LG WM2240CS Owner's Manual page 24

T roubleshooting guide
Problem
Staining • Laundry products added directly to
the washer drum.
• Washer not unloaded promptly.
• Clothes not sorted properly.
Water in the washer • Drain hose is bent, pinched, or
drains slowly or not clogged.
at all, or the display • The drain filter is clogged.
shows:
Washer fills with • Water supply taps are not open
water slowly or not fully.
at all, or the display • Water line hoses are kinked,
shows: pinched, or bent.
• Water inlet filters are clogged.
• Water pressure to tap or house is
too low.
Washer will not • Power cord is not properly plugged
turn on in.
• House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
Washer won't • The door is not closed properly.
spin, or the display
shows:
Door will not unlock • Interior temperature of washer is
when cycle is too high.
stopped or paused
• Water level in washer is too high.
24
Possible Cause Solution
• Load the laundry products into the dispenser.
• Always remove items from the washer as soon as
the cycle is completed.
• Always wash dark colors separately from light
colors and whites to prevent discoloration. If
possible, do not wash heavily soiled items with
lightly soiled ones.
• Make sure the drain hose is free of clogs, kinks,
etc., and is not pinched behind or under the
washer.
• Clean the drain filter. See the Care and Cleaning
section.
• Make sure that the water taps are open fully.
• Make sure the hoses are not kinked or pinched.
Be careful when moving the washer.
• Clean the inlet filters. See the Care and Cleaning
section.
• Check another faucet in the house to make sure
that household water pressure is adequate.
• Make sure that the plug is plugged securely into a
grounded, 3-prong, 120-VAC, 60-Hz. outlet.
• Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If the problem is a circuit
overload, have it corrected by a qualified
electrician.
• Make sure that the door is closed properly and
press the START/PAUSE button. After starting a
cycle, it may take a few moments before the drum
begins to turn or spin. The washer will not spin
unless the door is locked (DOOR LOCK will
appear in the display).
• If the door is closed and locked and the open door
error message is displayed, call for service.
• The washer door has a safety lock to prevent
burns. Allow the washer to cool until the DOOR
LOCK indicator turns off in the display.
• Allow the washer to complete the programmed
cycle, or run the DRAIN & SPIN cycle to drain the
water.