Page 1 Mono Laser MFP ProXpress M4080 series SL-M4080FX (Ver 1.00) SERVICE MANUAL Mono Laser MFP Contents 1. Precautions 2. Product Specifications and Description 3. Disassembly and Reassembly 4. Troubleshooting 5. System Diagram 6. Reference Information Refer to the service manual in the GSPN (see the rear cover) for more information.
Page 2: Table Of Contents
Laser Scanning Unit Overview..................2 − 25 2.7.2. Laser Scanning Optical path ..................2 − 26 2.8. Drive System .......................... 2 − 27 2.8.1. Drive Motors ......................2 − 27 2.8.2. Main Drive Unit......................2 − 28 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 3 SMPS Board....................... 3 − 16 3.3.8. Duplex Motor ......................3 − 17 3.3.9. Fuser Drive Unit ......................3 − 18 3.3.10. Main Drive Unit......................3 − 19 3.3.11. CST-Lifting Drive Unit....................3 − 20 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 4 4.5. Useful management tools ......................4 − 31 4.5.1. SyncThru™ Web Service ....................4 − 31 4.5.2. Samsung Easy Printer Manager ..................4 − 36 4.6. Service Mode.......................... 4 − 38 4.6.1. Entering/Exiting Service Mode ..................4 − 38 4.6.2.
Page 5 Tool for Troubleshooting ......................6 − 1 6.2. Glossary...........................6 − 2 6.3. The Sample Pattern for the Test ....................6 − 8 6.4. Model Name and Code .......................6 − 9 6.5. Document Revision List......................6 − 10 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 6: Precautions
High voltages and lasers inside this product are dangerous. This product should only be serviced by a factory trained service technician. 2) Use only Samsung replacement parts. There are no user serviceable parts inside the product. Do not make any unauthorized changes or additions to the product as these could cause the product to malfunctions and create an electric shocks or fire hazards.
Page 7: Caution For Safety
Exposed cables could cause an electric shock. Replace the damaged power cable immediately, do not reuse or repair the damaged cable. Some chemicals can attack the coating on the power cable, weakening the cover or exposing cables causing fire and shock risks. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 8 Take care not to cut or damage the power cable or plugs when moving the machine. 9) Use caution during thunder or lightning storms. Samsung recommends that this machine be disconnected from the power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still connected to the wall socket in these weather conditions.
Page 9: Handling Precautions
1.2.4. Assembly and Disassembly precautions 1) Replace parts carefully and always use Samsung parts. Take care to note the exact location of parts and also cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly. Please carry out the following procedures before dismantling the product or replacing any parts.
Page 10: Disregarding This Warning May Cause Bodily Injury
5) Do not install the printer on a sloping or unstable surface. After installation, double check that the printer is stable. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 11: Esd Precautions
9) Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing together of clothing fabric and lifting one’s foot from a carpeted floor, can generate static electricity sufficient to damage an ESD. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 12: Product Specifications And Description
• High-Speed USB 2.0 • 10/100/1000 Base TX Ethernet • 7 inch Touch LCD 7) Toner cartridge yield • Initial : 6,000 pages • Standard : 10,000 pages • High yield : 20,000 pages Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 13: Specifications
Sleep 1.21 W Power Off 0.1 W 2.08 KWh/week Dimension (W x D x H) 530 x 481.4 x 576 mm (20.86" x 18.95" x 22.67") Weight Machine with supplies 25 kg (55.1 lb) Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 14 2. Product Specifications and Description Item Specification Reliability & Service Recommended Monthly 1,500 ~ 14,000 pages Printing Volume (AMPV) Max. Monthly Print 120,000 pages Volume Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 15: Print Specification
HTTP,HTTPs,IPP,IPPs, WSD, SNMPv1/v2c/v3, SetIP,SLP,DNS, DDNS, Bongjour, WINS, LPD/LPR,ThinPrint, Google Cloud Print, SMTP,SMTPs, UPnP,LDAP, Kerberos, SMB, IPSec, 802.1x Advanced (Wi-Fi support : Open system, Shared Key,WPA Personal, WPA2 Personal (PSK), WPA Enterprise, WPA2 Enterprise, WEP64, WEP128, TKIP, AES) Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 16: Scan Specification
Communication Protocol SMTP / MIME (Base 64) Max. 216 mm x 356 mm (8.5" x 14") Scan Size Platen Max. 216 mm x 356 mm (8.5" x 14") Scan Original Types Text Text/Photo Photo Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 17: Copy Specification
/ Transparencies / Book Copy / Rotation Copy / Job Build / Margin Shift / Program / Watermark Copy / Erase Background / Erase Edge / Book Center Erase / Time & Date Stamp / ID Stamp / Save to File Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 18: Fax Specification
1-Touch Dial Speed Dial 500 locations TAD I/F Tone/Pulse Pause Auto Redial Last Number Redial Distinctive Ring Caller ID External Phone Interface Fax Forward to E-Mail Fax to PC Broadcasting 500 Locations Delayed Fax Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 19: Paper Handling Specification
Plain Paper (70 - 90 g/m²) • Thick Paper (91 - 105 g/m²) Media weight • Bond Paper (105 - 120 g/m²) • Cardstock (106 - 163 g/m²) • Thicker Paper (164 - 220 g/m²) • Sensing Paper Empty Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 20 A4 / Letter / Oficio / Folio / Legal / JIS B5 / ISO B5 / Executive / Statement / A5 Duplex Printing Media types Plain / Thin / Thick / Recycled / Bond / Pre-printed / Cotton / Colored Media weight 60 ~ 120 g/m² (16 - 32 lb) Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 21: Software And Solution
IP Address Filtering IPv4 Filtering / IPv6 Filtering / MAC Filtering HDD Overwrite (Standard) HDD Overwrite (Max. Overwrites) Security Secure Print Encrypted Secure Print Encrypted PDF Mode (Encrypted Scanning) IP Sec Smart Card Authentication Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-10...
Page 22: Supplies
Separation roller JC97-02259A 100,000 pages (for Optional Tray) NOTE • Depending on the print patterns and job mode used, the lifespan may differ. • Refer to Chapter 3.2.2 for replacing the maintenance parts. 2-11 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 23: Option
2.2.10. Option Option List Item Model Remark 550 Sheets (Plain paper 75g/m² (20 lb Optional trays (Tray2, Tray3, Tray4) SL-SCF4000 bond)) Stand SL-DSK065S Memory module SL-MEM001 2 GB Wireless/NFC kit SL-NWE001X Wireless + NFC Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-12...
Page 24: System Configuration
Tray 1 Multi-purpose support tray Optional tray ** Toner cartridge Paper level indicator * Open this cover to install the optional memory and optional tray. ** Install the optional tray if it is necessary. 2-13 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 25 USB port Network port EDI port for card reader Telephone line socket (LINE) Extension telephone socket (EXT.) Duplex unit * Open this cover to install the optional wireless/NFC kit required for the wireless/NFC features. Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-14...
Page 26 Dual Scan Document Feeder (DSDF) Optional tray (SCF 2nd, 3th, 4th) Platen Unit Pick up roller / Separation roller/ Forward roller Exit Unit MP tray Toner Cartridge Fuser Unit OPE Unit Cassette (Tray 1) 2-15 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 28: Feeding System
The feeding system picks up a paper from the cassette or MP tray and transports it to the machine inside. It mainly consists of the cassette, pick up/forward/separation roller, feed roller, registration roller, transfer roller unit, exit unit, duplex unit and drive unit. 2-17 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 29 Tray 2 pick up / forward / separation rollers Registration sensor Tray 3 pick up / forward / separation rollers Registration roller Tray 4 pick up / forward / separation rollers Transfer roller Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-18...
Page 30 • Exit Sensor This sensor detects that the leading edge of the paper is arrived to the exit roller 1 and the tail edge passed by the exit roller 1. 2-19 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 31: Cassette
Auto detect: A5, Executive, B5, A4, Letter, Folio, Legal, Oficio (8 Types) Special Paper : Envelope, Label, Cardstock 5) Weight : plain paper 60 ~ 163 g/m² 6) Plate knock up lift type : Lift Motor + Up Limit Sensor Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-20...
Page 32: Pick-Up Unit
1) Tray capacity : 100 sheets ( 80 g/m² standard paper) 2) Media Size : Max 8.5”×14” (215.9 x 355.67 mm) / Min 3”×5” (76.2 x 127 mm) 3) Media weight : Plain paper 60 ~ 220 g/m² 2-21 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 33: Image Creation
4) Transfer : The negatively charged toner is transferred to the paper by transfer voltage. 5) Cleaning for OPC drum : The cleaning blade remove remaining toner on the OPC drum surface after image transfer to the paper. Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-22...
Page 34: Toner Cartridge
After the supplied toner on deve roller exits from the Dr.blade, it forms a developer brush. Then toner is attracted to the surface of the OPC drum only in areas the corresponds to the image area. 2-23 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 36: Laser Scanning Unit (Lsu)
The LSU is the optical precision device. Please handle it carefully and do not remove the cover. LD PBA P/Mirror Motor F- Lens Reflection Mirror C-DOE Lens • Information Part Code : JC97-04699A [LSU] 2-25 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 37: Laser Scanning Optical Path
Laser Diode : Dual Beam • Driving IC for Dual LD P/Motor speed 28,587 rpm Process Speed 242.04 mm/sec H/W interface • LD Harness : 14 Pin FFC • P/Motor Harness : 5 Pin FFC Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-26...
Page 38: Drive System
DRIVE MAIN BLDC Motor OPC driving E-Clutch Regi Shaft driving E-Clutch MP Pick-Up Shaft driving CST LIFT PM-STEP Motor Pick-Up driving DRIVE FUSER PM-STEP Motor Fuser and Exit driving DUPLEX PM-STEP Motor Duplex driving 2-27 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 39: Main Drive Unit
2. Product Specifications and Description 2.8.2. Main Drive Unit Front View Rear View • Information Part Code : JC93-00923A [DRIVE MAIN] Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-28...
Page 40: Exit Drive Unit
Step motor → Gear → Gear → Gear → Gear → Gear → Gear → Gear → Gear → Exit Roller 2 driving • Step motor → Gear → Hub-Clutch → Gear → Fuser pressure driving 2-29 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 41: Tray Lifting Drive Unit
Pick-Up (Forward rotation) / Cassette Lifting (Reverse rotation) Step motor → Gear → Gear → Pick-Up driving • Step motor → Gear → Gear → Gear → Gear → Gear → Cassette Lifting driving • Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-30...
Page 42: Scanner System
This machine uses the digitalized CIS for scan processing. This machine supports the dual scanning by using a platen CIS and a document feeder CIS. 2-31 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 43: Scanner System Components
This machine supports the dual scanning by using a platen CIS and a document feeder CIS. 5) Platen motor This is the driving module for moving the platen CIS module. It is located to the right-bottom of the frame-platen. Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-32...
Page 44: Hardware Configuration
The main board receives the print data from the host through the network or USB port, and it receives the copy data from the scan control part. It takes this information and generates printable video bitmap data. It controls all modules required to print, that is, LSU, HVPS, fan, fuser, scan function, LCD display, touch screen. 2-33 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 45 2. Product Specifications and Description Circuit Board Locations The following diagrams show the locations of the printer circuit boards: Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-34...
Page 46: Main Board
FAX Interface SATA Power DCIS_Platen Interface Paper Size Sensor Engine Interface DCIS_ADF Interface Exit Sensor HDD Interface SCAN Motor / Sensor Duplex Motor / Sensor HVPS DSDF Motor / Sensor WLAN / NFC DIMM 2-35 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 48: Ope
1) OPE PBA • Information Part Code : JC92-02809A Part Name : PBA-OPE • Connection USB HOST UART1 Debug Touch Pad Interface LCD Interface Key Interface Main Power Interface Main USB Interface 2) LCD 2-37 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 49 2. Product Specifications and Description • Information Part Code : JC98-04026A Part Name : ETC-LCD • Connection Touch Pad Interface LCD Interface Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-38...
Page 50: So-Dimm Pba
Only this memory can be installed to the main board. A wise use memory can not be installed. 2.10.4. CRUM PBA The CRUM PBA includes CRU memory for toner cartridge life cycle counting. 2-39 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 51: Liu Pba(Fax Board)
• Information Part Code : JC92-02569A PBA name : PBA-LIU • Connection Fax Joint Interface Connector Tel Line Interface Connector External Phone Interface Connector Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-40...
Page 52: Scf Board
• Information Part Code : JC92-02754A PBA Name : PBA-SCF • Connection BLDC motor Main solenoid Paper size sensor Interface lower Interface upper Regi solenoid Paper empty sensor Elevator motor Paper low sensor 2-41 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 53: Nfc Optional Board (Sl-Nwe001X)
2. Product Specifications and Description 2.10.7. NFC Optional Board (SL-NWE001X) • Information PBA-NFC (Part Code : JC92–02788A) PBA-HUB JOINT (Part Code : JC92–02787A) PBA-WNPC (Part Code : JC92–02767A) • Connection NFC Interface External USB connection USB HUB Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-42...
Page 54: Smps Board
DC +24V : 144W FDB : 850W • Information 110V 220V Part Code JC44-00222B JC44-00223B Part Name SMPS V1 SMPS V2 • Connection Input_AC Output_AC(to Fuser) Output_DC(to Main PBA) Control Signal (from Main PBA) 2-43 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 55 +24V Power Power Ground +24V3 +24V Power SMPS, Signal Connector2( CON4 ) PIN ASSIGN PIN NAME Description Ground 24V_ON/OFF 24V ON/OFF Relay on Fuser Relay 24VS Photo Triac Bias Fuser on Fuser on Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-44...
Page 56: Hvps Board
HVPS INPUT (CN1) Description PIN NAME PIN ASSIGN Input Voltage 3.3VS Input Voltage 3.3V DGND DGND DGND DGND PWM signal PWM_FUSER_BIAS PWM signal PWM_MHV PWM signal PWM_DEVE_DC PWM signal PWN_THV nEN signal nTHV_EN 2-45 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 57 Specification 1) Input Voltage : DC 24V, 3.3V 2) Output Voltage MHV : -1240V DEVE DC : -338V BLADE : -389V SUPPLY : -489V THV+ : 1315V THV- : -1000V FUSER : -240V Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-46...
Page 58: Electrical Parts Location
2.10.10. Electrical Parts Location 1) Sensor Ref. Description Part Code PHOTO-INTERRUPTER 0604-001393 (MP) PHOTO-INTERRUPTER 0604-001393 (PICK-UP) PHOTO-INTERRUPTER 0604-001393 (PICK-UP) PHOTO-INTERRUPTER 0604-001393 (FRAME-MIDDLE) PHOTO-INTERRUPTER 0604-001393 (FRAME-MIDDLE) PHOTO-INTERRUPTER 0604-001393 (FRAME-MIDDLE) PHOTO-INTERRUPTER 0604-001393 (FRAME-EXIT) THERMISTOR-NTC ASSY 1404-001417 (FRAME) 2-47 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 59 2. Product Specifications and Description Ref. Description Part Code THERMOSTAT 4712-001091 (FUSER) THERMISTOR-NTC 1404-001640 (FUSER) PHOTO-INTERRUPTER 0604-001415 (SCANNER) PHOTO-INTERRUPTER (DSDF) PHOTO-INTERRUPTER (DSDF) PHOTO-INTERRUPTER (DSDF) PHOTO-INTERRUPTER (DSDF) Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-48...
Page 60 Part Code Main motor JC31-00075D Lift / Pickup motor JC93-00336A Exit / Fuser motor JC93-00812A Duplex motor JC93-00336A Scan motor JC93-00316A DSDF pickup motor DSDF feed motor Registration clutch JC47-00035C MP pickup clutch JC47-00035C 2-49 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 62: Disassembly And Reassembly
3.1.1. Precautions when assembling and disassembling • Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or temperature rating are correct. Failure to do so could result in damage to the machine, circuit overload, fire or electric shock.
Page 63: Releasing Plastic Latches
Many of the parts are held in place with plastic latches. The latches break easily; release them carefully. To remove such parts, press the hook end of the latch away from the part to which it is latched. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 64: Replacing The Maintenance Part
5. Push down on both green points of the FRAME-REAR. 3. Lift up the left side of the rear cover to release it from the holder. Then remove the rear cover. 6. Release the FRAME-REAR while pushing it to the left. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 66: Transfer Roller
3. Disassembly and Reassembly 3.2.2. Transfer Roller 1. Open the front cover. Remove the toner cartridge. 2. Remove the transfer roller holder while pushing its hooks to the middle. Then, release the transfer roller. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 67: Separation Roller
3. Disassembly and Reassembly 3.2.3. Separation Roller 1. Remove the cassette. 3. Lift small tap, then remove the separation roller. 2. Open the separation roller cover. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 68: Pick-Up Roller And Forward Roller
3. Disassembly and Reassembly 3.2.4. Pick-up Roller and Forward Roller 1. Remove the cassette. 2. Lift small tap, then remove the pick up and forward roller. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 69: Scf Separation Roller
3. Disassembly and Reassembly 3.2.5. SCF Separation Roller 1. Remove the SCF cassette. 3. Lift small tap, then remove the separation roller. 2. Open the separation roller cover. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 70: Scf Pick-Up Roller And Forward Roller
3. Disassembly and Reassembly 3.2.6. SCF Pick-up Roller and Forward Roller 1. Remove the cassette. 2. Lift small tap, then remove the pick up and forward roller. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 71: Replacing The Main Svc Part
3.3. Replacing the main SVC part 3.3.1. Right Cover 1. Open the front cover. Remove 2 screws. 3. Remove the right cover by releasing the side hooks. 2. Remove 2 screws from the rear. Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-10...
Page 72: Left Cover
3. Disassembly and Reassembly 3.3.2. Left Cover 1. Open the front cover. Remove 2 screws. 3. Remove the right cover by releasing the side hooks. 2. Remove 2 screws from the rear. 3-11 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 73: Rear Cover
3. Disassembly and Reassembly 3.3.3. Rear Cover 1. Remove the duplex unit. 2. Lift up the left side of the rear cover to release it from the holder. Then remove the rear cover. Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-12...
Page 74: Main Board
3. Disassembly and Reassembly 3.3.4. Main Board 1. Remove the right cover. (Refer to 3.3.1.) 2. Unplug all harness on the main board. Remove 5 screws. Then, release the main board. 3-13 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 75: Hdd
3. Disassembly and Reassembly 3.3.5. HDD 1. Remove the right cover. (Refer to 3.3.1.) 3. Release the HDD after removing 4 screws. 2. Unplug HDD cables. Remove 3 screws. Then, release the guide with HDD. Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-14...
Page 76: Hvps Board
5. Remove 5 screws. Unplug the harness. Then, release the HVPS board. 2. Remove the HDD. (Refer to 3.3.5.) 3. Remove 1 screw and unplug the fan connector. 4. Remove the FRAME-DUCT MAIN. 3-15 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 77: Smps Board
3. Unplug the harness on the SMPS board. Remove 4 screws. Then, release the SMPS board. 2. Release the harness from the holder of the SMPS cover. Remove 3 screws and unplug the fan connector. Then, release the SMPS cover. Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-16...
Page 78: Duplex Motor
3. Unplug the motor connector. Remove 2 screws. Then, release the duplex motor. 2. Release the harness from the holder of the SMPS cover. Remove 3 screws and unplug the fan connector. Then, release the SMPS cover. 3-17 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 79: Fuser Drive Unit
3. Disassembly and Reassembly 3.3.9. Fuser Drive Unit 1. Remove the left cover. (Refer to 3.3.2.) 2. Unplug the motor connector. Remove 3 screws. Then, release the Fuser Drive Unit. Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-18...
Page 80: Main Drive Unit
1. Remove the left cover. (Refer to 3.3.2.) 3. Unplug the motor and clutch connectors. Remove 7 screws. Then, release the main drive unit. 2. Release the harness from the guide. Remove 2 screws. Then, release the harness guide. 3-19 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 81: Cst-Lifting Drive Unit
3. Disassembly and Reassembly 3.3.11. CST-Lifting Drive Unit 1. Remove the left cover. (Refer to 3.3.2.) 2. Unplug the motor. Remove 3 screws. Then, release the CST-Lifting Drive Unit. Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-20...
Page 82: Paper Size Sensor
1. Remove the right cover. (Refer to 3.3.1.) 4. Remove the paper size sensor on the opposite side. 2. Remove the cassette. 3. Unplug the sensor connector. Then, release the hook while pushing it to the middle. 3-21 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 83: Ope Unit
2. Pull up and release the OPE cover. 3. Remove 6 screws. 5. Unplug the flat cable. Remove 4 screws. Then, release the OPE PBA. NOTE When unplugging the flat cable, be careful not to damage Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-22...
Page 84: Scanner Unit
7. Lift up the rear of the scanner unit slightly, then release 4. Remove 7 screws. Then, release the OPE bottom cover. the whole scanner unit. 5. Unplug the DSDF / Scanner harness from the main board. 3-23 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 85: Dsdf Unit
3.3.15. DSDF Unit 1. Remove the scanner unit. (Refer to 3.3.14.) 4. Lift up and release the DSDF unit. 2. Release the harness from the bottom of the platen unit. 3. Remove the Cover-Connector. Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-24...
Page 86: Fax Board
3. Disassembly and Reassembly 3.3.16. Fax Board 1. Remove the Scanner Unit. (Refer to 3.3.14.) 3. Unplug the harness. Remove 3 screws. Then, release the fax board. 2. Remove 3 screws. Then, release the COVER-MIDDLE 3-25 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 87: Middle Cover
5. Remove 6 screws from the top side. 2. Remove 3 screws. Then, release the COVER-MIDDLE 6. Lift up and release the middle cover. 3. Remove 4 screws. Then, release the COVER-MIDDLE 4. Remove 2 screws from the front side. Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-26...
Page 88: Lsu
3. Disassembly and Reassembly 3.3.18. LSU 1. Remove the right cover. (Refer to 3.3.1.) 4. Remove 4 screws. Then, release the LSU. 2. Remove the middle cover. (Refer to 3.3.17.) 3. Unplug the LSU harness. 3-27 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 89: Exit Unit
6. Remove 4 screws. 2. Remove the rear cover. (Refer to 3.3.3.) 3. Remove the middle cover. (Refer to 3.3.17.) 4. Remove the Exit Gear. 7. Remove the Exit Unit. 5. Remove 2 screws. Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-28...
Page 90: Bin-Full Sensor
3. Disassembly and Reassembly 3.3.20. Bin-Full Sensor 1. Remove the Exit Unit. (Refer to 3.3.19.) 3. Remove the Bin-Full sensor. 2. Remove 3 screws. Then, remove the FRAME-BINFULL. 3-29 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 91: Mp Unit
1. Remove the right cover. (Refer to 3.3.1.) 5. Remove the COVER-FRONT. 2. Release the linker between MP-TRAY and COVER-MP. 3. Remove the MP-TRAY. 6. Remove 2 screws. Then, release the bracket. 4. Remove the COVER-MP. Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-30...
Page 93: Mp Roller
3. Disassembly and Reassembly 3.3.22. MP Roller 1. Open the front cover. 3. Release the MP roller Assy while pushing it to the left. 2. Remove the MP roller cover. Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-32...
Page 94: Second Cassette Feeder (Optional Tray)
5. Remove 7 screws. Then, remove the Frame Dummy Right. 2. Remove 3 screws. 3. Remove the Cover Dummy Front. 6. Remove 3 screws. Then, release the PBA-SCF. 4. Remove 2 screws. Then, remove the Cover-Right. 3-33 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 95: Lift Unit
5. Remove 7 screws. Then, remove the Frame Dummy Right. 2. Remove 3 screws. 3. Remove the Cover Dummy Front. 6. Remove 4 screws. Then, release the Lift Unit. 4. Remove 2 screws. Then, remove the Cover-Right. Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-34...
Page 96: Clutch
6. Remove 2 E-RINGs and 2 BUSHs. Remove 2 screws. And then, remove the bracket. 4. Remove 2 screws. Then, remove the Cover-Right. 7. Open the harness clamp. Unplug the clutch connector. And then, release the clutch. 3-35 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 97: Drive Unit
5. Remove 7 screws. Then, remove the Frame Dummy Right. 2. Remove 3 screws. 3. Remove the Cover Dummy Front. 6. Remove 4 screws. Then, release the Drive Unit. 4. Remove 2 screws. Then, remove the Cover-Right. Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-36...
Page 98: Troubleshooting
When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using a speaker phone. Reset Resets the current machine setup. Status LED Shows the status of your machine Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 99: Introducing The Display Screen And Useful Buttons
Machine Setup : You can browse current machine settings or change machine values. • Samsung Cloud : In order to use this menu, Samsung Cloud Printer should be registered. For more information, contact your local Samsung dealer or the retailer where you purchased your machine...
Page 100: Eco Button
• SmarThru WorkFlow : In order to use this menu, SmarThru WorkFlow should be installed. For more information, contact your local Samsung dealer or the retailer where you purchased your machine. Counter button When you press the Counter button on the control panel, You can see the number of impressions. When you select Device, you can see the number of impressions by device.
Page 101: Understanding The Leds
To resolve the error, look at the error message and its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the computers’s Samsung Printing Status program window. Status LED The color of the status LED indicates the machine's current status.
Page 102 Status Description The machine is on-line and can be used. Blue • The machine is in power save mode. When data is received, or any screen is pressed, it • switches to on-line automatically. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 103: Updating Firmware
6) The installation window will list the files on the USB drive. Touch the name of the firmware file to select it. 7) Press the “OK” button after selecting the file. 8) Once the installation is complete, “OK” button will be activated. Press “OK” button. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 104: Updating From The Network
(http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. Login as Admin in Sync Thru Web Service. NOTE Login using the Administrator ID and Password established during initial machine setup. 3) Click on Maintenance > Application Management > Application > Add. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 105 6) After uploading the f/w file on MFP, validation information will appear. Check the [Overwrite] check-box if you want to force the firmware update even if the firmware version to be installed is lower or same with the currently installed firmware in the device. Press [OK] to start the firmware upgrade. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 106 4. Troubleshooting 7) The firmware update will start. 8) Once the installation is complete, the machine power-off and power-on automatically. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 107: Clearing Jams
To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray1 1) Pull out tray1. 2) Remove the jammed paper by gently pulling it straight out. 3) Insert tray 1 back into the machine until it snaps into place. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-10...
Page 108 4. Troubleshooting If you do not see the paper in this area, stop and go to next step: 4) Open the front cover. 5) Remove the toner cartridge. 4-11 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 109 4. Troubleshooting 6) Open the MP Jam guide. 7) Remove the jammed paper. Then, close the MP Jam guide. 8) Install the toner cartridge. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-12...
Page 111 The procedure is same for all optional trays. 1) Pull out optional tray 2. 2) Remove the jammed paper from the machine. 3) Insert tray 2 back into the machine until it snaps into place. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-14...
Page 112 4. Troubleshooting If you do not see the paper in this area, stop and go to next step : 4) Pull out tray2. 5) Pull the paper straight up and out. 4-15 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 113 6) Insert the tray2 back into the machine. If you do not see the paper in this area, stop and go to next step: 7) Open the rear cover. 8) Remove the jammed paper. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-16...
Page 114 9) Close the rear cover. In the multi-purpose (or manual feeder) tray 1) If the paper is not feeding properly, pull the paper out of the machine. 2) Open and close the front cover. 4-17 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 115: Inside The Machine
Failure to take care when removing paper from this area may cause injury. 1) Open the front cover. 2) Pull the toner cartridge out. 3) Remove the jammed paper by gently pulling it straight out. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-18...
Page 116 4. Troubleshooting 4) Open the MP Jam guide. 5) Remove the jammed paper. Then, close the MP Jam guide. 6) Install the toner cartridge. 7) Close the front cover. 4-19 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 117 4. Troubleshooting If you do not see the paper in this area, stop and go to next step: 8) Open the rear cover. 9) Remove the jammed paper. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-20...
Page 118 The fuser area is hot. Take care when removing paper from the machine. 1) Remove the jammed paper by gently pulling it straight out. If you do not see the paper in this area, stop and go to next step: 2) Open the rear cover. 4-21 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 119 3) Remove the jammed paper by gently pulling it straight out. 4) Close the rear cover. If you do not see the paper in this area, stop and go to next step: 5) Open the rear cover. 6) Pull down the fuser levers. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-22...
Page 120 7) Open the fuser jam guide. 8) Remove the jammed paper gently by pulling it straight out. CAUTION Be careful when servicing this area as the Fuser Unit is extremely hot. 9) Close the fuser jam guide. 4-23 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 121 4. Troubleshooting 10) Pull up the fuser levers. 11) Close the rear cover. In the duplex unit area 1) Remove the rear bottom dummy cover. Then, pull out the duplex unit. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-24...
Page 122 4. Troubleshooting 2) Open the duplex jam guide. 3) Remove the jammed paper. 4) Close the duplex jam guide. 5) Lock the duplex jam guide. 4-25 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 124: Clearing Original Document Jams
4.4.2. Clearing original document jams Original paper jam in front of scanner 1) Open the document feeder cover. 2) Gently remove the original carefully from the document feeder. 3) Close the document feeder cover. 4-27 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 125 1) Open the document feeder cover. 2) Gently remove the original carefully from the document feeder. 3) Close the document feeder cover. If you see no paper in this area, go to next step. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-28...
Page 126 4. Troubleshooting 4) Open the document feeder. 5) Grasp the misfeed original, and remove the paper from the feed area by carefully pulling it. 6) Close the document feeder. 4-29 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 127 4. Troubleshooting Original paper jam in exit area of scanner 1) Lift up the stacker. 2) Gently remove the original carefully from the document feeder. 3) Pull down the stacker. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-30...
Page 128: Useful Management Tools
You can get the machine’s IP address from the machine report. 2) Your machine’s SyncThru™ Web Service website opens. [ IPv6 supported web browser ] 1) Start a web browser, such as Internet Explorer®, that supports IPv6 addressing as a URL. 4-31 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 129: Information Tab
You can manage the address book. This feature is also available from the machine. • Individual: You can manage individual entries in the address book. • Group: You can manage group address books. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-32...
Page 130: Settings Tab
Outgoing emails will be sent through SMTP server you set here. HTTP: You can allow or block users from accessing the SyncThru™ Web Service. Proxy: You can set proxy settings and enable authentication. 4-33 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 131: Security Tab
Log configuration: You can enable or disable keeping logs. You can also backup log files by periods and transfer to a repository server. Log Viewer : You can view, delete, and search log files. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-34...
Page 132: Maintenance Tab
Maintenance tab This tab allows you to maintain your machine by upgrading firmware, managing applications, and setting contact information for sending emails. You can also connect to the Samsung website or download manuals and drivers by selecting the Link menu.
Page 133: Samsung Easy Printer Manager
Select Start > Programs or All Programs > Samsung Printers > Samsung Easy Printer Manager . For Mac, The Samsung Easy Printer Manager interface is comprised of various basic sections as described in the table that follows: NOTE The screenshot may differ depending on operating system you are using.
Page 134 The information will vary based on the machine selected. Some machines do not have this feature. Order supplies Click on the Order button from the supply ordering window. You can order replacement toner cartridge(s) from online. 4-37 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 135: Service Mode
Level 2 Level 3 Level 4 Fault Count Pick-up Jam Feed Jam Print Jam Jam Count Duplex Jam Exit Jam Maintenance Counts Scan Jam Scan Jam Toner Cartridge Transfer Part Replacement Count Fuser Roller Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-38...
Page 136 Enable ADB Debug Log Off / Job Status / Details Capture Log Period Start Date / End Date Packet Capture Start/Stop Network Packet Capture File Download Export Capture Capture File Delete Clear System Recovery 4-39 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 137 4. Troubleshooting Level 1 Level 2 Level 3 Level 4 Back up User Data Management Restore Clear System Cache Enhanced Security Off/On Hibernation Off/On/CREATE NEW IMAGE Enable Paper Low Warning Message Disable Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-40...
Page 138: Information
This menu displays reports which that can be printed from the system. • Information > Export Reports This menu exports report to USB stick. Reports like a Configuration, Error Information, Supplies Information, Usage Counter Reports are exported as the form of selected format. 4-41 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 139: Maintenance Counts
This menu displays the replacement Counts for the system parts. Users can select one part group and press “OK” to see the exact name of the part along with the occurrence of the replacement. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-42...
Page 140: Diagnostics
Cover Open Sensor Detect if the front cover is opened or closed. 101-0190 Out-Bin Full Sensor Detect when a paper is at Out-Bin Full Sensor 102-0000 Tray1 Home Position Detect when tray1 is closed. 4-43 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 141 Detect when a paper is at Exit. sensor. 105-0030 Black MHV Bias Black MHV bias voltage on at normal drive level 106-0030 Black Dev Bias Black Dev bias voltage on at normal drive level Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-44...
Page 142 Country Value 0~15 20-420 DTMF Timing DTMF duration of on/off output 1=80/80 ( Ms) 2=70/70 3=70/150 4=60/60 5=80/100 6=150/50 7=150/240 8=100/100 9=100/80 20-500 Dial Mode Select Tone / Pulse Country Value 0=OPTION_TONE_MODE 1=OPTION_PULSE_MODE 4-45 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 143 Audio Line Monitor ( Off / On / 0=OPTION_T30_SPK_OFF Comm.) Off => Always Off On 1=OPTION_T30_SPK_ON_1 => Always On Comm. => On 2=OPTION_T30_SPK_ON_2 util fax connection. 3=OPTION_T30_SPK_ON_3 4=OPTION_T30_SPK_ON_4 5=OPTION_T30_SPK_ON_5 6=OPTION_T30_SPK_ON_6 7=OPTION_T30_SPK_ON_7 8=OPTION_T30_SPK_COMM 9=OPTION_T30_SPK_COMM 10=OPTION_T30_SPK_COMM 11=OPTION_T30_SPK_COMM 12=OPTION_T30_SPK_COMM 13=OPTION_T30_SPK_COMM 14=OPTION_T30_SPK_COMM Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-46...
Page 145 Emits V.34 28800 bps Line1 On / Off 20-061 V.34 31200 bps Line1 Emits V.34 31200 bps Line1 On / Off 20-062 V.34 33600 bps Line1 Emits V.34 33600 bps Line1 On / Off Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-48...
Page 146 05-0040 Document Detect Sensor High/Low 05-0070 Document Scan Read Sensor1 High/Low 05-0110 Document Motor Forward Start/Stop 05-0111 Document Motor Backward Start/Stop 05-0130 Document Pickup Motor Forward Start/Stop 05-0131 Document Pickup Motor Backward Start/Stop 4-49 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 147 When executing DSDF shading, use only exclusive shading sheet(Xerox4200 LTR ). Before executing DSDF shading, DSDF CIS's cleanness should be checked. Shading Test for ADF Unit must be carried out, after replacing the DSDF unit / Main board or updating the firmware. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-50...
Page 148 It is always better to adjust for a particular tray at each time. Adjustment range : ± 5.0 mm 3) Print out the test pattern and check if the image is moved as you want. If not, repeat stpe2. 4-51 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 149 Simplex Leading Edge • Simplex Side Edge • Duplex Leading Edge • Duplex Side Edge 3) Print out the test pattern and check if the image is moved as you want. If not, repeat stpe2. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-52...
Page 150 8) To check the image position, compare the position of scale marks (a,b) of the chart to the copy. 9) To check the magnification, compare the length of line “c” of the chart to the copy. NOTE Specification a,b : 10, ± 1.5 mm c: 190, ± 1.5 mm 4-53 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 151 8) To check the image position, compare the position of scale marks (a,b) of the chart to the copy. 9) To check the magnification, compare the length of line “c” of the chart to the copy. NOTE Specification a,b : 10, ± 1.5 mm c: 190, ± 1.5 mm Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-54...
Page 152: Service Functions
Details : This option enables all the logging options of the running tasks of the system. Note that this option might create a trade-off of performance in certain system operation. Use this option when the system behaves abnormally, and engineers need to investigate problems. 4-55 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 153 Show the file size captured 2) Export Capture File Export button ▪ Export network packet capture file to USB memory stick 3) Delete Capture File Delete button ▪ Clear network packet capture file in a device Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-56...
Page 154 Subnet Mask: Network Subnet Mask for the device ▪ Configure samba settings a) Server IP : IP address of the server. b) User ID : user ID of the server to login into the server system 4-57 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 155 Create New Image : Make the new Hibernation system image. When you enable the hibernation mode, you can use this menu. • Service Functions > Paper Low Warning Message This function enables / disables the warning message of the paper low status. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-58...
Page 156 The device shall print line even though that has less than 1 dot. The device shall draw Letter Gothic font as previous thickness. The device shall provide auto scale for A3/Leger to A4/Letter in case of A4 Models that doesn't support A3/Ledger size. 4-59 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 157: Troubleshooting
- Main PBA Red LED on / See the troubleshooting OPE LED Error message for error code Green OK? is displayed. Print (test page) Printing Refer to "Solution quality is of Image Problem" nomal? Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-60...
Page 158: Error Code And Troubleshooting
Paper jam in tray 2. Please open the door and remove paper, then close the P.4–72 door. H1-1211 Paper jam in tray 2. Please open the door and remove paper, then close the P.4–72 door. 4-61 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 159 Paper jam inside of machine. Please remove the paper P.4–85 M2-1114 Paper jam inside of machine. Please remove the paper P.4–85 M2-2210 Paper jam inside of duplex path. Please remove the paper P.4–85 Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-62...
Page 160 Fuser Unit Failure: #U1-2345. Turn off then on. Call for service if the P.4–94 problem persists U1-2348 Fuser Unit Failure: #U1-2348. Turn off then on. Call for service if the P.4–94 problem persists 4-63 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 161 Original paper jam inside the scanner P.4–96 U3-3413 Original paper jam inside the scanner P.4–96 U3-3513 Original paper jam inside the scanner P.4–96 U3-3514 Original paper jam inside the scanner P.4–96 U3-4110 Door of scanner is open P.4–97 Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-64...
Page 162: 11-2Txx (Paper Mismatch Error)
Tray 4 paper mismatch MP tray paper mismatch ► Symptom Paper in tray is not matched to the machine paper setting. ► Troubleshooting method 1) Check and change the paper setting of the corresponding tray properly. 4-65 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 163: Ax-Xxxx (Motor_Fan_Sensor Error)
Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective, replace it. iii) If the motor signal and power is normal, replace the main motor or main drive unit. b) If the motor is operational, replace the main board. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-66...
Page 164: Smps Fan Failure: #A2-1210. Turn Off Then On. Call For Service If The Problem Persists
If the SMPS board is normal, replace the main board. 5) If the fan operation is normal but the error persists, a) Replace the fan. b) If the error persists after replacing the fan, replace the main board. 4-67 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 165: Temperature Sensor Failure: #A3-3311. Turn Off Then On. Call For Service If The Problem Persists
2) Check if the machine is installed in proper environment. 3) Check the harness connection between main board and temperature sensor. Reconnect the sensor harness. 4) If the problem persists, replace the main board. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-68...
Page 166: Cx-Xxxx (Toner Cartridge Error)
Toner cartridge is at the end of its life. ► Troubleshooting method 1) Open the front cover. 2) Remove the toner cartridge. 3) Install the new toner cartridge. 4) Close the front cover. 4-69 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 167: Toner Failure: #C2-1323. Install Toner Cartridge Again
2) Check if the label information of the toner cartridge is same with the machine’s one. (ex. /SEE) 3) If label information is different from the machine or the toner cartridge is not a samsung genuine, replace it with a new one.
Page 168: Toner Cartridge Failure: #C2-1710. Call For Service
Fuser unit is at the end of its life. ► Troubleshooting method 1) Turn the machine off. 2) Open and remove the rear cover. 3) Remove the fuser unit and replace it with new one. 4) Close the rear cover. 4-71 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 169: H1-Xxxx (Optional Cassette Error)
1) Check if the tray2 door is closed. If not, close it. 2) If the problem persists, check the door open sensor. If it is defective, replace it. 3) If the sensor is normal, replace the SCF board. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-72...
Page 170 1) Check the harness connection between the main machine and the SCF unit. Reconnect the harness. 2) If the problem persists, replace the SCF board. 3) If the SCF board is normal, replace the Main board. 4-73 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 171 1) Check if the cassette detection sensor cable is connected correctly. Unplug and reconnect it. 2) If the connection is OK, replace the cassette detection sensor. 3) Check if the Lift-Motor connector is connected properly. 4) If the problem persists, replace the Lift-Motor. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-74...
Page 172 1) Check if the tray3 door is closed. If not, close it. 2) If the problem persists, check the door open sensor. If it is defective, replace it. 3) If the sensor is normal, replace the SCF board. 4-75 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 173 1) Check the harness connection between the main machine and the SCF unit. Reconnect the harness. 2) If the problem persists, replace the SCF board. 3) If the SCF board is normal, replace the Main board. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-76...
Page 174 1) Check if the cassette detection sensor cable is connected correctly. Unplug and reconnect it. 2) If the connection is OK, replace the cassette detection sensor. 3) Check if the Lift-Motor connector is connected properly. 4) If the problem persists, replace the Lift-Motor. 4-77 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 175 1) Check if the tray4 door is closed. If not, close it. 2) If the problem persists, check the door open sensor. If it is defective, replace it. 3) If the sensor is normal, replace the SCF board. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-78...
Page 176 1) Check the harness connection between the main machine and the SCF unit. Reconnect the harness. 2) If the problem persists, replace the SCF board. 3) If the SCF board is normal, replace the Main board. 4-79 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 177 1) Check if the cassette detection sensor cable is connected correctly. Unplug and reconnect it. 2) If the connection is OK, replace the cassette detection sensor. 3) Check if the Lift-Motor connector is connected properly. 4) If the problem persists, replace the Lift-Motor. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-80...
Page 178: Mx-Xxxx (Jam_Paper Handling Error)
5) Check the connection between the pick up motor and the main board. Reconnect the motor harness. 6) If the pick up motor is defective, replace the pick up motor or pick up drive unit. 4-81 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 179 2) Check if the cassette detection sensor harness is connected correctly. 3) If the cassette detection sensor is defective, replace it with new one. 4) If the problem persists, replace the main board. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-82...
Page 180 4) If the pick up motor is defective, replace the pick up motor or pick up drive unit. 5) Check the connection between the pick up sensor and the main board. Reconnect the sensor harness. 6) If the pick up sensor is defective, replace it. 4-83 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 181: Error Message
2) If the LEVER-MP EMPTY(JC66-04790A) is defective, replace it. 3) Check if the MP empty sensor harness is connected correctly. Reconnect it. 4) If the MP empty sensor(0604-001393) is defective, replace it. 5) If necessary, replace the MP Unit. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-84...
Page 182: Jam Bottom Of Duplex
3) If this jam error occur continually, replace the duplex unit. 4) Check if the duplex motor harness is connected correctly. Reconnect the harness. 5) If the duplex motor operation is abnormal, replace it. 4-85 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 183: Paper Jam In Exit Area. Please Remove The Paper
4) If the exit/fuser drive unit operation is abnormal, replace it. 5) If the paper is jammed in the exit unit continually, replace the exit unit. 6) If the paper is jammed in the fuser unit continually, replace the fuser unit. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-86...
Page 184: Paper In Output Bin Is Full. Remove Printed Paper
1) Remove the paper on the output tray. 2) If the problem persists, check the followings. 3) Check if the Bin-full Sensor connector is connected properly. Reconnect it or replace the Bin-full sensor. 4-87 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 185: Sx-Xxxx (System Error)
Engine Failure: #S2-1110. Call for service if the problem persists ► Symptom CPU in the main board has some problem. ► Troubleshooting method 1) Turn the machine off then on. 2) If the problem persists, replace the main board. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-88...
Page 186: S2-331C
S2–331C : Temperature in machine is overheated. • S2–331D : Temperature in fuser is overheated. • S2–3321 : Toner is supplying. When these errors display, wait until the message will be disappeared or turn the machine off then on. 4-89 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 187: Door Is Open. Close It
3) Check if the connection between the main board and HVPS board is correct. 4) Check if the cover open switch on HVPS board is operated properly. If it is defective, replace the HVPS board. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-90...
Page 188: Scanner Is Locked. Please Try To Release Scanner Lock
Fax Memory is almost full. Print or remove received fax Job Fax memory is full. Print or remove received fax Job ► Symptom The fax memory is almost full. ► Troubleshooting method 1) Print or remove the received fax job in Secure Receive. 4-91 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 189: Network Cable Is Disconnected. Check It
The confirmation was requested for wired port, the server has rejected. / The confirmation protocol is not the same or user information (ID/Password) is wrong. ► Troubleshooting method Check the setting-up for 802.1x confirmation server. • Re-enter the server information and confirmation protocol. • Re-enter the user information. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-92...
Page 190: Fuser Unit Failure: #S7-2110. Turn Off Then On. Call For Service If The Problem Persists
Check if the thermistor is twisted or contaminated; and is in contact with the Heat Roller. 3) After confirming continuity in the fuser connector and the problem still exists; order an SMPS and Fuser Unit and install as is necessary. 4-93 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 191: U1-Xxxx (Fuser Error)
Check if the thermistor is twisted or contaminated; and is in contact with the Heat Roller. 3) After confirming continuity in the fuser connector and the problem still exists; order an SMPS and Fuser Unit and install as is necessary. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-94...
Page 192: U2-Xxxx Type (Lsu) Error Code
5) Reconnect the LSU harness and then execute the LSU motor test again. 6) If the problem persists, replace the LSU. 7) If the problem persists after replacing LSU, replace the main board. 4-95 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 193: U3-Xxxx (Dsdf Error)
Separate the DSDF Unit. b) Check the sensor connection. If the connection is OK, replace the sensor. 6) Push the white bar. Check if it returns in original condition. 7) Close the DSDF unit. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-96...
Page 194 Check the DSDF cover open sensor and its harness. If there is a defective part, replace it. b) If both of them are normal, check the Cover-Open Rib. If it is broken, replace the Cover-Open. 4-97 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 195: Image Quality Problem
The first step is to generate prints using printable pages embedded in the printer on laser paper. The paper should be from an unopened ream that has been acclimated to room temperature and you should ensure that genuine Samsung Toner is installed in the printer.
Page 196 The pressure roller or heat roller in fuser unit defective. 1) Turn the machine off. 2) Remove and replace the fuser unit. 3) Turn the machine on. WARNING Do not touch the fuser unit while it is hot. 4-99 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 197 The LSU window is contaminated. 1) Clean the LSU window. 2) Replace the LSU The connection between the LSU and main board is 1) Disconnect and reconnect the harness. defective. 2) Replace the harness. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-100...
Page 198 2nd Pressure roller 37.7 mm Fuser unit Heat roller 77.8 mm Charge roller 34.5 mm Developer roller 37 mm Toner Cartridge OPC drum 76 mm Supply roller 69.57 mm Transfer roller 47.1 mm Transfer roller 4-101 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 199 The pressure roller or heat roller in fuser unit defective. 1) Turn the machine off. 2) Remove and replace the fuser unit. 3) Turn the machine on. WARNING Do not touch the fuser unit while it is hot. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-102...
Page 200 The surface of transfer roller is contaminated or worn out. Replace the transfer roller. HVPS terminal is contaminated. Clean the contaminated terminal. The output from the HVPS is abnormal. Replace the HVPS board. 4-103 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 201 Replace the toner cartridge. The HVPS contact terminal is contaminated. Clean the HVPS contact terminal. The output from the HVPS is abnormal. Replace the HVPS board. The LSU is defective. Replace the LSU. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-104...
Page 202 3) Replace the transfer roller Assy. The transfer roller is improperly installed. • The toner level is not even on the toner cartridge roller due Replace the toner cartridge. to the bad blade. 4-105 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 203 Does recycle paper be used? Use the proper papers. The life of the toner cartridge has been expired Replace the toner cartridge. The output from the HVPS is abnormal. Replace the HVPS board. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-106...
Page 204 WARNING Do not touch the fuser unit while it is hot. The HVPS contact terminal is contaminated. Clean the HVPS contact terminal. The output from the HVPS is abnormal. Replace the HVPS board. 4-107 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 205 The pressure roller or heat roller in fuser unit defective. 1) Turn the machine off. 2) Remove and replace the fuser unit. 3) Turn the machine on. WARNING Do not touch the fuser unit while it is hot. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-108...
Page 206 1) Disconnect and reconnect the harness. defective. 2) Replace the harness. The connection between the main board and HVPS board Reconnect the harness. If the main board or HVPS board is bad. is defective, replace it. 4-109 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 207 Reinstall the toner cartridge. Print 10 sample pages for test. 2) If the problem persists, replace the toner cartridge. The contact between toner cartridge and transfer roller is Check if the toner cartridge and transfer roller are installed bad. properly. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-110...
Page 208 Check the connection between the fuser unit and main board. The fuser unit defective. 1) Turn the machine off. 2) Remove and replace the fuser unit. 3) Turn the machine on. WARNING Do not touch the fuser unit while it is hot. 4-111 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 209: Other Errors
Description : When system power is turned on, LED and LCD on the operator panel do not come on. Check and cause Solution The connection between main board and OPE board is bad. Reconnect or replace the harness. SMPS output is abnormal. Replace the SMPS board. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-112...
Page 211: Connection Diagram
SMW 42S- 9603- A 48M 843J090 [ JC31- 00143B] USB HU B [ 0604- 001393] 2T424499 [ 0604- 001393] [ JC31- 00075B] [ JC31- 00149A] I N LET D i r ect AM37 15 Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 212: Reference Information
M2 short). Tweezers Spring Hook Standard : For general home use, small type. Standard : For general use Cotton Swab Software (Driver) installation CD ROM Standard : For general home use, for medical service. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 213: Glossary
IP addresses to client hosts. Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM stores all DIMM the data within the machine like printing data, received fax data. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 214 Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a non-volatile storage device which stores digitally-encoded data on rapidly rotating platters with magnetic surfaces. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 215 As most faxes consist mostly of white space, this minimizes the transmission time of most faxes. Modified Modified READ (MMR) is a compression method recommended by ITU-T T.6. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 216 Resolution resolution. Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Interprocess communication mechanism. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 217 (WAP) and any wireless laptop or WPA-PSK desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 218 XML Paper Specification (XPS) is a specification for a Page Description Language (PDL) and a new document format, which has benefits for portable document and electronic document, developed by Microsoft. It is an XML-based specification, based on a new print path and a vector-based device-independent document format. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 219: The Sample Pattern For The Test
6. Reference Information 6.3. The Sample Pattern for the Test The life of the toner cartridge and the printing speed are measured using the pattern shown below. Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 220: Model Name And Code
- Applying Independent sub brand name by Segment : Xpress / ProXpress / MultiXpress 2) Model code Information • Basic Structure : [SL-●○○■□◆◆] ◆◆ : Function Information • Function Network Wireless Network Duplex Printing Reverse Type ADF XOA (eXtensible Open Architecture) Handset Auto Document Feeder Copyright© 1995-2013 SAMSUNG. All rights reserved.
Page 222 CIS, Africa E.Asia, W.Asia, https://gspn2.samsungcsportal.com China, Japan N.America, S.America https://gspn3.samsungcsportal.com This Service Manual is a property of Samsung Electronics © 2013 Samsung Electronics Co.,Ltd. Co.,Ltd. All rights reserved. Any unauthorized use of Manual can be punished under Printed in Korea applicable International and/or domestic law.

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Samsung SL-M4080FX Service Manual

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