & Scale Cleaner
Contact your Authorized Wells
Service Agency for repairs
Contact your Authorized Wells
Service Agency for repairs
Contact your Authorized Wells
Service Agency for repairs
Clean tank with Wells Lime & Scale
Cleaner
Verify supply voltage - must match
voltage on rethermalizer nameplate