Samsung ProXpress M453x series Service Manual page 172

4. Troubleshooting
► Error Code
M1–4111
► Error message
Tray Failure: #M1-4111. Pull tray 1 out and insert it. Call for service if the problem persists.
► Symptom
The paper has jammed in the path or can't be fed.
► Troubleshooting method
1) Check if the pick up/ forward/ retard roller(JC97–02259A) are contaminated or worn out. Replace the defective
roller.
2) Check the feed drive unit for cassette lifting.
• Check if the gear is worn out or broken.
• Check if the DC motor is working normally.
• If any part is defective, replace it or the feed drive unit(JC93–00350A).
3) Check the pick up clutch connection. If the pick up clutch(JC47-00033E) is defective, replace it.
4-77 Copyright© 1995-2017 SAMSUNG. All rights reserved.