Fax Problems - Samsung SF 4700 User Manual

Fax Problems

Paper Fax Problems
Symptom
The machine is not working,
there is no display and the
buttons are not working.
No dial tone.
The numbers stored in the
memory do not dial correctly.
The document does not feed
into the machine.
You cannot receive faxes
automatically.
Your machine cannot receive
faxes manually.
Your machine will not send
anything.
Cause and Solution
• Unplug the power cord and plug it in again.
• Check that your socket is active.
• Check that the phone line is connected properly.
• Check that the phone socket in the wall by plugging in
another phone.
• Make sure that the numbers are stored in the memory
correctly.
• Print a Phonebook list. See page 4.32.
• Make sure that the document is not wrinkled and you
are putting it in correctly. Check the document is the
right size, not too thick or thin.
• Make sure that the cover is firmly closed.
• The FAX mode should be selected.
• Is there paper in the machine?
• Check if the display shows 'MEMORY FULL.'
• Did you hang up the handset of the external telephone
before you pressed Start/Enter?
• Make sure that the document is loaded face down.
• 'TX' should show up on the display.
• Check the other machine you are sending to, to see if
it can receive your fax.
7.9
Troubleshooting