LG WM2240CS Owner's Manual page 23

T roubleshooting guide
❋
This washing machine is equipped with automatic safety functions which detect and
diagnose faults at an early stage and react appropriately.
When the machine does not function properly or does not function at all, check the following
points before you contact your service provider.
Problem
Rattling and • Foreign objects such as coins or
clanking noise
Thumping sound • Heavy wash loads may produce a
Vibrating noise • Have all the transit bolts and
• Wash load may be unevenly
• Are all the feet resting firmly on the
Water leaks. • Fill hoses or drain hose are loose at
• House drain pipes are clogged.
Oversudsing
Water does not • Water supply is not adequate in
enter washer or it
enters slowly • Water supply tap is not completely
• Water inlet hose(s) are kinked.
• The filter of the inlet hose(s)
Water in the washer • Drain hose is kinked or clogged.
does not drain or • The drain filter is clogged.
drains slowly.
Excessive sudsing • Too much detergent or incorrect
Possible Cause
safety pins maybe in drum or pump.
thumping sound. This is usually
normal.
packing been removed?
distributed in the drum.
ground?
tap or washer.
area.
open.
clogged.
detergent.
Solution
• Stop washer and check drum and drain filter.
If noise continues after washer is restarted, call
your authorised service centre.
• If sound continues, washer is probably out of
balance. Stop and redistribute wash load.
• Refer to Installation guide for removing transit
bolts.
• Stop washer and rearrange wash load.
• Adjust the leveling feet. Make sure all four feet
are in firm contact with the floor, while the
washer is in the spin cycle with load.
• Check and tighten hose connections.
• Unclog drain pipe. Contact plumber if necessary.
• Too much detergent or unsuitable detergent
may cause excessive foaming which may result
in water leaks.
• Check another tap in the house.
• Fully open tap.
• Straighten hose.
• Check the filter of the inlet hose.
• Clean and straighten the drain hose.
• Clean the drain filter.
• Reduce detergent amount or use low-sudsing
detergent.
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