Finishing Touches; Troubleshooting - BEA SUPERSCAN-T Manual

6

FINISHING TOUCHES

1. Replace the endcaps and lens.
a. At the SuperScan-T end of the cable, ensure enough slack to allow a relaxed connection at the
terminal block.
b. Locate the hinge-side end cap. Remove the tab at the bottom of the cap to allow insertion of the
plastic sheath.
c. Insert the plastic sheath and install the end cap.
d. Complete any mechnical adjustments.
e. Install the lens to fit tightly against the end cap and plastic sheath to hold it in place.
f. Install other end cap.
2. Once all sensors have been adjusted, activate the door several times and allow it to go through a full
cycle each time. Ensure that no false triggering (door re-cycling or stopping by itself at any point of
travel) is occurring.
Ensure system compliance with all applicable safety standards (i.e. ANSI A156.10, 156.27).

TROUBLESHOOTING

Sensor does not work at all
No LED indications
Sensor output appears to be
working opposite of what is
expected
Door stops by itself before
reaching full-open position
Activation or safety is held in
triggered mode
Erratic detection behavior
occurring throughout the door's
opening and closing cycle
BEA INSTALLATION/SERVICE COMPLIANCE EXPECTATIONS
BEA, the sensor manufacturer, cannot be held responsible for incorrect installations or inappropriate adjustments of the sensor/device; therefore, BEA
does not guarantee any use of the sensor outside of its intended purpose.
BEA strongly recommends that installation and service technicians be AAADM-certifi ed for pedestrian doors, IDA-certifi ed for doors/gates, and factory-
trained for the type of door/gate system.
Installers and service personnel are responsible for executing a risk assessment following each installation/service performed, ensuring that the sensor
system installation is compliant with local, national, and international regulations, codes, and standards.
Once installation or service work is complete, a safety inspection of the door/gate shall be performed per the door/gate manufacturer recommendations
and/or per AAADM/ANSI/DASMA guidelines (where applicable) for best industry practices. Safety inspections must be performed during each service
call – examples of these safety inspections can be found on an AAADM safety information label (e.g. ANSI/DASMA 102, ANSI/DASMA 107).
Verify that all appropriate industry signage and warning labels are in place.
General Tech Questions: Tech_Services@beainc.com | Tech Docs: www.BEAinc.com
Page 8 of 8 Page 8 of 8
Faulty power supply
Faulty connections
Relay output may be configured
improperly
Safety-side sensor may be
seeing an adjacent wall/rail
behind the door, near the open
position
Detection module may be
seeing the floor or unwanted
object near the door
Possible faulty wiring at door
transfer location
Tech Support: 1-800-407-4545 | Customer Service: 1-800-523-2462
Power supply must be 12 – 24 VAC/VDC
±10%.
Check for correct power at terminals 7 and 8
of the affected module.
Observe LED indications on affected modules
to help determine status.
Observe LED status on safety side of door.
Locate module which is falsely triggering.
Check for proper detection angle and also
check the detection range adjustment.
Sensor may need to be inhibited at a specific
point of door travel at the safety side. Refer to
terminal connections (page 5).
Reduce detection range on the affected
module(s).
Detection should occur at 12" – 16" above
the floor.
Refer to "Detection Zone Adjustments" (page
7).
Check for wire continuity at transfer location
using a multi-meter.
Move wires around during testing to help
locate any breaks.
Replace faulty wiring as necessary.
75.5911.03 SUPERSCAN-T 20180719 75.5911.03 SUPERSCAN-T 20180719